Site protection officer Work, Jobs in Leeds, Wyk (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
6d
Independent Reviewing Officer
North Yorkshire Council —Harrogate
- £47,181 - £51,356 a year
- Call to connect
Security Officer
Merrion Centre —Leeds
- £13.75 an hour
- Full-time
- Customer service
- English
- First Aid Certification
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Leeds
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
7d
Legal Officer
HM Courts & Tribunal Service —Leeds
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- No degree
- Travel
- Annual leave
- Work from home
13d
Senior Liaison & Enforcement Officer
Leeds City Council —Leeds
- £34,434 - £36,363 a year
- Full-time
- Microsoft Office
- Annual leave
10d
Control Assistant
Leeds City Council —Leeds
- £26,403 - £28,142 a year
- Temporary
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Mentoring
- Annual leave
- Flexible schedule
13d
Security Officer
ISS Facility Services —Halifax
- £12.71 an hour
- Weekend availability
- Customer service
Operational Leader
HM Revenue and Customs —Leeds
- £73,092 a year
- Part-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Continuous improvement
- Work from home
2d
Night Shift Security Supervisor
Mitie —Leeds
- £15.50 an hour
- 12 hour shift
- English
- Communication skills
9d
Associate Platform Operations Manager (Live Services)
HM Revenue and Customs —Leeds
- £45,544 - £55,157 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Continuous improvement
- Work from home
1d
Prison Offender Manager
Ministry of Justice —Wakefield
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Case management
- Annual leave
10d
Janitor
Mitie —Leeds
- £12.99 an hour
- Full-time
- Computer literacy
- Organisational skills
- School
7d
Chief Executive Officer (CEO)- Ethos Academy Trust
The Team @ Satis Education —Harrogate
- Full-time
- Travel
- School
12d
Housing Support Worker
Axis Supported Living —Leeds
- £28,392 a year
- Full-time
- Hybrid work
- Working with children
- Driving
- Travel
- Health & wellbeing programme
Quick apply
9d
Senior Policy Advisor - Foreign National Offender, Prison Policy Directorate
Ministry of Justice —Leeds
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Travel
- Annual leave
- Employee discount
7d
Security Supervisor
Mitie —Castleford
- £14.95 an hour
- Full-time
- English
- Communication skills
9d
Infrastructure Operations Engineer
HM Revenue and Customs —Leeds
- £31,096 - £33,270 a year
- Part-time
- Hybrid work
- English
- Windows
- AWS
- Work from home
2d
Business Services Officer
Highburton CE First Academy —Huddersfield
- £28,598 - £31,537 a year
- Full-time
- Human resources
- In-person
- School
Quick apply
7d
Business Services Officer - Highburton CE First Academy
Kirklees Council —Huddersfield
- Full-time
- Human resources
- School
6d

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Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent
6 days ago

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

site protection officer jobs in leeds, wyk

Revenue Protection Officer

Independent Reviewing Officer

Security Officer

Operational Support Officer

Legal Officer

Senior Liaison & Enforcement Officer

Control Assistant

Security Officer

Operational Leader

Night Shift Security Supervisor

Associate Platform Operations Manager (Live Services)

Prison Offender Manager

Janitor

Chief Executive Officer (CEO)- Ethos Academy Trust

Housing Support Worker

Senior Policy Advisor - Foreign National Offender, Prison Policy Directorate

Security Supervisor

Infrastructure Operations Engineer

Business Services Officer

Business Services Officer - Highburton CE First Academy

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