senior operational manager Work, Jobs in leeds, eng (with Salaries)

Senior Facilities Manager (Branches), North East
National Westminster Bank PLC —Leeds
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Annual leave
4d
Senior Ops Manager
Sky —Leeds
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
- Employee discount
13d
Head of Customer Service
Zenith —Leeds
- Up to £95,000 a year
- Customer service
2h
Principal Business and Operational Delivery Manager
NHS England —Leeds
- £79,504 - £91,609 a year
- Full-time
- Leadership
- Annual leave
18h
General Manager
Starboard Hotels —Leeds
- Up to £62,500 a year
- Hotel
- Café
- Employee discount
Senior Deputy Manager
Schuh —Leeds
- Full-time
- Management
- Customer service
- Relocation assistance
- Employee assistance programme
2606SCM - Senior Claims Manager
NHS Resolution —Leeds
- £57,528 - £64,750 a year
- Communication skills
- Annual leave
- Employee assistance programme
6h
Operational Service Manager
York and Scarborough Teaching Hospitals NHS Foundation Trust —York
- £49,387 - £56,515 a year
- Full-time
- Relocation assistance
- Employee assistance programme
3d
Senior Project Manager
BAM UK & Ireland —Leeds
- Monday to Friday
- Management
- Engineering
- Project management
Responsive Repairs and Voids Senior Service Manager
Leeds City Council —Leeds
- £51,356 - £54,495 a year
- Full-time
- Maintenance
- Analysis skills
- Project management
- Annual leave
2d
Senior Client Service Manager
Equifax —Leeds
- Full-time
- Salesforce
- Sick pay
3d
Head of Customer Care
247 Home Furnishings —Huddersfield
- £65,000 - £75,000 a year
- Microsoft Excel
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
People & Culture Manager
Legal 500 —Leeds
- Hybrid work
Senior PMO Manager
TLT —Town
- Full-time
- Analysis skills
- Communication skills
Programme Manager for Service Development and Transformation - Northpoint
Calderdale Council —Leeds
- £48,340 - £55,600 a year
- Full-time
- Communication skills
- Annual leave
Operations Manager
Capita —Leeds
- Full-time
- Management
- Leadership
- Communication skills
- Annual leave
- Employee discount
3d
HR Operations Manager
One Medical Group —Leeds
- £48,000 - £62,000 a year
- Management
- Travel
- Human resources
Clinical Lead
NHS England —Leeds
- £105,000 a year
- Full-time
- IT
- Annual leave
1d
Risk and Compliance Manager - Northpoint Wellbeing
Calderdale Council —Leeds
- £48,340 - £55,600 a year
- Full-time
- Analysis skills
Senior Manager, Data Management in DATA MANAGEMENT HUB
Bank of England —Leeds
- £83,440 - £93,870 a year
- Full-time
- Azure
- Management
- IT
- Annual leave
14d

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Senior Facilities Manager (Branches), North East

National Westminster Bank PLC -
Leeds

Apply Now

Job details

Permanent | Full-time
£45,840 - £68,760 a year
4 days ago

Benefits

Annual leave

Qualifications

Customer service
Compliance management
Communication skills

Full job description

Closing date for applications: 08/06/2026

Location Leeds, United Kingdom

Salary £45,840 – £68,760

Job typePermanent | Contract typeFull Time

Remote / On-site Hybrid

You’ll spend some of your time at home, working with your team digitally. You’ll also regularly work at your office or hub to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00277078

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Senior Facilities Manager (Branches), North East

Play a key role by being responsible and accountable for the delivery and management of all facilities-related services, ensuring compliance with approved procedures and agreed service levels supporting retail strategic initiatives
Drive efficiency and sustainability by monitoring service costs, supporting energy‑saving initiatives, and identifying opportunities to reduce expenditure while maintaining operational effectiveness
Help create a space where people are proud to work and visit by ensuring a high-quality, safe, and well-maintained environment for both colleagues and customers
You’ll be expected to travel to branches within your assigned property portfolio at least twice per week and be required to visit each branch quarterly, or four times a year

What you'll do

As a Senior Facilities Manager (Branches), you’ll act as the primary point of contact for all branch-based, property-related activities across a defined geographical portfolio. You’ll ensure operational readiness, safety, and minimal disruption to colleagues and customers by overseeing both planned and reactive maintenance activities, coordinating helpdesk requests, and managing supply partners to deliver well-maintained, safe, efficient, and compliant workplaces. You’ll also support the management of the brand’s image and reputation on the high street. In doing so, you’ll play a key role in building and maintaining strong working relationships with business stakeholders, internal teams, and external partners and suppliers, fostering collaboration across organisational boundaries and enabling positive outcomes for both customers and the business at branch and local or regional director level.

We’ll also look to you to analyse customer, colleague, and business data and feedback, reviewing performance indicators to understand trends and operational pressures. Moreover, you’ll ensure full compliance with operating standards and quality processes, while being accountable for supplier and contractor relationships to drive consistent high performance, value for money, and efficient service delivery.

In addition, you'll be:

Proactively identifying improvement opportunities and taking timely action to enhance the overall service experience and branch environment
Serving as the branch’s facilities subject matter expert, providing advice, guidance, and constructive challenge to stakeholders
Ensuring portfolio compliance with all internal policies, regulatory obligations, and risk controls, acting as a trusted internal consultant on all facilities-related matters
Working closely with the Health & Safety team to ensure both staff and customers are kept safe on bank premises

The skills you'll need

We’re looking for someone preferably with experience as a Facilities Manager in a retail and corporate environment, with a proven track record of managing a broad range of stakeholders and suppliers. To succeed in this role, you’ll also need to have the ability to manage stakeholders effectively, supported by excellent communication and customer service skills, alongside strong and sound knowledge of risk and compliance management practices.

In addition, you’ll need:

Experience preferably in delivering a multitude of property and facilities-related activities at a high pace
Experience delivering successful customer experience and service performance improvement initiatives
To preferably hold a professional qualification such as the Institute of Workplace & Facilities Management (IWFM) at a minimum standard of Level 4
To hold an Institution of Occupational Safety and Health (IOSH) certification – if you don’t, this can be provided
A desire to study the National Examination Board in Occupational Safety and Health (NEBOSH), or an equivalent qualification

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Apply Now

Refine Your Search

senior operational manager jobs in leeds, eng

Senior Facilities Manager (Branches), North East

Senior Ops Manager

Head of Customer Service

Principal Business and Operational Delivery Manager

General Manager

Senior Deputy Manager

2606SCM - Senior Claims Manager

Operational Service Manager

Senior Project Manager

Responsive Repairs and Voids Senior Service Manager

Senior Client Service Manager

Head of Customer Care

People & Culture Manager

Senior PMO Manager

Programme Manager for Service Development and Transformation - Northpoint

Operations Manager

HR Operations Manager

Clinical Lead

Risk and Compliance Manager - Northpoint Wellbeing

Senior Manager, Data Management in DATA MANAGEMENT HUB

I want to receive the latest job alerts for senior operational manager in leeds, eng

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