Senior customer engineer Work, Jobs in Leeds, Wyk (with Salaries)

Senior Service Desk Engineer
TPT Retirement Solutions —Leeds
- Microsoft Excel
- SharePoint
- IT
14d
Senior Quality Engineer
Ligentia —Leeds
- Full-time
- Azure
- Agile
- Communication skills
Senior Service Desk Engineer
Zenzero Solutions —Leeds
- Azure
- Microsoft Office
- AWS
Transport Team Leader
NewCold Transport Limited —Wakefield
- £35,000 - £40,000 a year
- Full-time
- In-person
- Free parking
- Annual leave
Quick apply
1d
Building Services Apprenticeship
OCS Group —Leeds
- English
- Communication skills
Quick apply
9h
Senior Project Manager
BAM UK & Ireland —Leeds
- Monday to Friday
- Management
- Engineering
- Project management
Senior Service Engineer
Nationwide Platforms —Leeds
- Customer service
- Supervising experience
- Mechanical knowledge
14d
Reliability Maintenance Engineering Technician, RME
Amazon UK Services Ltd. —Leeds
- Full-time
- Maintenance
- Mechanical knowledge
Senior Data Engineer
Lloyds Banking Group —Leeds
- £72,702 - £80,780 a year
- Full-time
- Hybrid work
- Java
- SQL
- APIs
8d
Senior Shift Engineer
EQUANS —Leeds
- Rotating shift
- Maintenance
- Annual leave
- Employee assistance programme
IT Support Engineer
Stowe Family Law —Leeds
- £30,000 - £35,000 a year
- Hybrid work
- Salesforce
- Windows
- Travel
- Bereavement leave
Senior AWS DevOps Engineer - Managed Services
HippoDigital —Leeds
- £57,000 - £66,000 a year
- Hybrid work
- AWS
- In-person
- Employee discount
Contract Support Associate
CBRE —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Design Manager
M Group —Birstall
- Engineering
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Technical Manager & Senior Authorising Engineer (Water & Mechanical Healthcare)
Equans —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Senior QA Engineer
Pharmacy2U —Leeds
- Full-time
- Hybrid work
- JavaScript
- APIs
- Annual leave
- Employee assistance programme
Quick apply
Service & Maintenance Controller
Dawsongroup —Brighouse
- Full-time
- Maintenance
- Administrative experience
- Communication skills
Quick apply
Senior Network Consultant
TIEVA —Leeds
- Up to £65,000 a year
- Full-time
- Hybrid work
- Travel
- Free parking
- Employee assistance programme
Quick apply
Senior Software Engineer
Evri —Morley
- £56,500 a year
- Hybrid work
- DevOps
- Java
- AWS
- Employee assistance programme
- Employee discount
14d
Senior Software Engineer, Dashboard Platform
Algolia —Leeds
- £82,500 - £114,800 a year
- Remote
- English
- AWS
- JavaScript
- Work from home
1d

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Senior Service Desk Engineer

TPT Retirement Solutions -
Leeds

Apply Now

Job details

Permanent
14 days ago

Benefits

Free flu jabs
Company pension

Qualifications

Microsoft Windows Server
Microsoft Excel
LAN
Microsoft Exchange
DHCP
DNS
SharePoint
SAN
IT
VMWare
Communication skills
Active Directory
Intune

Full job description

The Vacancy

As a Senior Service Desk Engineer, you will support and maintain the IT services of TPT Retirement Solutions. Your role is crucial in ensuring our systems remain available, secure, and error-free. You will also handle the administration and reporting on licensing, IT assets, and service management processes, and act as an escalation point for the Service Desk.

You will be responsible for:

Responsible for troubleshooting, diagnosing and resolving technical issues related to hardware, software, networks, telecommunications, business systems, databases and TPT applications.
Resolving queries via the Service Desk and logging all calls.
Monitoring the service desk queue and creating knowledge base articles.
Providing timely issue resolution and escalating complex calls to specialists.
Assisting with meeting room setups and video conferences.
Administering Windows Servers, including Active Directory, Group Policy, DNS/DHCP, and email systems.
Managing Intune for devices and VMware View, and deploying desktop images.
Overseeing SharePoint Server administration and managing print servers.
Providing mobile device support and managing telephony platforms.
Ensuring secure system access and conducting routine access rights reviews.
Performing IT system health checks and arranging corrective actions.
Deploying new products and technologies using change management processes.
Supervising contractors in the server room and managing IT assets.
Maintaining effective stakeholder relationships and providing training.
Conducting data analyses and presenting reports for various initiatives.

Qualifications and Skills

To excel in this role, you should have:

Proven experience in an IT service desk environment.
Working knowledge of infrastructure architecture and principles including LAN, WAN, SAN storage, server design and implementation, capacity planning, disaster recovery and data centres.
Strong problem-solving skills and the ability to troubleshoot complex technical issues.
Excellent communication skills and a customer-oriented approach.
Experience with Windows Server, Active Directory, MS Exchange Server, VMware View, DNS/DHCP firewalls and telephone system administration.
Familiarity with IT asset management and service management processes.

If you thrive in both independent and team settings, and are enthusiastic, highly driven, and proactive, we would love for you to join our dynamic team and help ensure the smooth functioning of our IT infrastructure. Apply now to make an impact!

The Company

TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at 30 September 2025) and 490,000 members.

TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.

Benefits

Competitive salary

Performance-related bonus

Pension scheme

Sports and social events

Training and development plan

Flu jabs

Apply Now

Refine Your Search

senior customer engineer jobs in leeds, wyk

Senior Service Desk Engineer

Senior Quality Engineer

Senior Service Desk Engineer

Transport Team Leader

Building Services Apprenticeship

Senior Project Manager

Senior Service Engineer

Reliability Maintenance Engineering Technician, RME

Senior Data Engineer

Senior Shift Engineer

IT Support Engineer

Senior AWS DevOps Engineer - Managed Services

Contract Support Associate

Design Manager

Technical Manager & Senior Authorising Engineer (Water & Mechanical Healthcare)

Senior QA Engineer

Service & Maintenance Controller

Senior Network Consultant

Senior Software Engineer

Senior Software Engineer, Dashboard Platform

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