Crm specialist Work, Jobs in Leeds (with Salaries)

Customer Success Specialist
Assured Data Protection —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Sales
Quick apply
Technical Support Specialist
Beckman Coulter Diagnostics —York
- Full-time
- Remote
- Engineering
- English
- Bachelor's degree
- Annual leave
Business Development Manager
Professional Paper Supplies LTD —York
- From £37,500 a year
- Full-time
- Hybrid work
- Hospitality
- Management
- Sales
- Health & wellbeing programme
- Employee discount
Quick apply
13d
Customer Service Specialist
JAMES DAWSON & SON LIMITED —Leeds
- £32,000 - £34,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Health & wellbeing programme
- Employee discount
Quick apply
6d
Repairs & Logistics Administrator Part Time
Independence Mobility Ltd —Leeds
- From £26,500 a year
- Part-time
- Customer service
- English
- In-person
- Free parking
Quick apply
4d
Sales Executive – eDiscovery & Digital Forensics
MD5 Limited —Normanton
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
Quick apply
3d
Financial Planning Administrator
The Progeny Group Limited —Leeds
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Employee assistance programme
- Referral programme
Quick apply
Business Development Manager
Commercial —Leeds
- Up to £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Employee assistance programme
Quick apply
Account Manager (Cyber)
ARO —Leeds
- £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Employee assistance programme
Quick apply
11d
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- CRM software
- Sales
- ERP systems
- Annual leave
Quick apply
Internal Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Employment Specialist Adviser
City of Bradford Metropolitan District Council —Bradford
- £31,022 - £36,363 a year
Trainee Technical Sales - Refrigeration
Beijer Ref UK Limited —Leeds
- £27,846 a year
- Full-time
- Sales
- System design
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
6d
Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- CRM software
- Sales
- ERP systems
Quick apply
Trainee Business Development Executive
Beaumont Recoveries Ltd —Leeds
- Up to £26,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Referral programme
Quick apply
17h
Sales / Tendering Repairs Specialist - 15M Maternity Cover
Kone —Keighley
- Up to £65,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
Advanced Specialist, Sales
Pearson —York
- Sales
- Travel
- Organisational skills
- Employee discount
Social Media Specialist
Early Excellence Limited —Elland
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Social media management
- Project management
- Free parking
- Annual leave
Quick apply
14d
Territory Sales Consultant - Leeds
Sherwin-Williams —Leeds
- £30,000 - £35,000 a year
- Weekend availability
- Sales
- Customer service
- IT
- Annual leave
- Flexible schedule
14d
Growth Manager (for a brilliant independent agency)
Got The T-Shirt —Leeds
- £34,000 - £45,000 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
- Flexitime
Quick apply

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Customer Success Specialist

Assured Data Protection -
Leeds

Quick apply

Job details

Full-time

Benefits

Company events

Qualifications

Microsoft Powerpoint
Microsoft Word
CSS
Sales
Customer service
Microsoft Office
Administrative experience
Customer relationship management
Organisational skills
IT
HubSpot
Communication skills
Time management

Full job description

Location: Hybrid – Remote / Leeds – 3 days in office
Position Title: Customer Success Specialist
Job Type: Full-Time

About Us

Assured Data Protection is a global leader in data backup and disaster recovery managed services, specialising in safeguarding against data loss and downtime in the event of a disaster, cyber, or ransomware attack. Our fully managed services include immutable backup, disaster recovery, and cyber resiliency to protect data on-premises and in the cloud, with 24/7/365 expert support.

We offer a flexible, consumption-based model to grow with your business, making data protection cost-effective and scalable. Our purpose-built software provides industry-leading monitoring and reporting capabilities to provide actionable insights into your data protection strategy. Our global datacenters ensure data sovereignty, meeting your organisation’s compliance requirements. A dedicated team is always available to recover your data and minimise disruption in the event of a disaster.

Job Description

The Customer Success Specialist (CSS) is responsible for delivering an exceptional customer experience that drives client satisfaction, retention, and growth. Serving as the primary point of contact, the CSS will proactively support customer business needs, build strong relationships, and identify opportunities to expand services and partnerships.
Compensation for this role includes a base salary and performance-based bonuses tied to the successful achievement of key performance indicators (KPIs).

Responsibilities for Customer Success Specialist:

Build and maintain strong customer relationships, ensuring client needs are addressed promptly and effectively.
Conduct regular service reviews to assess customer satisfaction, identify potential challenges, understand current and future business objectives, and uncover opportunities to expand services that align with customer goals.
Manage and drive customer renewals, ensuring timely contract execution and maximizing customer retention.
Monitor customer accounts proactively, addressing issues before they escalate and identifying opportunities to improve service delivery and account performance.
Resolve complex customer concerns and disputes professionally, ensuring positive outcomes and preserving strong client relationships.
Support customer engagement and marketing initiatives by communicating product enhancements, industry insights, and best practices.
Maintain accurate and up-to-date records of customer interactions, service activities, and account-related documentation.

Qualifications for Customer Success Specialist:

2+ years prior experience in customer facing and / or sales roles.
Excellent communication skills and the ability to understand the needs of the customers.
Demonstrate analytical and problem-solving skills.
Strong organizational and time management skills.
Knowledge of the corporate information technology (IT) space, any experience working with data backup, or IT Managed Services Providers (MSP) is a plus.
Knowledge of customer service programs and CRM management programs, experience with ChurnZero and HubSpot is a plus.
Strong administrative technical skills with standard MS Office components including Word, Excel, and PowerPoint.

What We Offer:

Hybrid working options for flexibility
Regular team-building and off-site company events.
A dynamic, inclusive, and collaborative work environment

Location: Leeds

This is a hybrid role, with a combination of office-based and remote working.

At Assured Data Protection we value diversity and inclusivity. We offer perks such as flex holidays and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
You must have the legal right to work in the UK at the time of application, as we are unable to offer visa sponsorship for this role.

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Refine Your Search

crm specialist jobs in leeds

Customer Success Specialist

Technical Support Specialist

Business Development Manager

Customer Service Specialist

Repairs & Logistics Administrator Part Time

Sales Executive – eDiscovery & Digital Forensics

Financial Planning Administrator

Business Development Manager

Account Manager (Cyber)

Business Development Representative

Internal Sales Executive

Employment Specialist Adviser

Trainee Technical Sales - Refrigeration

Sales Executive

Trainee Business Development Executive

Sales / Tendering Repairs Specialist - 15M Maternity Cover

Advanced Specialist, Sales

Social Media Specialist

Territory Sales Consultant - Leeds

Growth Manager (for a brilliant independent agency)

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