Technical solutions analyst Work, Jobs in Leeds, Eng (with Salaries)

Technical Solutions Analyst
Sycous Limited —Leeds
- From £27,463 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Health & wellbeing programme
- Referral programme
Quick apply
2d
SOC Analyst (Level 1) – Graduate Opportunity_Leeds (Analyst I - Information Security)
UST —Leeds
- Computer Science
- Writing skills
- Analysis skills
Quick apply
Study Analyst - Dose Analysis
Labcorp —Harrogate
- Full-time
- Computer literacy
- Computer skills
13d
Data Quality Officer
Leeds Beckett University —Leeds
- £34,610 - £38,784 a year
- Data analysis skills
- University
Workforce Planning Analyst
Hokben Performance and Business Operations Services —Bradford
- £2,800 - £3,400 a month
- Full-time
- Data analysis skills
- Analysis skills
- In-person
Quick apply
12d
Technology Analyst - PMO (UK Remote)
Turnitin, LLC —Leeds
- Full-time
- Remote
- Google Suite
- Continuous improvement
- No degree
- Annual leave
Quick apply
Management Information Analyst
ENGIE —Leeds
- Leadership
- Communication skills
- Analytics
7d
Service Desk Analyst
wavenet —Wakefield
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Business Analyst
DWF —Leeds
- Full-time
- Travel
- Organisational skills
- SharePoint
Data Engineer Apprentice
QA Apprenticeships —York
- £18,000 - £20,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
- Annual leave
Data Analyst
All Response Media —Leeds
- Monday to Friday
- Mentoring
- Organisational skills
- Training & development
- Employee discount
- Sick pay
Quick apply
IT Service Desk Analyst
DFS —Doncaster
- Weekend availability
- Analysis skills
- In-person
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Security Analyst
Darkshield —York
- £40,000 - £60,000 a year
- Full-time
- Remote
- Analysis skills
- Communication skills
Quick apply
Business Analyst
Thompsons Solicitors —Leeds
- £43,949 - £47,257 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
- Annual leave
- Employee assistance programme
2d
Data Analyst
The Progeny Group Limited —Leeds
- £43,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Information Security Analyst
Sopra Steria —Leeds
- Up to £35,000 a year
- Hybrid work
- Analysis skills
- Travel
- Annual leave
12d
Service Desk Analyst
Redcentric plc —Harrogate
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Data entry
7d
Service Desk Analyst
OneAdvanced —York
- Weekend availability
- Computer literacy
- Communication skills
- Employee assistance programme
- Bereavement leave
1d
Decision Support Analyst
TransUnion —Leeds
- Full-time
- Analysis skills
- No degree
- Scripting
- Employee stock purchase plan
- Annual leave
SOC Tier 1
Zenzero Solutions —Leeds
- Computer Science
- Windows
- Bachelor's degree
- Flexible schedule
13d

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Technical Solutions Analyst

Sycous Limited
Leeds

Quick apply

Job details

Permanent | Full-time
From £27,463 a year
2 days ago

Benefits

Casual dress
Health & wellbeing programme
Company pension
Company events
Private medical insurance
Referral programme
Sick pay

Qualifications

Technical troubleshooting
Power BI
Driving Licence
Internet of things
Stakeholder liaison
Data analysis skills
CSCS
Firmware
Analysis skills
Continuous improvement
Computer networking
Technical writing
Customer support
Application support
Project management experience
Remote diagnostics

Full job description

We are seeking a skilled Technical Solutions Analyst to join our team.

The ideal candidate will be responsible for providing expert technical assistance and support for our metering, data collection and PAYG products, ensuring customer satisfaction through effective problem resolution. This role requires an understanding of our product offerings, strong analytical skills, and the ability to communicate complex technical and utilities information clearly to both technical and non-technical clients and internal departments.

The successful candidate will collaborate with cross-functional teams to enhance product features and improve user experience, while also contributing to the development of support documentation and training materials.

Strong analytical skills, attention to detail, and a commitment to continuous improvement are essential for success in this position.

The role will be based out of the Leeds office with the occasional requirement to travel nationwide to attend and support at client meetings.

For further information on Sycous and our product range of metering and data collection solutions, please visit sycous.com.

Key Responsibilities

Set-up and configuration of data systems
Provide deployment monitoring and remote field support.
Build an in-depth product knowledge, which is documented and maintained.
Work closely with manufacturers to ensure best practise.
Understand and support a range of software applications and IT.
Undertake remote failure investigations and coordinate field engineer attendance
Maintain product firmware and security monitoring tools.
Take a proactive approach to identification and resolution of identified issues through reporting and data analysis.
Ensure compliance with all policies and procedures as directed.
Creating and providing training for field teams and Clients.
Engage with suppliers, clients, stakeholders, regulators and others within the wider industry.
Ensure compliance to Ofgem requirements, regulatory and industry standards.
Undertake advanced data analysis to gain important insights about our performance and where change can be targeted and impact measured.

You will also be expected to carry other tasks over time, as agreed with your mentor.

Competencies

Analytical and practical approach to problem solving.
Excellent communicator with good influencing skills.
Relationship builder.
Team player.
Organised approach to tasks.
Reactive to business needs.
Understanding of IT and networking systems.
Excellent Excel skills.

Desirable

Power BI and/or SQL knowledge and experience
Metering systems experience
IoT knowledge and experience
Project management experience
Product network support.
Utility knowledge
Service desk experience
CSCS card
Driving license

Future Progression

Future progression is available as the company grows and/or within other teams. We will work with you to help you grow, without our Performance and Contribution meetings and processes, alongside both internal and external training.

Location

Reporting office: Leeds.

Based: Leeds, travel may be required for training or other support tasks on client sites, with potential overnight stays. Flexible working arrangements possible.

About Sycous

We are experts in supporting energy network operators with open protocol metering hardware, software, and services.

We have industry leading knowledge and expertise in open protocol metering and data collection equipment, a skilled team of engineers for installation and maintenance, and an unrivalled customer service team for client and consumer support.

We are also the developers of the UK’s first cloud based, remote data collection administration software for use in the district heating and communal energy market.

We believe in a sustainable future with transparent and accessible data at the heart of it.

We champion both innovation and education, to help drive positive change in the world of metering and billing and help keep costs as low as possible for consumers. Find out more at sycous.com.

Job Types: Full-time, Permanent

Pay: From £27,463.00 per year

Benefits:

Casual dress
Company events
Company pension
Health & wellbeing programme
Private medical insurance
Referral programme
Sick pay

Work Location: Hybrid remote in Leeds LS2 7EA

Quick apply

Refine Your Search

technical solutions analyst jobs in leeds, eng

Technical Solutions Analyst

SOC Analyst (Level 1) – Graduate Opportunity_Leeds (Analyst I - Information Security)

Study Analyst - Dose Analysis

Data Quality Officer

Workforce Planning Analyst

Technology Analyst - PMO (UK Remote)

Management Information Analyst

Service Desk Analyst

Business Analyst

Data Engineer Apprentice

Data Analyst

IT Service Desk Analyst

Security Analyst

Business Analyst

Data Analyst

Information Security Analyst

Service Desk Analyst

Service Desk Analyst

Decision Support Analyst

SOC Tier 1

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