Response customer service Work, Jobs in Leeds, Eng (with Salaries)

Rapid Response Customer Service Representative
FMG —Huddersfield
- £29,741.59 a year
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
Non Emergency Patient Transport Service Call Handler - 0 Hours
Yorkshire Ambulance Service NHS Trust —Wakefield
- £25,760 - £27,476 a year
- Part-time
- Hybrid work
- Annual leave
- Employee assistance programme
4h
Customer Support Advisor
BW Legal —Leeds
- £21,500 - £23,000 a year
- Overtime
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
Immigration Caseworker
Home Office —Leeds
- £32,110 - £33,073 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
3d
Customer Complaints Advisor
Yorkshire Water —Bradford
- From £28,895 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
City Centre Liaison Officer
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Maths
4d
Scheduling Coordinator
Sycous Limited —Leeds
- £13.60 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Referral programme
Quick apply
14h
Mobile Response Officer Part Time (Nights)
Frontline Security 24/7 Ltd —Leeds
- £12.71 an hour
- Part-time
- Customer service
- Driving
- In-person
- Employee discount
Quick apply
12d
Customer Service/Complaints Advisor
247 Home Furnishing Ltd —Huddersfield
- £12.85 an hour
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
3d
Nights Role: Mobile Response Officer
Key Security (UK) Ltd —Wakefield
- £13.45 an hour
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Driving
- Free parking
Quick apply
5d
Operational Support Officer
HM Courts and Tribunals Service —Leeds
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
4h
Customer Advisor
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- Bilingual
- Spanish
- Salesforce
Quick apply
Response Coordinator - Day Shift
OCU Group —Leeds
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Quick apply
Pet Sitter (Cats) School Holidays with 1 shift a weekend PM
Purrfect Sitters Ltd —Leeds
- £13 an hour
- Part-time
- English
- Travel
- Time management
- Employee discount
Quick apply
6d
EOC Emergency Health Advisor
Yorkshire Ambulance Service NHS Trust —Wakefield
- £25,760 - £27,476 a year
- Weekend availability
- Hybrid work
- Customer service
- Paid training
- Annual leave
4h
Security Warden
Harewood Estate —Leeds
- £13.50 an hour
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
11h
Third Party Defence Handler
FMG —Huddersfield
- £24,854 - £28,842 a year
- Hybrid work
- In-person
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
6d
Assistant Resource Coordinator
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
3d
Call Centre Advisor
Activate Group Limited —Halifax
- £26,288 a year
- Full-time
Quick apply
3h
Admissions Adviser
Kaplan International —Leeds
- £26,228 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Psychology
- Communication skills
- Annual leave
- Employee discount
Quick apply
14d

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Rapid Response Customer Service Representative

FMG -
Huddersfield

Quick apply

Job details

Permanent
£29,741.59 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Canteen
Employee discount
Referral programme
Car scheme
On-site parking

Qualifications

Customer service
Communication skills

Full job description

Working Hours: 40 hours per week, Monday-Sunday

Do you live in or near Huddersfield and have strong customer service skills, particularly in motor insurance or the vehicle recovery industry? If you're looking for a new challenge, we’d love to hear from you!

We have an exciting opportunity for a Customer Service Representative to join our growing Rapid Response team to provide comprehensive, 24/7 telephone support service to those in need of urgent assistance. We work closely with Highways England and a number of police forces across the UK. Each call is unique, and the type of support provided is entirely dependent upon the specific requirements of each incident.

As a Customer Service Representative in our team, you will be the first point of contact for those reporting incidents to the Operations Centre. The primary objective in all cases is to get the nearest vehicle recovery operator with the correct equipment to the scene within agreed timescales and to manage the incident to a successful conclusion.

Join FMG as a Rapid Response Customer Service Representative and enjoy some outstanding benefits …

Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include …
Salary- Starting from £29,741.59, increasing as your experience grows, enhanced by a generous bonus based on your individual and business performance
Annual leave- Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
Pension - Employer contributions of 3%
Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, a colleague referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes.
Wellbeing Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.
Community - Great working environment in our new offices with fantastic modern break out areas, free car parking, onsite canteen, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to work scheme.
FMGive - Ditch the desk and have a fully paid working day each year dedicated to volunteering support for our amazing local charities! Not to mention getting involved in our fantastic fundraising events that regularly take place in and out of the office.
Motoring Benefits - Take advantage of exclusive colleague vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.
Stream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.

About You

You will have previous experience in motor claims or vehicle recovery.
You’re a strong communicator with great decision-making skills and a real team player.
You will be able to quickly develop a rapport with customers and partners over the phone.
You are focussed on delivering an excellent customer experience.
You will be able to effectively manage pressured situations in a sensitive and professional way.
You’ll be a confident user of both telephone and office-based IT systems.

About Us

FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services.

We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.

Quick apply

Refine Your Search

response customer service jobs in leeds, eng

Rapid Response Customer Service Representative

Non Emergency Patient Transport Service Call Handler - 0 Hours

Customer Support Advisor

Immigration Caseworker

Customer Complaints Advisor

City Centre Liaison Officer

Scheduling Coordinator

Mobile Response Officer Part Time (Nights)

Customer Service/Complaints Advisor

Nights Role: Mobile Response Officer

Operational Support Officer

Customer Advisor

Response Coordinator - Day Shift

Pet Sitter (Cats) School Holidays with 1 shift a weekend PM

EOC Emergency Health Advisor

Security Warden

Third Party Defence Handler

Assistant Resource Coordinator

Call Centre Advisor

Admissions Adviser

I want to receive the latest job alerts for response customer service in leeds, eng

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