Senior manager service design Work, Jobs in Leeds, Eng (with Salaries)

Senior Manager - Service Design
Yorkshire Building Society —Leeds
- Up to £113,000 a year
5d
Design Manager
M Group —Birstall
- Engineering
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Senior Agile Delivery Manager
HippoDigital —Leeds
- £57,500 - £66,000 a year
- Hybrid work
- Continuous improvement
- Agile
- In-person
- Employee discount
12d
Senior Manager - L&OD
Homes England —Leeds
- £51,076 - £59,570 a year
- Full-time
- Presentation skills
- Annual leave
- Employee assistance programme
11d
Senior Project Manager
Sulzer —Leeds
- Full-time
- PMP
- Project management
- Communication skills
- Free parking
- Annual leave
Senior Design Manager
Ayesa —Leeds
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
11d
Senior Product Manager
Evri —Morley
- £66,000 a year
- Remote
- Presentation skills
- Travel
- Mentoring
- Employee assistance programme
- Employee discount
13d
Change & Implementation Manager
thebigword —Leeds
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
5d
Senior Account Manager - Education
HippoDigital —Leeds
- Up to £60,000 a year
- Hybrid work
- Travel
- Contracts
- In-person
- Employee discount
Senior Product Manager
Informed Solutions —Leeds
- Hybrid work
- Sales
- Business development
- Product management
- Gym membership
- Referral programme
Quick apply
Reward Manager
Leeds Building Society —Leeds
- £64,000 - £86,500 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Presentation skills
- Flexible schedule
10d
Senior Business Analyst
HippoDigital —Leeds
- £57,500 - £66,000 a year
- Bachelor's degree
- Agile
- In-person
- Employee discount
6d
Operations Manager
BDO —Leeds
- Full-time
- Management
- Project management
- Leadership
- Annual leave
Principles Tester - Rail Signalling
JMD Railtech Ltd —York
- £110,000 - £130,000 a year
- Full-time
- Schematics
- Engineering
- System design
Quick apply
6d
Senior Project Manager
BAM UK & Ireland —Leeds
- Monday to Friday
- Management
- Engineering
- Project management
Senior Design Manager
AECOM —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Construction
- Leadership
Product Manager
interactive investor —Leeds
- From £65,000 a year
- Full-time
- Hybrid work
- SQL
- Product management
- Agile
- Annual leave
- Employee discount
Quick apply
5d
Senior Project Manager
Tait —Pontefract
- Full-time
- Engineering
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme
Senior Service Designer
HippoDigital —Leeds
- £57,500 - £66,000 a year
- Hybrid work
- Agile
- In-person
- Employee discount
12d
Senior Site Manager
McGoff Group Facilities Services —Harrogate
- Full-time
- IT
Quick apply

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Senior Manager - Service Design

Yorkshire Building Society -
Leeds

Apply Now

Job details

Up to £113,000 a year
5 days ago

Benefits

Company pension
Private medical insurance

Full job description

Senior Manager Service Design

This is genuinely something special. You’ll be stepping into a newly emerging capability at Yorkshire Building Society one where the foundations are in place, but the opportunity to shape, build and truly own the direction sits firmly with you.

If you’re someone who thrives on creating from scratch, who can assess what great looks like, bring others with you, and build a clear, credible capability that delivers real impact this is your role. You won’t just be part of the journey here; you’ll be defining it.

About the Role

As Senior Manager Service Design, you’ll lead the creation and maturity of a brand-new organisational capability focused on designing seamless, user-centred, end-to-end services.

You’ll set the strategic direction for service design across the Society, establishing the frameworks, standards and ways of working that embed the discipline at scale. You’ll work closely with senior leaders across Customer, COO and Digital to ensure that service design becomes a recognised and influential driver of how we improve experiences for our members.

What You’ll be doing:

You’ll take ownership of building and leading the service design capability defining standards, governance and professional pathways, and creating a strong community of practice.

You’ll lead design across complex, multi-service programmes, applying user-centred design methods to create better, more inclusive experiences across both digital and non-digital channels.

Working at a strategic level, you’ll influence decision-making across the Society, ensuring service design is embedded into planning and transformation activity, and that outcomes are driven by real customer insight and evidence.

Alongside this, you’ll manage budgets, resources and business cases for the function, ensuring it is sustainable, delivers measurable impact and continues to evolve.

About You

You’ll bring deep expertise in service design, with a track record of delivering large-scale, complex programmes and shaping outcomes at pace.

You’re a strong leader and influencer someone who can build credibility, engage senior stakeholders, and bring people with you on the journey.

You’ll be comfortable defining frameworks, setting standards and introducing governance that enables high-quality, consistent delivery, while still fostering creativity and innovation.

Importantly, you’re passionate about inclusive, accessible design and understand how to apply user-centred principles at scale to deliver meaningful improvements.

About us

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.

Development.We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity.We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

Holiday.You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
Bonus.At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
Pension.We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
Healthcare.Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
My Benefits.When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts,

Ready to apply?

If you’re excited about this role and want to be part of the YBS team, click apply now to send us your application.

Apply Now

Refine Your Search

senior manager service design jobs in leeds, eng

Senior Manager - Service Design

Design Manager

Senior Agile Delivery Manager

Senior Manager - L&OD

Senior Project Manager

Senior Design Manager

Senior Product Manager

Change & Implementation Manager

Senior Account Manager - Education

Senior Product Manager

Reward Manager

Senior Business Analyst

Operations Manager

Principles Tester - Rail Signalling

Senior Project Manager

Senior Design Manager

Product Manager

Senior Project Manager

Senior Service Designer

Senior Site Manager

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