Work experience recruitment officer Work, Jobs in Leicester, Eng (with Salaries)

Customer Service Officer
East Midlands Railway —Leicester
- £26,968.12 - £29,964.58 a year
- Weekend availability
- Employee discount
9d
Connect to Work Employment Support Officer
Leicestershire County Council —Leicester
- £32,070 - £34,359 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Flexible schedule
Operational Support Officer
HM Courts & Tribunal Service —Leicester
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
11d
Operational Support Officer
HM Courts and Tribunals Service —City of Leicester
- £25,582 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
13d
Review Officer
National Crime Agency —Leicester
- £4,218 - £53,493 a year
- Full-time
- Hybrid work
- Presentation skills
- In-person
- Annual leave
9d
Probation Officer - Derby City
HM Prison & Probation Service —Derby
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
Probation Services Officer - Leicestershire
HM Prison & Probation Service —Coalville
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Business Support Officer
Self Help UK —Nottingham
- £26,000 a year
- Part-time
- SharePoint
- In-person
- Communication skills
- Free parking
Quick apply
5d
Security & Traffic Officer (Leicester)
Stadium Traffic Management Ltd —Leicester
- £13.79 an hour
- Part-time
- Customer service
- Maintenance
- English
6d
Risk and Compliance Officer
Leicestershire Police —Leicester
- £31,749 - £35,772 a year
- Full-time
- Mentoring
9d
Travellers Liaison Officer
Leicestershire County Council —Leicester
- £32,070 - £34,359 a year
- Part-time
- Hybrid work
- English
- Communication skills
- Negotiation
- Flexible schedule
10d
Management Information Assistant
Leicestershire Police —Leicester
- £31,749 - £35,772 a year
- Full-time
- Mentoring
12d
Crew Member
Rossas —Leicester
- £8 - £15 an hour
- Part-time
- Serving
- Sales
- Customer service
Quick apply
13d
Enrolment Officer ( Hybrid/ Remote)
BEC UK —Leicester
- £25,000 - £36,500 a year
- Part-time
- Hybrid work
- CRM software
- Management
- Sales
- Work from home
- Referral programme
Quick apply
5d
Information Security Officer
Derby City Council —Derby
- £50,269 - £53,460 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Pastoral Officer - Leicester
Juniper Training —Leicester
- £24,000 - £28,000 a year
- English
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Resources Officer
Leicestershire LGBTQ+ Centre —Leicester
- £25,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Accounting
- Organisational skills
Quick apply
Business Support Coordinator
Leicestershire Police —Leicester
- £31,749 - £35,772 a year
- Full-time
- Customer service
- Organisational skills
202606: Prison Officer - HMP Leicester Futures
Ministry of Justice —Leicester
- £30,001 - £40,000 a year
- Part-time
- English
- Presentation skills
- Communication skills
- Paid training
- Annual leave
10d
Fraud Officer - Coventry, Dudley, Ilkeston
Department for Work and Pensions —Coventry
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
4d

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work experience recruitment officer jobs near leicester, eng

Customer Service Officer

East Midlands Railway -
Leicester

Apply Now

Job details

Permanent
£26,968.12 - £29,964.58 a year
9 days ago

Benefits

Company pension
Free or subsidised travel
Employee discount

Full job description

Customer Service Officer – Leicester Station

Make a difference every day with East Midlands Railway

At East Midlands Railway (EMR), we're proud to be One Team. Every day, our people help keep customers moving safely, reliably, and comfortably across the East Midlands and beyond.

With over 2,600 colleagues, we're passionate about delivering great service, doing the right thing, and creating a railway that puts customers at the heart of everything we do. Our Customer Service Officers play a vital role in making that happen.

Ten times accredited as a Top Employer and Gold accredited under the Inclusive Employers Standard, we're committed to creating a workplace where everyone feels valued, supported and empowered to be themselves.

Are you someone who enjoys helping people and making a positive impact?

We're looking for future Customer Service Officers to join our team at Leicester Station.

This is a varied and rewarding role where no two days are the same. You'll be the friendly face customers see when they arrive at the station, providing information, support and reassurance, while also helping to ensure trains are dispatched safely and services run smoothly.

Whether you're assisting a customer who needs extra support, providing travel information during disruption, or helping dispatch a train safely from the platform, you'll make a real difference to our customers' journeys.

What you'll be doing

As a Customer Service Officer, you'll:
Safely and efficiently dispatch trains from the platform
Welcome customers and help them navigate the station
Provide travel information and guidance during service disruption
Support customers requiring additional assistance, including vulnerable passengers
Carry out station safety and security checks
Be a visible and approachable presence throughout the station
Work closely with colleagues to deliver a safe, reliable and welcoming environment
Represent EMR positively by delivering outstanding customer service every day

What we're looking for

You don't need previous railway experience – we'll provide all the training you need.

We're looking for people who:
Enjoy working with customers and helping others
Communicate confidently and clearly
Remain calm and professional under pressure
Take initiative and can think on their feet
Enjoy working as part of a team
Have a positive, can-do attitude
Are committed to delivering safe and excellent customer service

Your working pattern

This role operates on a shift-based rota covering early mornings, evenings, weekends and bank holidays.
Flexibility is important, but your roster will be provided in advance to help you plan your work-life balance.

Training and safety

Customer Service Officer is a safety-critical role.
As part of the recruitment process, you'll be required to complete a safety medical assessment, including drugs and alcohol screening and colour vision testing.
Don't worry – we'll support you through every stage of the process.
You'll receive comprehensive training through a combination of classroom learning and on-the-job mentoring to ensure you feel confident and prepared for the role.

What we offer

In return, you'll receive:
Competitive salary
Defined benefit pension scheme
Free leisure travel on the EMR network and with Abellio and LNER
75% discount on national leisure travel for you and your eligible dependants
Friends and family discounts on EMR services
Employee benefits and wellbeing support
Excellent training and career development opportunities

Information Session:
Want to learn more before applying?
Join our online Information Session on Microsoft Teams, where we'll provide an overview of the role, explain the shift patterns, discuss expectations, and answer any questions you may have.
Date: Thursday 18 June
Time: 5:00pm

Please register your interest using the link below by 17 June. Please note that registering for the information session is not an application for the role.

Customer Service Officer Information Session – Register Here Leicester Customer Service Officer Information Session – Fill in form

How to apply

Apply Now

Refine Your Search

work experience recruitment officer jobs in leicester, eng

Customer Service Officer

Connect to Work Employment Support Officer

Operational Support Officer

Operational Support Officer

Review Officer

Probation Officer - Derby City

Probation Services Officer - Leicestershire

Business Support Officer

Security & Traffic Officer (Leicester)

Risk and Compliance Officer

Travellers Liaison Officer

Management Information Assistant

Crew Member

Enrolment Officer ( Hybrid/ Remote)

Information Security Officer

Pastoral Officer - Leicester

Resources Officer

Business Support Coordinator

202606: Prison Officer - HMP Leicester Futures

Fraud Officer - Coventry, Dudley, Ilkeston

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