Technical coach Work, Jobs in Leeds, Eng (with Salaries)

1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Communication skills
- Free parking
Factory Operator
Britvic Soft Drinks Ltd —Leeds
- Night shift
- Maintenance
- Continuous improvement
- Leadership
- Employee discount
Product & Range Manager (inc New Product Development)
Fenton Packaging Limited —Leeds
- £38,000 - £42,000 a year
- Full-time
- Data analysis skills
- Databases
- Analysis skills
Downtime Management Claim Handler
FMG —Huddersfield
- £24,854 a year
- Monday to Friday
- Hybrid work
- In-person
- Free parking
- Annual leave
Quick apply
Service Desk Team Leader
Gamma —Leeds
- Full-time
- Presentation skills
- In-person
- Leadership
- Annual leave
- Employee discount
Quick apply
6d
Test Lead
Bettys & Taylors Group —Harrogate
- £46,000 - £51,000 a year
- Temporary
- Remote
- Mentoring
- Communication skills
- SDLC
- Annual leave
- Employee assistance programme
1h
Resilience & Response Team Leader
Yorkshire Water —Bradford
- £42,214 - £52,767 a year
- Full-time
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
4d
Delivery Management Practice Lead
Zenith —Leeds
- From £73,000 a year
- Agile
- SDLC
- Free parking
- Annual leave
Quick apply
12d
Catchment Engineer - Yorkshire - 36187
Environment Agency —Leeds
- From £54,940 a year
- Full-time
- Hybrid work
- Mentoring
- Training & development
- Leadership
12d
Delivery Manager
Financial Conduct Authority —Leeds
- £74,900 - £100,000 a year
- Full-time
- Agile
- Leadership
- Annual leave
12d
Service Desk Team Leader
Pragma —Bradford
- Presentation skills
- In-person
- Leadership
- Annual leave
- Employee discount
6d
Progression Coach
Reed In Partnership —York
- £29,000 - £30,000 a year
- Full-time
- Spanish
- Experience working with individuals with disabilities
- Customer service
- Annual leave
- Flexible schedule
13d
Mobility Trainer (Visual Habilitation)
First Class Support —Bradford
- £40 an hour
- Part-time
- Experience working with individuals with disabilities
- Customer service
- Bachelor's degree
- Flexible schedule
Quick apply
5d
Coach Builder / Campervan Conversion Specialist
Carry on Campers —Cleckheaton
- £30,000 - £41,600 a year
- Overtime
- Carpentry
- Plumbing
- In-person
- Annual leave
- Sick pay
Quick apply
12d
EBPR Operational Liaison Officer
Yorkshire Water —Leeds
- £44,271 - £52,084 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
9d
Cyber Threat Intelligence Lead
Hiscox —York
- Full-time
- Hybrid work
- Mentoring
- Leadership
- Communication skills
Head of Life Science Underwriting
Markel International Services Ltd —Leeds
- Full-time
- Hybrid work
- Business development
- Flexible schedule
Quick apply
Senior / Associate Project Manager, Healthcare, Built Environment Consultancy
Ridge & Partners LLP —Leeds
- Full-time
- Business development
- Mentoring
- Organisational skills
Financial Planning Administrator
The Progeny Group Limited —Leeds
- Full-time
- Hybrid work
- CRM software
- Maths
- Mentoring
- Employee assistance programme
- Referral programme
Quick apply
Software Engineer
CGI —Leeds
- Full-time
- Mentoring
- Agile
Quick apply

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1st/2nd Line IT Support - £27,000-£34,000

Humnize
Wetherby

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Job details

£27,000 - £34,000 a year

Benefits

Free parking
Free flu jabs
Company pension
Private medical insurance

Qualifications

Microsoft Windows Server
Technical troubleshooting
Customer service call handling
ITIL Certification
Driving Licence
Azure
Inbound customer enquiry call handling
Kubernetes
Ticket management
ITIL
Ticket management systems
Technical support incident logging
Computer networking
Customer support
VMWare
Fault diagnosis and repair
Communication skills
Microsoft Azure
PowerShell scripting
Help desk

Full job description

We’re working with an established and progressive IT managed services provider based in Wetherby that’s been certified as a Great Place to Work.

They’re not your average MSP. Their clients include government departments, police forces, and organisations handling highly classified data — which means the tech is serious, the standards are high, and the work genuinely matters. They’re vendor-agnostic too, so you’ll get your hands on a broad range of enterprise technology including VMware, Cisco, Checkpoint, Fortinet, Dell, Linux, Windows Server, MS Azure/O365, and even Kubernetes.

Their Wetherby office is something special — it was a finalist in the Inspired Spaces North awards — and was officially voted a Great Place to Work.

We’re helping them find a Service Support Engineer to join their Service Support Team — the engine room of the wider technical operation. This team combines what were traditionally separate 1st and 2nd line functions, so the work is varied and the learning curve is rewarding.

If you’re a strong 1st liner ready to step up, or an established 2nd liner looking for somewhere you’ll genuinely enjoy working, this is one to look at seriously.

What you’ll be doing

The role is the first point of contact for clients, but it goes well beyond answering calls and logging tickets. You’ll be diagnosing and resolving faults, coordinating patching and upgrades across client environments, managing tickets through to resolution within SLAs, and keeping clients informed throughout.

You’ll also visit client sites and data centres for installation work, fault diagnosis, and consultancy — so no two weeks look the same. On top of the day-to-day, you’ll contribute to the team’s knowledge base, coach colleagues, and get involved in service upgrades and smaller project work. There’s also the potential to join the out-of-hours on-call rota down the line.

The team works a rotating shift pattern: typically two weeks of earlies (08:00–16:30) followed by one week of lates (09:30–18:00), Monday to Friday, with an hour for lunch. There’s also flexibility for the occasional work-from-home day when needed.

What they’re looking for

At least 12 months in a technical helpdesk, service desk, or IT support role (or equivalent experience supporting Azure/O365, networking, Windows/Linux Server, or VMware environments)
Experience diagnosing technical problems at 1st/2nd line level
A foundation-level industry certification such as Microsoft Fundamentals, CompTIA, ITIL Foundation, or Fortinet Fundamentals
Experience using helpdesk or ticketing software
Strong communication skills — you can explain technical issues clearly to non-technical people
A genuine commitment to first-class customer service
A full, clean driving licence and access to your own vehicle (site visits are part of the role)

It would also be great if you had:

An associate or administrator-level certification from Microsoft, Cisco, Fortinet, RedHat, Checkpoint, or in Kubernetes
Knowledge of the ITIL framework
Experience with PowerShell, Ansible, or patch management
Familiarity with Kubernetes and containerised solutions
An understanding of networking fundamentals or cybersecurity basics

Benefits

25 days holiday rising to 29 (+ bank holidays) + an additional day off for your birthday
Fully funded BUPA Medical and Dental cover after probation + 3x Death in Service
Company Pension — 3% employer, 5% employee (you can contribute more)
£100 gross per month cost of living allowance
Circa £50 net per month fuel contribution for travelling to work
2 weeks full pay Paternity Leave
12 weeks full pay Maternity Leave + statutory for the remainder
Up to 1 month paid long-term absence + 10 days paid for infrequent unconnected absence
Free parking with EV charging points
Free flu jabs

Interview process

Our screening process is designed to save everyone time. If you meet the requirements above, we’ll invite you for a video interview with us to discuss your experience and learn more about you. We’ll then shortlist and submit your details to our client.

The next stage is a face-to-face interview at their Wetherby office with the hiring manager and team leader. Following that, a decision will be made.

Please note: You’ll need to be prepared to undergo security vetting and complete police questionnaires as a condition of employment.

Equal Opportunity: Humnize represents clients that are equal opportunity employers and do not discriminate based on race, nationality, gender, religion, age, sexual orientation, marital status, disability, or any other protected category. We and our clients celebrate diversity and are committed to creating inclusive environments for all employees.

Please note: in line with the UK employment law, candidates must be eligible to live and work in the UK, and upon offer, proof of eligibility will be required.

Apply Now

Refine Your Search

technical coach jobs in leeds, eng

1st/2nd Line IT Support - £27,000-£34,000

Factory Operator

Product & Range Manager (inc New Product Development)

Downtime Management Claim Handler

Service Desk Team Leader

Test Lead

Resilience & Response Team Leader

Delivery Management Practice Lead

Catchment Engineer - Yorkshire - 36187

Delivery Manager

Service Desk Team Leader

Progression Coach

Mobility Trainer (Visual Habilitation)

Coach Builder / Campervan Conversion Specialist

EBPR Operational Liaison Officer

Cyber Threat Intelligence Lead

Head of Life Science Underwriting

Senior / Associate Project Manager, Healthcare, Built Environment Consultancy

Financial Planning Administrator

Software Engineer

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