Field support specialist Work, Jobs in Leeds, Wyk (with Salaries)

Technical Specialist Remote Support
Agfa —Leeds
- Hybrid work
- Oracle
- Customer service
- Windows
British English Voice Recording Specialist
OpsArmy —Leeds
- English
- Machine learning
- Computer skills
Quick apply
8d
Domestic Abuse Specialist
Staying Put —Bradford
- £22,000 a year
- Temporary
- Hybrid work
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Trainee Appraiser (Early Shift)
Vintage Cash Cow —Leeds
- £26,250 a year
- Full-time
Quick apply
Casualty Claims Handler
Davies —Leeds
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Building Services Apprenticeship
OCS Group —Leeds
- English
- Communication skills
Quick apply
8d
Assistant Ecologist - Fixed Term Contract - Leeds
Thomson Environmental Consultants —Leeds
- £26,090 a year
- Full-time
- First Aid Certification
- Travel
- IT
- Free parking
- Annual leave
Quick apply
Trainee Appraiser (Late Shift)
Vintage Cash Cow —Leeds
- £19,249.13 a year
- Part-time
Quick apply
Apprenticeships Consulting - Managed Services Apprenticeship Leeds Autumn 2026
KPMG —Leeds
- £25,500 - £28,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Leadership
Non Opiate Recovery Worker
Turning Point —Castleford
- £25,870 - £30,265 a year
- Full-time
- Communication skills
- Annual leave
2d
Field Sales Representative (Self-Employed)
Instaloft LTD —Leeds
- £60,000 - £100,000 a year
- Weekend availability
- Construction
- Flexible schedule
Quick apply
1d
PFI Support Services Manager
Equans —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Project management
- Annual leave
- Employee assistance programme
Business Information Librarian
Leeds City Council —Leeds
- £32,061 - £33,699 a year
- Weekend availability
- Supervising experience
- Organisational skills
- Communication skills
- Annual leave
1d
Senior Knowledge and Information Specialist (Flexible Location)
Stone King —Leeds
- Full-time
- Hybrid work
- Business development
- AI
Quick apply
10d
Compliance Technician
Mears Group —Wakefield
- Up to £32,510.38 a year
- Monday to Friday
- Driving
- Annual leave
- Employee discount
Senior Liaison & Enforcement Officer
Leeds City Council —Leeds
- £34,434 - £36,363 a year
- Full-time
- Microsoft Office
- Annual leave
4d
Best Start Inclusion Practitioner (BSIP)
Bradford Children and Families Trust —Bradford
- £34,434 - £36,363 a year
- Full-time
- Education
- School
15h
Customer Advisor
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- Bilingual
- Spanish
- Salesforce
Quick apply
Site Manager- Remediation
Rhodar Ltd —Leeds
- Up to £60,000 a year
- Full-time
- Computer literacy
- Engineering
- Microsoft Office
- Free parking
- Annual leave
Quick apply
14d
Pain Specialist Mental Health Nurse
Leeds Community Healthcare NHS Trust —Leeds
- £36,959 - £48,117 a year
- Patient care
- Communication skills
- Annual leave
7d

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Technical Specialist Remote Support

Agfa -
Leeds

Apply Now

Job details

Permanent

Qualifications

Microsoft Windows Server
Oracle
Customer service
Disaster recovery
Microsoft SQL Server
Windows
Change management
SQL
ITIL
IT
VMWare
Linux
Application support
Root cause analysis

Full job description

Technical Specialist Remote Support

We are currently looking for a Technical Specialist Remote Support, who will be reporting to the Customer Support Manager. (S)he will be responsible for the ownership and 2nd line resolution of Incidents and Service Requests for AGFA HealthCare’s Northern Europe customer base.

Location: Leeds, UK (hybrid working, 50% at home and 50% in our office in Leeds)

Scope of duties:

Lead, diagnose and troubleshoot 2nd line Incidents and Service Requests – (50% of your time)
Accurately record and triage newly reported Incidents and Service Requests to ensure a prompt and accurate line of investigation – (10% of your time)
Take ownership of Incidents and Service Requests, and prioritise your own workload with a continual focus on customers SLAs, ensuring Incidents are resolved within SLA - (10%)
Escalate Incidents, as needed, on behalf of the customer to appropriate technical resources, coordinating global interaction between other Regional Support Services, Global Support Network (GSN), Problem Management and third-party vendors. – (5%)
Perform root cause analysis on high priority Incidents and document recommendations to prevent reoccurrences – (10%)
Recommend service and product improvements to transform the Service from a reactive to a proactive approach – (5%)
Attend AGFA HealthCare product training, underlying technologies courses and maintain an expert working knowledge of our current and future products and solutions – (10%)

Requirements:

IT Diploma or Degree (qualification by experience accepted)

Minimum of 2 Years in Customer Service Application Support

Proven track record in providing high-quality support for customer-facing applications.

Proficiency in IT Service Management (ITIL)

Demonstrated experience with ITIL best practices and frameworks for efficient service management.
Proven ability to manage and implement change within an organization effectively. Experience in Change Management.

Expertise in Healthcare Imaging Solutions (PACS/RIS)

Experience with Picture Archiving and Communication Systems (PACS) and Radiology Information Systems (RIS).
Understanding of DICOM and HL7 Standards.
Knowledge of operational processes within hospital and radiology environments.

Experience in Technical Application Support

Proficient in Server Operating Systems (Windows Server and Linux), certifications are highly desirable.
Experienced with Database utilisation (Microsoft SQL and Oracle).
Experience in Applications within virtualized environments (VMware).
Knowledge of High-Availability systems and Disaster Recovery within critical infrastructure environments.

We offer :

A permanent position in a multi-disciplinary and multi-cultural team in a challenging and international environment. Opportunities to learn & grow, to make a difference and contribute to the next generation of AGFA products

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented, committed team of individuals, training and career development programs, and a competitive compensation and benefits package.

Apply Now

Refine Your Search

field support specialist jobs in leeds, wyk

Technical Specialist Remote Support

British English Voice Recording Specialist

Domestic Abuse Specialist

Trainee Appraiser (Early Shift)

Casualty Claims Handler

Building Services Apprenticeship

Assistant Ecologist - Fixed Term Contract - Leeds

Trainee Appraiser (Late Shift)

Apprenticeships Consulting - Managed Services Apprenticeship Leeds Autumn 2026

Non Opiate Recovery Worker

Field Sales Representative (Self-Employed)

PFI Support Services Manager

Business Information Librarian

Senior Knowledge and Information Specialist (Flexible Location)

Compliance Technician

Senior Liaison & Enforcement Officer

Best Start Inclusion Practitioner (BSIP)

Customer Advisor

Site Manager- Remediation

Pain Specialist Mental Health Nurse

I want to receive the latest job alerts for field support specialist in leeds, wyk

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