service & technical support Work, Jobs in leicester, eng (with Salaries)

Warehouse Automation 1st Line Support Technician
Aldi —Bardon
- £32,120 - £35,900 a year
- 12 hour shift
- Warehouse experience
- Communication skills
- Annual leave
- Sick pay
Service Desk Analyst
PA Housing —Leicester
- £34,140 - £35,590 a year
- Call to connect
- Hybrid work
- Azure
- Microsoft Office
- Annual leave
- Employee discount
5d
IT Field Support Technician - T2 / Second Line
Concero UK —Leicester
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
Service Desk Analyst (First Line)
Sytner Group —Leicester
- Full-time
- IT
- Communication skills
- Employee discount
2d
Quality Auditor - Leicester - Ratby Lane
Noble Foods Limited —Leicester
- £29,707.26 a year
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
Assistant Wastewater Technician
P N DALY LTD —Enderby
- From £28,000 a year
- Full-time
- Driving
- Travel
- Power tools
Quick apply
Senior Paid Search Executive
NEXT —Leicester
- £39,000 - £47,000 a year
- Full-time
- Microsoft Excel
- Sales
- Analysis skills
- Free parking
- Employee discount
Mobile Parking Attendant
Parkingeye Limited —Leicester
- £25,447.50 a year
- Full-time
- Customer service
- Driving
- Human resources
Quick apply
Internal Technical Consultant
Optera Structural Solutions —Rugby
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Organisational skills
Quick apply
10d
Service Delivery Analyst
Swanton Care and Community —Coventry
- £30,000 - £35,000 a year
- Remote
- Computer Science
- Continuous improvement
- Communication skills
Customer Service Representative
621 Druck Limited —Leicester
- Full-time
- Customer service
- English
- Microsoft Office
Quality Auditor - Leicester - Hilltop Road
Noble Foods Limited —Leicester
- £13.59 an hour
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
Quality Auditor - Leicester Hilltop Road
Noble Foods Limited —Leicester
- £13.59 an hour
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
Service Support Assistant
Leicestershire County Council —Glenfield
- £25,995 - £26,409 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Data analysis skills
- Annual leave
- Employee discount
1d
IT Support Engineer
UK Business College (UKBC) —Leicester
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
5d
IT Service Desk Technician
Phenna Group —Leicester
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- ERP systems
Test Analyst
NEXT —Leicester
- From £34,214 a year
- Full-time
- Azure
- SQL
- APIs
- Free parking
- Employee discount
3d
Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
Quality Assurance
B.I. (Europe) Limited —Loughborough
- From £13.71 an hour
- 8 hour shift
- English
- Analysis skills
- Maths
- Free parking
- Referral programme
Quick apply
3d
IT Manager
Premier UK Events Ltd —Leicester
- £40,000 - £45,000 a year
- Full-time
- English
- Computer networking
- IT
- Free parking
- Employee discount
Quick apply
2d

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Warehouse Automation 1st Line Support Technician

Aldi -
Bardon

Apply Now

Job details

Permanent
£32,120 - £35,900 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Free or subsidised travel
Private medical insurance
Sick pay

Qualifications

Software deployment
Supply chain
Warehouse management system
IT support
Warehouse experience
Software testing
Communication skills

Full job description

Vacancy Specification

National IT have an exciting opportunity for a talented IT Professional to join the NIT Onsite Support Team based at Bardon. The role will initially support the project team from a software and automation testing perspective then transitioning to onsite software and hardware support.

The preferred candidate will have experience of working within automated distribution centres and providing IT support to the DC end users from a software and hardware perspective. Knowledge and experience of working with IT teams to deliver successful software projects is required. Experience with integrating and/or operating Manhattan Warehouse Management Systems into Automated Warehouses and the Warehouse Control Systems is desirable.

You will ensure constructive working relationships are maintained with internal and external stakeholders of all levels. The role will involve working closely with the business, IIT and our 3rd party suppliers, ensuring projects, are delivered and transition to BAU in a controlled manner.

It is envisaged that the successful candidate will have strong previous experience in a similar role and have experience of working as part of an IT support function preferrable within an automated DC.

Candidates will be located in Bardon whilst the site is in the final stages of construction, however, flexibility to travel to Head Office (Atherstone) will be required.

If you’re a hardworking individual that’s ready to kick-start your career with an award-winning employer, apply to join #TeamAldi today!

Your New Role

Develops and maintains positive working relationships with the internal project teams and external partners to ensure close collaboration and successful transition to live.
Ensure the Warehouse Management System and Warehouse Control software uptime is maintained to the agreed service levels.
Coordinate software incidents across various DC applications and stakeholders, ensuring that acceptable solutions are found in a timely manner.
Manages Aldi’s partners within contract guidelines, ensuring performance and SLA's are monitored and recorded to aid in continuous improvement.
Ensure change control procedures are adhered too for site applications.
Testing & Deployment support for site applications
Works closely with stakeholders across the project and wider business to ensure consistency, alignment and efficiency where departments overlap, acting as an interpreter between business stakeholders and the technical teams.
Use your business knowledge and logical thinking to add a practical element to deployment and downtime planning.
Identifies, investigates and proposes best practices to deliver a ‘best in class’ service to business end users

About You

Used to working in a fast-paced automated environment
Experience of stakeholder management at all levels
Experienced in raising tickets to third party vendors
Able to prioritise tickets based on business need/impact
Working as part of an IT support function
Incident coordination
End User device support
Strong Communicator
SLA knowledge
Supply Chain / Warehouse Automation experience working with automation vendors (Desirable)
Working as part of an IT support function within an automated warehouse (Desirable)
Warehouse Automation software testing (Desirable)

What You’ll get in Return

Salary starting £32,120 rising to £35,900 (+20% uplift during unsociable hours)
Shift working: 4 days on 4 days off (12 hour shifts - night shifts will be required)
5 weeks’ annual leave plus Bank Holidays
Full training provided
Pension scheme
Private employee medical insurance after 4 years
Company sick pay scheme
Company maternity, paternity and adoption pay after 1 year
Long service rewards
Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs
Access to a free,24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16)

You’ll need to live within 90 minutes of your main working location

Please be aware that this role does not fulfil the requirements for visa sponsorship

Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect.

If you’re looking for a career that gives you more, apply today!

Apply Now

Refine Your Search

service & technical support jobs in leicester, eng

Warehouse Automation 1st Line Support Technician

Service Desk Analyst

IT Field Support Technician - T2 / Second Line

Service Desk Analyst (First Line)

Quality Auditor - Leicester - Ratby Lane

Assistant Wastewater Technician

Senior Paid Search Executive

Mobile Parking Attendant

Internal Technical Consultant

Service Delivery Analyst

Customer Service Representative

Quality Auditor - Leicester - Hilltop Road

Quality Auditor - Leicester Hilltop Road

Service Support Assistant

IT Support Engineer

IT Service Desk Technician

Test Analyst

Support Engineer - Mobile (Northamptonshire)

Quality Assurance

IT Manager

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