Aftersales manager Work, Jobs in Leek, Sts (with Salaries)

Aftercare/Service Manager
Hilton Garage —Derby
- From £15 an hour
- Full-time
- Customer service
- Supervising experience
- In-person
Quick apply
Regional Head of Business
Command —Macclesfield
- £65,000 - £70,000 a year
- Weekend availability
- Organisational skills
- IT
- Communication skills
Quick apply
Warranty Administrator - Stafford Audi
Audi —Stafford
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Warranty Administrator - Stafford Audi
Swansway Garages —Stafford
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Aftersales Operative
Tiger Trailers —Winsford
- £14.26 an hour
- Weekend availability
- IT
- Communication skills
- Employee assistance programme
Mobile Trailer Technician (Day Shift)
Tiger Trailers —Winsford
- £19.75 - £23.20 an hour
- Overtime
- Communication skills
- Employee assistance programme

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WeBuyAnyCar —Leek
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Aftercare/Service Manager

Hilton Garage -
Derby

Quick apply

Job details

Permanent | Full-time
From £15 an hour

Benefits

On-site parking

Qualifications

Driving Licence
Customer service
Supervising experience
Automotive service
Communication skills
Mechanical knowledge
Time management

Full job description

Aftercare Manager

Location: Hilton Garage
Job Type: Full-Time

Join the Hilton Garage Team

Hilton Garage is excited to offer an excellent opportunity for an experienced and customer-focused individual to join our growing team as an Aftercare Manager. This is an ideal role for someone with a strong automotive background, excellent communication skills, and a passion for delivering outstanding customer service.

As a family-run business, we pride ourselves on creating a supportive working environment where hard work and dedication are recognised and rewarded. Many members of our management team have progressed through the business, demonstrating our commitment to developing talent from within.

What We Offer

The opportunity to work within a successful and supportive family business.
Genuine career progression opportunities.
A key leadership role within a growing and evolving department.
The chance to contribute ideas and help shape the future of our aftercare operation.

Key Responsibilities

Act as the main point of contact for customers regarding service, repair, and aftercare enquiries.
Maintain clear and professional communication between customers and the workshop team.
Ensure customers are kept informed throughout the repair and service process.
Manage the allocation and administration of courtesy vehicles.
Oversee invoicing and paid workshop repairs.
Lead, support, and develop a small team of Service Advisors.
Liaise closely with technicians to ensure the workshop operates efficiently and maintains our high standards of service.
Handle customer concerns professionally and work towards positive resolutions.

About You

To be successful in this role, you will have:

Previous experience within an automotive aftersales or service department (essential).
Excellent telephone and face-to-face communication skills.
A friendly, professional, and approachable manner.
Strong organisational and time-management abilities.
The confidence to manage customer expectations and resolve issues effectively.
Experience managing or supervising a team (preferred).
Mechanical knowledge or technical understanding of vehicles (preferred).
An understanding of the Consumer Rights Act 2015 (advantageous, although training will be provided).

The Ideal Candidate

We are looking for a motivated and organised individual who can lead our aftercare department through an exciting period of growth and development. You will be passionate about customer satisfaction, committed to maintaining exceptional standards, and capable of building strong relationships with both customers and colleagues.

If you are looking for a rewarding role with genuine opportunities for progression and want to be part of a business that values its people, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: From £15.00 per hour

Benefits:

On-site parking

Experience:

service advisor: 2 years (required)

Licence/Certification:

driving licence (required)

Work Location: In person

Quick apply

Refine Your Search

aftersales manager jobs in leek, sts

Aftercare/Service Manager

Regional Head of Business

Warranty Administrator - Stafford Audi

Warranty Administrator - Stafford Audi

Aftersales Operative

Mobile Trailer Technician (Day Shift)

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