Heat pump Work, Jobs in Leeds, West Yorkshire (with Salaries)

Callout Advisor - Boilers & A/C
Zuno Tech Group —Leeds
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
10d
Manufacturing Operative
Clade Engineering Systems —Leeds
Air Conditioning and Refrigeration Engineer
Heat Pump Tech —Harrogate
- £40,000 - £50,000 a year
- Full-time
- Maintenance
- Driving
- In-person
Quick apply
13d
Plumber/heating subcontractor - Heat pump installer
Installio —Leeds
- Up to £3,000 a year
- Plumbing
Quick apply
MLP Gas Trainer - no evening work
Smart Energy Training —Cleckheaton
- Weekend availability
- English
- Education
- Mentoring
- Free parking
- Employee assistance programme
Quick apply
9d
Electrician subcontractor - Heat pump installations
Installio —York
- Up to £400 a day
Quick apply
Application Support Associate
Zuno Tech Group —Leeds
- Full-time
- SQL
- AWS
- Software development
- Annual leave
9d
Call Out Advisor - Boilers and A/C
Zuno —Leeds
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Electrician (North East)
Octopus Energy Group —Leeds
- £36,500 a year
- Overtime
- Customer service
- IT
Quick apply
Electrical Manufacturing Fitter
Clade Engineering Systems —Leeds
Commissioning Shift Operator / CRO – EfW
Kanadevia Inova —Leeds
- £500 - £550 a day
- Night shift
Quick apply
Engineer Engagement Manager
Zuno Tech Group —Leeds
- Full-time
- Communication skills
- Annual leave
10d
Electrician
Renewableleeds limited —Leeds
- £35,000.00 - £54,626.04 a year
- Full-time
- Customer service
- Maintenance
- Electrical experience
Quick apply
20h
Finance Assistant
21 Degrees —York
- £28,000 - £31,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Organisational skills
- Communication skills
- Free parking
- Work from home
Quick apply
10d
Warehouse Supervisor
TF Solutions —Leeds
- Full-time
- Sales
- Organisational skills
- Communication skills
3d
Warehouse Assistant & Driver
TF Solutions —Leeds
- Full-time
- Employee assistance programme
- Employee discount
5d
Mortgage Advisor
Ecology Building Society —Keighley
- From £32,000 a year
- Full-time
- Hybrid work
- Free parking
- Health & wellbeing programme
Quick apply
1d
Aftermarket Engineer
ITT Inc.-English —Normanton
- Engineering
- Microsoft Office
- Project management
Senior Mechanical Engineer
Mechanical engineering jobs —York
- £40,000 - £52,000 a year
- AutoCAD
- CAD
- Mechanical knowledge
- Annual leave
4d
Warehouse Supervisor
Zuno Tech Group —Barnsley
- Full-time
- Management
- Organisational skills
- Warehouse experience
- Annual leave

I want to receive the latest job alerts for heat pump in leeds, west yorkshire

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Callout Advisor - Boilers & A/C

Zuno Tech Group
Leeds

Apply Now

Job details

Full-time
10 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Organisational skills
Communication skills
Air conditioning

Full job description

Callout Advisor - Boilers & A/C

Leeds Office

Full Time

About Zuno

When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.

Zuno offers…

A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.
Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group

Job Summary:

As a Callout Advisor based in our Leeds office, you will be a first point of contact for customers who need assistance and support with their installed product. You’ll carry out any relevant basic technical troubleshooting and where necessary coordinate engineer/electrician visits. You’ll provide prompt and efficient support, to customers vis email, phone or through our online platforms ensuring customer satisfaction through effective communication and offering timely resolutions.

Key Responsibilities:

Receive and handle incoming requests from customers via phone, email, or online systems.
Assess and prioritise requests based on urgency and safety.
Schedule and dispatch qualified engineers or electricians to customer locations promptly.
Maintain clear, professional and empathetic communication with customers throughout the callout process.
Record and update customer details, call logs, and job statuses accurately in our CRM system.
Provide basic troubleshooting guidance to customers.
Liaise between customers, engineers, and management to ensure smooth and timely resolution of issues.
Monitor ongoing callouts and follow up with customers to confirm satisfactory completion of work.
Identify recurring issues or customer feedback and report to management for process improvements.
Adhere to all health and safety regulations and company policies during call handling and coordination.

Qualifications & Skills:

A minimum of 1 year experience in customer service, preferably in a technical environment.
Product knowledge of boilers, air conditioning, solar, heat pumps, electrical vehicle chargers is an advantage however, a level of technical training on all products will be provided.
Excellent communication skills, both verbal and written.
Strong organisational skills and ability to multitask under pressure.
Ability to remain calm and professional in high-pressure situations.
Proficient in using call management software.
Problem-solving mindset with attention to detail.
Flexibility to work outside normal business hours

Benefits:

30 days annual leave + bank holidays
Private medical cover with Aviva
4 x salary Death in Service cover with Zurich
Paid 6 months maternity pay after a year of service
Paid paternity pay after a year of service
Salary sacrifice pension matched up to 6%
Ongoing training & development opportunities
Social events

After probationary period

Apply Now

Refine Your Search

heat pump jobs in leeds, west yorkshire

Callout Advisor - Boilers & A/C

Manufacturing Operative

Air Conditioning and Refrigeration Engineer

Plumber/heating subcontractor - Heat pump installer

MLP Gas Trainer - no evening work

Electrician subcontractor - Heat pump installations

Application Support Associate

Call Out Advisor - Boilers and A/C

Electrician (North East)

Electrical Manufacturing Fitter

Commissioning Shift Operator / CRO – EfW

Engineer Engagement Manager

Electrician

Finance Assistant

Warehouse Supervisor

Warehouse Assistant & Driver

Mortgage Advisor

Aftermarket Engineer

Senior Mechanical Engineer

Warehouse Supervisor

I want to receive the latest job alerts for heat pump in leeds, west yorkshire

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected