User experience manager Work, Jobs in Leicester, Eng (with Salaries)

Consumer Experience Community Engagement Manager
PepsiCo —Leicester
- Bachelor's degree
- No degree
- Communication skills
Assistant NRSWA Coordinator
Leicester City Council —Leicester
- £26,403 - £34,434 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Communication skills
- Annual leave
- Employee discount
10d
Seasonal Worker
Comfort Centre Leicester —City of Leicester
- £13.45 an hour
- Part-time
- English
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
8d
Team Manager
Turning Point —Loughborough
- £36,200 - £42,349 a year
- Supervising experience
- Leadership
- Time management
- Annual leave
3d
eCommerce International Regional Manager
NEXT —Leicester
- £66,000 - £91,000 a year
- Full-time
- Sales
- Free parking
- Employee discount
4h
Trusts Officer
Royal Air Forces Association —Leicester
- £35,004 - £36,845 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
3d
Junior Marketing Manager - Communications
Datapath Ltd —Derby
- Full-time
- Hybrid work
- Social media management
- Travel
- Organisational skills
- Free parking
- Annual leave
Quick apply
7d
AI Adoption Manager
Ideagen —Ruddington
- AI
- Communication skills
Global eCommerce Manager – Maternity Leave Cover
Woolroom Inc —Oakham
- £50,000 - £60,000 a year
- Temporary
- Hybrid work
- Analysis skills
- Project management
- APIs
- Free parking
- Work from home
Quick apply
13h
Celebrity Administration Executive
Champions Speakers —Loughborough
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
13h
Research Support Officer
Nottinghamshire Healthcare NHS Foundation Trust —Nottingham
- £32,073 - £39,043 a year
- Part-time
- University
- Driving
- Travel
4d
Test Analyst
NEXT —Leicester
- From £34,214 a year
- Full-time
- Azure
- SQL
- APIs
- Free parking
- Employee discount
9d
Channel Sales Manager - North UK - M/F
Hirsch UK —Coventry
- £55,000 - £72,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
13d
Sales Support Coordinator
Printvision —Leicester
- £26,436.29 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
13h
Content Designer
Leicestershire County Council —Leicester
- £32,070 - £34,359 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
22h
Customer Lifecycle Manager
Lookers —Leicester
- Remote
- Microsoft Excel
- Data analysis skills
- Travel
- Annual leave
Quick apply
Project Manager
PPL PRS —Leicester
- Full-time
- Azure
- PMP
- Project management
Project Manager
System C —Nottingham
- Full-time
- Project management
- Travel
- Communication skills
9d
Portfolio Office Manager (111507-0526)
University of Warwick —Coventry
- £58,225 - £67,468 a year
- Hybrid work
- University
- Presentation skills
- Teaching
- Annual leave
2d
Category Manager
Genuit Group —Loughborough
- Full-time
- ERP systems
- Analysis skills
- Product management

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user experience manager jobs near leicester, eng

Consumer Experience Community Engagement Manager

PepsiCo -
Leicester

Apply Now

Job details

Qualifications

Bachelor's degree
Communication skills

Full job description

Overview:

We are looking for an energetic and creative Community Engagement Manager to drive talkability and brand love across our well-loved brands: Quaker Oats, Sunbites and SnackaJacks. Familiar with a fast-paced digital environment, you’ll be adept at working alongside a Consumer Experience (CX) team and managing multiple stakeholders including Marketing, external agencies, Legal, and Corporate Communications to deliver meaningful engagements with fans. Your people skills will mean you easily build your network to understand key brand campaigns and identify opportunities to amplify the brand voice in the community. Using your knowledge of social media channels and social listening you’ll instinctively engage with conversations which hit key brand pillars with a unique and authentic brand tone of voice to drive loyalty, advocacy and sales.

Responsibilities:

You’ll be responsible for building, nurturing, and moderating our online communities, driving meaningful engagement, and acting as the voice of the brand while representing the voice of our community internally.

This includes:

Building, growing, and maintaining a healthy and engaged community. This is achieved through initiating and managing conversations across community platforms (Instagram, Tiktok, Facebook and X) with the brand tone of voice.
Partnering with Brand Digital Leads, external creative agencies and the UK CX Digital Team to deliver engaging content informed by the community and ensuring messaging aligns with brand values and guidelines
Actively monitor and engage with emerging online culture and social media trends (e.g. TikTok, Instagram Reels and meme cycles) identifying opportunities for the brand to participate authentically and at pace.
Moderate discussions and enforce community guidelines. Handle sensitive issues, and escalations professionally
Keep governance top of mind, and identify and manage risk or reputational issues
Act as the voice of the community internally wherever you are in the business. Gather feedback, sentiment, and insights from community interactions and share learnings with relevant teams to provide actionable insights to the business (marketing, CX, insights and R&D)
Utilizing social media analytics tools to track and report on key performance indicators (KPIs) for New Product Developments (NPDs), Promotions and Campaigns.
Developing initiatives to encourage user-generated content and community participation
Identify opportunities to improve engagement and retention and track community performance and report on KPIs.

Qualifications:

Digitally Capable: Proven work experience as a community manager with an agency or brand and up to date with digital technology and social media trends.
Brand Focused: Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, building community groups on relevant platforms).
Clear Communicator: A strong verbal and written communicator who delivers creative copy. Can adapt style and tone to fit the audience and deliver presentations with confidence.
Managing Risk: Experience in pushing boundaries whilst balancing risk to business and brand reputation
Analytically Minded: Able to monitor and report on feedback across key social platforms for New Product Developments and campaigns. Experience of using analytical and reporting tools for social media to create insightful and relevant reports highlighting key issues and trends specific to key stakeholder needs.
Data Protection: Understands the regulations concerning the processing of personal data and ensures UK CX Social Media activities are always in full compliance.
Creative Thinker: Able to organise and participate in events to build brand community, boost awareness and long-term consumer engagement. Capable of rapid, effective content creation to drive opportunities for engagement.

Education

Bachelor’s degree or equivalent experience required

Differentiating Competencies Required:

Highly Resilient: Able to operate effectively during periods of adverse circumstances and challenging situations.
D&I Focused: Fosters a culture of diversity and inclusion.
Team Player: Able to work in a fast-paced environment and develop strong cross-functional relationships.
Self-Starter: Comfortable working independently, including out of hours, and confident in taking the lead on projects. Seeks clarity on outcomes rather than day to day tasks and proactively manages their own workload.
Multi-tasker: Ability to work on multiple projects at the same time and prioritise tasks effectively.
Flexibility: Ability to adapt working hours/days and location on occasion to meet business needs.

Apply Now

Refine Your Search

user experience manager jobs in leicester, eng

Consumer Experience Community Engagement Manager

Assistant NRSWA Coordinator

Seasonal Worker

Team Manager

eCommerce International Regional Manager

Trusts Officer

Junior Marketing Manager - Communications

AI Adoption Manager

Global eCommerce Manager – Maternity Leave Cover

Celebrity Administration Executive

Research Support Officer

Test Analyst

Channel Sales Manager - North UK - M/F

Sales Support Coordinator

Content Designer

Customer Lifecycle Manager

Project Manager

Project Manager

Portfolio Office Manager (111507-0526)

Category Manager

I want to receive the latest job alerts for user experience manager in leicester, eng

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