Guest service manager Work, Jobs in Leicester, Lec (with Salaries)

General Manager
Roxy Leisure —Leicester
- £40,000 - £45,000 a year
- Weekend availability
- Bar
- Training & development
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
11d
General Manager
Ramada Encore by Wyndham Leicester City Centre —Leicester
- Full-time
- Sales
- English
- Hotel
Quick apply
12d
Events Crew Team Member (Casual)
National Space Centre —Leicester
- £13.55 an hour
- Weekend availability
- Bar
- Customer service
- Cash handling
Quick apply
10d
General Manager
Sodexo —Nottingham
- Up to £60,000 a year
- Full-time
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
9d
American Diner Restaurant Manager (3 Days Off Per Week)
1950's American Diner Ltd —Swadlincote
- Up to £45,000 a year
- Full-time
- Supervising experience
- Recruiting
- Cleaning
- Free parking
- Employee discount
Quick apply
6d
Front Office Supervisor
Marriott Leicester —Leicester
- £13.95 an hour
- Full-time
- Hotel
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Wedding and Events Supervisor
Winstanley House —Leicester
- £13 - £14 an hour
- Part-time
- Bar
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Front of House (Full Time)
The Pear Tree —Loughborough
- £25,420 - £26,000 a year
- Full-time
- Hospitality
- Culinary experience
- Customer service
Quick apply
Accommodation Manager
MILLSTONE PLACE —Leicester
- £28,000 a year
- Weekend availability
- Management
- Microsoft Office
- In-person
Quick apply
12d
Team Leader
Atlas Hotels —Derby
- £13.95 an hour
- Hotel
- Team management
- Guest services
- Employee discount
- Referral programme
Quick apply
Commercial and Customer Experience Manager
The Core at Corby Cube —Corby
- £36,500 a year
- Weekend availability
- Bar
- Management
- Business development
- Flexible schedule
Quick apply
4d
Events Crew Team Leader (Casual)
National Space Centre —Leicester
- £14.69 an hour
- Weekend availability
- Bar
- Customer service
- Cash handling
Quick apply
10d
General Manager- Dual Site- Jockey Club Experiences
Levy —Nottingham
- Up to £50,000 a year
- Full-time
- Hospitality
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
3d
Restaurant Manager
Afrikana Leicester —City of Leicester
- From £14.25 an hour
- Part-time
- Inventory control
- Cooking
- Hotel
- Store discount
- Employee discount
Quick apply
7h
Store Team Member
Leicester Highcross —Leicester
- £12.71 an hour
- Full-time
- Serving
- Customer service
- Cooking
- Store discount
- Employee discount
Quick apply
11d
General Manager
The Sparrow Hotel, Bar & Restaurant —Coventry
- £38,000 - £45,000 a year
- Full-time
- Bar
- Restaurant management
- Hotel
- Free parking
- Annual leave
Quick apply
10d
Portfolio Revenue Manager – UK Remote – 18 Months Fixed Term Contract
InterContinental Hotels Group —Burton-On-Trent
- Remote
- Hotel
- Hotel experience
- Employee discount
12d
General Manager
Creams Cafe Coventry —Coventry
- £28,000 - £33,000 a year
- Full-time
- Hotel
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
Guest Relations Executive
Riviera Travel —Burton-On-Trent
- £25,712 - £27,539 a year
- Full-time
- Hybrid work
- Computer literacy
- Hotel
- Travel
- Work from home
- Employee assistance programme
Quick apply
4d
Trainee Real Estate/Community Associate
Celvista Limited —Leicester
- £26,436.80 a year
- Full-time
- Microsoft Outlook
- English
- Administrative experience
- Free parking
- Annual leave
Quick apply
3d

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General Manager

Roxy Leisure -
Leicester

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year
11 days ago

Benefits

Cycle to work scheme
Discounted or free food
Employee assistance programme
Employee discount

Qualifications

Stakeholder liaison
Internal department liaison
Management reporting
Training & development
Guest services
Team motivation leadership

Full job description

GENERAL MANAGER

ROXY BALL ROOM LEICESTER HUMBERSTONE GATE

A LITTLE BIT ABOUT OUR BRAND:

Looking for a fun and exciting opportunity? Roxy Ball Room is the home of booze and ball games! One for the adults, as we are always an 18+ venue. Offering a wide range of gaming options from duck pin bowling to tech darts, karaoke to ice-free curling, get your balls wet with beer pong or try your hand at the exclusive Roxy creation Crazy Pool! Set to a classic rock & indie playlist with a drinks menu to knock your pins down, Roxy Ball Room is the place to be.

Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 29 sites nationwide with many more to come!

WANT TO BE A PART OF SOMETHING AMAZING?

WHAT WE’D EXPECT FROM YOU:

In a General Manager we want a leader that drives the business forward in a role that requires you to be a real team player with a passion for hospitality. Winning personality and a fun-loving spirit are a must!

Role Responsibilities:

Ensure we are delivering the best gaming experience for our guests on every visit.
Creating and delivering quarterly business plans.
Leading by example through; Training, coaching and developing a winning team.
Managing a P&L to meet financial targets and expectations.
Ensuring the business is managed correctly to achieve Quarterly and Yearly Bonus
Managing the Safety, Security and licensing aspects of the business.
Managing our guest experience platform to improve service and standards
Maintain a fun and engaging culture using our Brand Standards and Company Ethos
Monthly reviews with all your team members encouraging their growth and development.
Ensuring service standards and duty management are upheld throughout operating hours
Be an industry expert in all areas of duty management

WHAT WE WANT FROM AN INDIVIDUAL;

We want you to bring enthusiasm and your own character to the role. Roxy is about being professionals who bring the playground to the bar, and we want people to join us on this journey who share our values;

Passionate attitude
Loves to be professional playful
Always gives good energy
Your team. Every time
Can you motivate and lead a team?
Display a good work ethic and share knowledge?
Confidently create positive team culture and reinforcement?
Work Autonomously and utilise resources where available?

WHAT YOU GET;

Very competitive salary
Achievable bonus scheme
Tips & service charge shared equally amongst the whole team
50% off food and drink & free gaming
Regular team incentives- with rewards including paid trips abroad!
2 Staff Socials throughout the year
Employee Assistance Program that includes access to free counselling services
Further development opportunities within the company growth
Development courses including; leadership, mental health awareness, first aid and personal licences.
Access to Rewards Gateway, offering discounts at 100s of retailers
Holiday allowance increasing each year with length of service
Cycle2Work Scheme
SmartTech - buy tech from Currys and spread the cost interest free!
Full access to your Tips & Service Charge weekly through TiPJAR

JOB SPECIFICS

45hr working week across 5 shifts
It is expected that you will be available to work weekends and public holidays
Expected to have a reliable commute to work
Managing a large team of up to 50 staff members
Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager
Liaising with all departments of the Professionals At Play business including; marketing, sales, finance, operations and maintenance.

THINK YOU’VE GOT WHAT IT TAKES TO BE IN THE ROXY TEAM?

HIT APPLY NOW!

GOOD LUCK!

Quick apply

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