concierge Work, Jobs in leeds, wyk (with Salaries)

Customer Experience Team Member
Colliers International EMEA —Leeds
- Full-time
Quick apply
14d
Receptionist
Hays —Leeds
- £25,000 a year
- Temporary
- Hospitality
- Customer service
- Microsoft Office
2d
Grass Hoppers Supervisor
YGC PARTNERS LIMITED —Tingley
- £13.54 - £14.02 an hour
- Weekend availability
- Customer service
- Leadership
- Time management
- Free parking
- Employee assistance programme
Quick apply
Grass Hoppers Kitchen Supervisor
YGC PARTNERS LIMITED —Tong
- Weekend availability
- Kitchen experience
- Free parking
- Employee assistance programme
Quick apply
Seasonal Kitchen Assistant
YGC PARTNERS LIMITED —Tong
- £10.85 - £12.71 an hour
- Temporary
- Free parking
- Employee assistance programme
Quick apply
12d
Customer Service/Security Officer
Acclaimed Security Ltd —Harrogate
- £13.00 - £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Management
- Store discount
- Employee discount
Quick apply
20h
Virtual Lifestyle Concierge | German speaking
Ten Group —York
- Full-time
- Hybrid work
- Customer service
- English
- Organisational skills
- Annual leave
- Work from home
Quick apply
12d
Catering Assistant
YGC PARTNERS LIMITED —Tong
- £10.85 - £12.71 an hour
- Weekend availability
- Restaurant
- Restaurant experience
- Café
- Free parking
- Employee assistance programme
Quick apply
12h
Kitchen Assistant
YGC PARTNERS LIMITED —Tingley
- £10.85 - £12.71 an hour
- Cooking
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
1d
Lead Chef
YGC PARTNERS LIMITED —Tingley
- £24,500 - £27,500 a year
- Cooking
- Organisational skills
- Leadership
- Free parking
- Employee assistance programme
Quick apply

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Customer Experience Team Member

Colliers International EMEA -
Leeds

Quick apply

Job details

Full-time
14 days ago

Full job description

Company Description

Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers and investors on a local, national and international basis.

Services include, real estate management, brokerage sales and leasing (landlord and tenant representation), valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.

Job Description

A unique opportunity to be a founding member of our Aire Park Customer Experience (CX) team based at 1&3 South Brook St, a brand-new commercial destination for Leeds South Bank.

Just 7 mins from Leeds Station, you will initially be based in the exceptionally designed Atrium/Reception area.

The role of CX Team Member is to deliver memorable instances to our clients, occupiers, visitors and stakeholders by forming long lasting relationships and act as an ambassador for the building and for Aire Park.

The role will offer any successful candidate with an opportunity for growth and development as part of a team that will be uniquely Aire Park as the destination grows with the next commercial phase of 75,000 sq ft due to complete Autumn 25.

Qualifications

CORE RESPONSIBILITIES

Identify opportunities to enhance the customer experiences by being innovative and creative
Ensure the fundamentals of customer services are followed and delivered to the highest standards
Deliver a warm hospitality-style welcome and a fond farewell to clients, customers, and guests, ensuring they receive a unique experience throughout their time at the Park.
Ensure front of house areas are always immaculately presented
Support the Aire Park team’s initiatives to elevate customer experiences (occupier & community engagement, social media and social value)
Identify opportunities to engage and collaborate with local businesses, community groups and with Leeds City Council for the benefit of the Aire Park community
Ensure property visitor management processes are strictly followed
Build professional relationships with clients, occupiers, guests and stakeholders
Deal with complaints and offer prompt resolutions, escalate where necessary
Assist the management team in maintaining and updating content for the Aire Park occupier service App.
Adhere to Aire Park’s H&S protocols
Responding to telephone or email enquiries from internal or external clients in a professional manner, ensuring appropriate follow up on any actions as required
Actively participate and execute all Beyond: Front of House initiatives to enhance CX delivery including events
Follow Beyond: Front of House standard operating procedures and guidelines
Ensure temporary team members are trained as per Beyond: Front of House standards and maintain training records
Firmly abide by Beyond: Front of House dress code and personal presentation policy
Log any property faults/issues with the helpdesk and inform the Aire Park Estates Team.
Proactively offer concierge services such as dry-cleaning pick up & drop off, restaurant reservation, transport arrangements etc
Key and fob access management in accordance with the site’s access procedure

Additional Information

What We Offer

Competitive salary and benefits package
Structured career progression and development opportunities
Exposure to high-profile clients and projects
Supportive and inclusive team environment

Please note we are not engaging agencies on this role. Any unsolicited CVs will be considered a gift and not subject to terms of business.

Quick apply

Refine Your Search

concierge jobs in leeds, wyk

Customer Experience Team Member

Receptionist

Grass Hoppers Supervisor

Grass Hoppers Kitchen Supervisor

Seasonal Kitchen Assistant

Customer Service/Security Officer

Virtual Lifestyle Concierge | German speaking

Catering Assistant

Kitchen Assistant

Lead Chef

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