**This vacancy is open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1)**
About the role:
As a DA Practitioner you will need to provide direct support and assistance day and night to meet the needs of BAME women and their children experiencing violence/abuse, and maximizing their physical, mental and social wellbeing by providing an environment that is confidential safe supportive and respects the dignity and individuality of each resident.
To assist the DA Refuge Manager and work collectively as part of a team and participate in the day-to-day running of the supported refuge accommodation to ensure efficient and effective service delivery.
You will need to receive, assess and accept primarily BAME multilingual referrals and intakes and follow the admissions procedure.
You will take responsibility and implement the referral process, undertake needs and risk assessment and to able to speak at least one BAME language and ensure that each referral is followed through to an outcome, assessing that individual and family needs are matched by the services and accommodation provisions.
To arrange and provide culturally sensitive practical assistance for service users where necessary including advocacy and liaison escorting to relevant agencies.
You will need to be available to undertake out of hours and night work on a rota basis and receive calls out of hours from residents and the Helpline.
To go on site to deal with incidents, emergencies and so on at the supported accommodations and to receive and admit new referral out of hours.
To assist in formulating support plans and training programs and take appropriate action relating to Residents Support Plans and other programmes devised and contribute to their reviews.
You will also need to have experience of having worked within a social care / welfare setting, and within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults.
Ideally qualified at degree level, along with other relevant qualification or equivalent experience in work with vulnerable people especially women and children, you will have an in-depth knowledge of relevant legislations such as the Children’s Act, Safeguarding Children, Safeguarding Vulnerable Adults, Domestic Violence Crime and Victims Act, Forced Marriages (Civil Protection) Act 2007, and the new Domestic Abuse Bill. You will need a clear DBS.
Who we are:
Panahghar is a leading charity established in Coventry for many years. We provide a free dedicated BME multilingual support, advice and advocacy and access to safe refuge for victims and their families of domestic abuse, sexual abuse or gendered abuse in Coventry, Leicester, Leicestershire.
We are proud to make a difference and advocate the right for every person to live a life free from violence.
Why join our team:
You will become part of our friendly, dedicated working environment and work with a highly motivated team, recognised for their knowledge and expertise and passion about providing a safe refuge for victims and their families from domestic abuse, sexual abuse or gendered abuse. In addition to this we also offer, 20 days annual leave (plus, statutory bank holidays), and an attractive contributory pension scheme. Alongside a fantastic employee assistance scheme (for the purposes of Indeed category selection the health and wellbeing programme has been ticked for the employee assistance programme).
At Panahghar, we embrace the unique worth of women from all backgrounds, identities, and circumstance. As a professional, flexible, helpful and inclusive charity, we strive to celebrate all individuals. We are committed to creating a sense of belonging, educating, and developing an inclusive community, and welcoming the value of diversity.
We encourage candidates to submit their applications as early as possible and not to wait until the published closing date. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.
Closing Date: Wednesday 1st July 2026
Pay: £13.10 per hour
Benefits:
- Company pension
- Health & wellbeing programme
- Life insurance
Language:
- another language (required)
Licence/Certification:
- Do you have a valid DBS (preferred)
Work Location: In person
