Information security officer Work, Jobs in Leicester, Lec (with Salaries)

Customer Service Officer
East Midlands Railway —Leicester
- £26,968.12 - £29,964.58 a year
- Weekend availability
- Employee discount
1d
Security Officer
BidvestNoonan —Hinckley
- £12.80 an hour
- Full-time
- Computer literacy
- Communication skills
Quick apply
Information Security Officer
Derby City Council —Derby
- £50,269 - £53,460 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Information Governance Officer
Swanton Care and Community —Coventry
- £35,000 a year
- Microsoft Office
- Organisational skills
- Communication skills
6d
Contact Handler
Leicestershire Police —Leicester
- £27,204 - £30,333 a year
- Weekend availability
Review Officer
National Crime Agency —Leicester
- £4,218 - £53,493 a year
- Full-time
- Hybrid work
- Presentation skills
- In-person
- AI
- Annual leave
2d
Relief Security Officer
ASEL —Derby
- £12.71 - £15.00 an hour
- Employee assistance programme
- Employee discount
Operational Support Officer
HM Courts & Tribunal Service —Leicester
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
11d
Retail Security Officer
ASEL —Derby
- £13 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Operational Support Officer
HM Courts and Tribunals Service —City of Leicester
- £25,582 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
6d
Loss Prevention Officer
NEXT —Nottingham
- £12.71 - £13.84 an hour
- Full-time
Information Governance Officer
Hays Specialist Recruitment - Education —Coventry
- £22.00 - £22.42 an hour
- Temporary
- Analysis skills
- Annual leave
Security Officer
Ward Security —Derby
- £12.72 an hour
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
3d
Security Officer
ABM UK —Coventry
- £13.70 an hour
- Full-time
- Communication skills
- Time management
- Employee discount
Quick apply
Trust Lead for Safeguarding
Transforming Lives Educational Trust —Rugby
- From £22,545.50 a year
- Part-time
- Leadership
- Communication skills
- School
- Free parking
- Employee discount
Quick apply
Housing Assessment Officer
Warwickshire County Council —Nuneaton
- £28,598 - £31,022 a year
- Full-time
- English
- Annual leave
- Work from home
1d
Security Officer
Mitie —Nottingham
- £12.91 an hour
- Overtime
- Employee discount
4d
Security Officer (Days) - Victoria Centre, Nottingham
Savills Management Resources —Nottingham
- Weekend availability
- Customer service
- First Aid Certification
- Communication skills
202606: Prison Officer - HMP Leicester Futures
Ministry of Justice —Leicester
- £30,001 - £40,000 a year
- Part-time
- English
- Presentation skills
- Communication skills
- Paid training
- Annual leave
3d
Knowledge and Information Liaison Officer (KILO)
Office of the Public Guardian —Nottingham
- £29,303 - £31,061 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Work from home
10d

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Customer Service Officer

East Midlands Railway -
Leicester

Apply Now

Job details

Permanent
£26,968.12 - £29,964.58 a year
1 day ago

Benefits

Company pension
Free or subsidised travel
Employee discount

Full job description

Customer Service Officer – Leicester Station

Make a difference every day with East Midlands Railway

At East Midlands Railway (EMR), we're proud to be One Team. Every day, our people help keep customers moving safely, reliably, and comfortably across the East Midlands and beyond.

With over 2,600 colleagues, we're passionate about delivering great service, doing the right thing, and creating a railway that puts customers at the heart of everything we do. Our Customer Service Officers play a vital role in making that happen.

Ten times accredited as a Top Employer and Gold accredited under the Inclusive Employers Standard, we're committed to creating a workplace where everyone feels valued, supported and empowered to be themselves.

Are you someone who enjoys helping people and making a positive impact?

We're looking for future Customer Service Officers to join our team at Leicester Station.

This is a varied and rewarding role where no two days are the same. You'll be the friendly face customers see when they arrive at the station, providing information, support and reassurance, while also helping to ensure trains are dispatched safely and services run smoothly.

Whether you're assisting a customer who needs extra support, providing travel information during disruption, or helping dispatch a train safely from the platform, you'll make a real difference to our customers' journeys.

What you'll be doing

As a Customer Service Officer, you'll:

Safely and efficiently dispatch trains from the platform
Welcome customers and help them navigate the station
Provide travel information and guidance during service disruption
Support customers requiring additional assistance, including vulnerable passengers
Carry out station safety and security checks
Be a visible and approachable presence throughout the station
Work closely with colleagues to deliver a safe, reliable and welcoming environment
Represent EMR positively by delivering outstanding customer service every day

What we're looking for

You don't need previous railway experience – we'll provide all the training you need.

We're looking for people who:

Enjoy working with customers and helping others
Communicate confidently and clearly
Remain calm and professional under pressure
Take initiative and can think on their feet
Enjoy working as part of a team
Have a positive, can-do attitude
Are committed to delivering safe and excellent customer service

Your working pattern

This role operates on a shift-based rota covering early mornings, evenings, weekends and bank holidays.
Flexibility is important, but your roster will be provided in advance to help you plan your work-life balance.

Training and safety

Customer Service Officer is a safety-critical role.
As part of the recruitment process, you'll be required to complete a safety medical assessment, including drugs and alcohol screening and colour vision testing.
Don't worry – we'll support you through every stage of the process.
You'll receive comprehensive training through a combination of classroom learning and on-the-job mentoring to ensure you feel confident and prepared for the role.

What we offer

In return, you'll receive:

Competitive salary
Defined benefit pension scheme
Free leisure travel on the EMR network and with Abellio and LNER
75% discount on national leisure travel for you and your eligible dependants
Friends and family discounts on EMR services
Employee benefits and wellbeing support
Excellent training and career development opportunities

Information Session:

Want to learn more before applying?
Join our online Information Session on Microsoft Teams, where we'll provide an overview of the role, explain the shift patterns, discuss expectations, and answer any questions you may have.
Date: Thursday 18 June
Time: 5:00pm

Please register your interest using the link below by 17 June. Please note that registering for the information session is not an application for the role.

Customer Service Officer Information Session – Register Here Leicester Customer Service Officer Information Session – Fill in form

How to apply

Apply Now

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