Customer support coordinator Work, Jobs in Leeming, Nyk (with Salaries)

Customer Service Co-ordinator
Lapicida Stonegroup Ltd —Knaresborough
- £32,000 a year
- Full-time
- Customer service
- Salesforce
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
14d
Housing Services Co-ordinators
Thirteen —Middlesbrough
- £36,604 a year
- Temporary
- Customer service
- Travel
- Negotiation
- Annual leave
5d
Care Coordinator (Medical Receptionist) Part-Time
Strayside Health —Harrogate
- £13.38 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
9d

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Housing Services Co-ordinators
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customer support coordinator jobs near leeming, nyk

Customer Service Co-ordinator

Lapicida Stonegroup Ltd -
Knaresborough

Quick apply

Job details

Permanent | Full-time
£32,000 a year
14 days ago

Benefits

Casual dress
Health & wellbeing programme
Company pension
Private medical insurance
Employee discount
Bereavement leave
Sick pay
On-site parking

Qualifications

Sales support
Customer service
Salesforce
Sales administration
Numeracy
Communication skills

Full job description

Job Overview
We are seeking a friendly, organised and customer focused Customer Service Coordinator to support both trade and retail customers. This role acts as a bridge between customers and internal teams, coordinating requests and ensuring timely service delivery.

Key Responsibilities:

Customer Support

· Provide a high standard of customer service to all third parties ensuring that they uphold standards commensurate with a luxury brand.

· Respond promptly to customer enquiries via phone, email, in a timely and professional manner.

· Communicate with each customer to ensure order information is correct

· Contact customers to book in deliveries

· Communicate with Business Development Managers regarding orders and deliveries

· Liaise with Operations Manager regarding updates on fabrication and update customers accordingly.

· Upload pre delivery emails with packing photos onto CRM

· Housekeeping of Internal Warehouse Management system.

· Maintain and update customer records with accurate information including pre delivery emails and packing photos on CRM system.

· Effective and handling of customer complaints, working with the team to resolve within a given timeframe.

· Coordinate with internal departments (Sales, logistics, purchasing, finance to resolve issues

· Ensure compliance with company policies and service standards

· Identify recurring issues and suggest improvements to processes.

· To brief sales personnel on any complaints, delays or customer information which may be of importance, or relevant to the client relationship.

· Preparing monthly customer service reports.

Skills and Qualifications:

Previous experience in customer service, sales support or administration.

Clear and concise communication skills

Excellent organisational and multitasking abilities

Problem-solving mindset with attention to detail.

Ability to work under pressure and prioritise workload

Ability to work in a team and independently.

Demonstrate good numeracy skills

Enjoy interacting with people on a regular basis

Values:

Flexibility of approach

Polite and courteous at all times

Professional

Pay: £32,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company pension
Employee discount
Health & wellbeing programme
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

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Care Coordinator (Medical Receptionist) Part-Time

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