Logistics management specialist Work, Jobs in Leicester, Lec (with Salaries)

BCAL Operations Team Leader (Specialist Logistics)
BCA Logistics —Corby
- £16.30 an hour
- Analysis skills
- Travel
Quick apply
4d
Treatment Coordinator
Harbor London —Leicester
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- IT
- Free parking
- Health & wellbeing programme
Quick apply
10d
Metering Specialist
Stadia Group Limited —Enderby
- £25,000 - £35,000 a year
- Full-time
- Heavy lifting
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
12d
Retail Supervisor
Castore —Leicester
- Sales
- Leadership
- Communication skills
Quick apply
1h
International Credit Controller
Cromwell Group —Leicester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
13d
Quality and Compliance Specialist
Cromwell Group —Leicester
- Full-time
- Analysis skills
- Travel
- Power tools
- Annual leave
- Employee assistance programme
13d
Export Specialist - NPWT ICO - Remote Role (m/f/x)*
Solventum —Loughborough
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Oracle
Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries)
UPS —Tamworth
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Overhead Crane Operator
Wiltech Acoustics —Loughborough
- From £14.36 an hour
- Full-time
- In-person
- Time management
- Free parking
- Annual leave
Quick apply
Customer Service Manager - Furniture and Lighting
Soane Britain —Thurmaston
- Full-time
- Leadership
5d
Continuous Improvement Specialist
Bleckmann Solutions UK Ltd —Corby
- £31,430 - £44,900 a year
- Full-time
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Strategic Bid Sourcing Lead
Incora —Spondon
- Up to £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Design for Variation Specialist
DS Smith —Swadlincote
- Full-time
- Microsoft Office
- Analysis skills
- Employee assistance programme
- Employee discount
Executive Assistant to the CEO
Personal Homecare Pharmacy —Leicester
- £36,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Construction Health and Safety Advisor
Jelson Homes Ltd —Leicester
- £45,000 - £50,000 a year
- Full-time
- IT
- Construction
- In-person
Quick apply
3d
Sales Support & Customer Care Specialist-12 Month FTC
IPL Schoeller —Tamworth
- Oracle
- Customer service
- ERP systems
Quick apply
Technical Excellence Manager – Stellantis Performance Academy
Calex UK —Coventry
- £50,000 a year
- Full-time
- Microsoft Office
- Tax experience
- Time management
- Annual leave
- Employee discount
Buyer
GIBSON TECHNOLOGY —Derby
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Fleet Support Specialist - Gotham
XPO Logistics —Gotham
- £35,000 a year
- Full-time
- Employee discount
Quick apply
Finance Assistant
Fuel Learning —Measham
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Sales
- Accounting
- Sick pay
Quick apply

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BCAL Operations Team Leader (Specialist Logistics)

BCA Logistics -
Corby

Quick apply

Job details

Permanent
£16.30 an hour
4 days ago

Qualifications

Analysis skills

Full job description

About The Role

Driver Operations Team Leader

Location: Corby based, occasional travel to other sites

8.30 to 5.30
Salary: £16.30 Per hour
Job status: Permanent

About BCA

BCA is the leading name in Europe’s vehicle remarketing industry, proudly part of the Constellation Automotive Group family, which includes well-known brands such as cinch and WeBuyAnyCar.com. We are in an exciting phase of exponential growth, driven by a key digital transformation journey. Through strategic acquisitions, simplification, and relentless innovation, BCA is set to accelerate its growth, supported by industry-leading technology. We boast a nationwide team of logistics and inspection professionals and offer a comprehensive range of integrated services to support our customers throughout the entire fleet management process.

Role Overview

We are seeking a driven and experienced Operations Team Leader to lead one of our four Operational Circuit Teams. Operating much like a high-volume contact centre, our teams coordinate daily with hundreds of professional drivers across the UK. This is not just about logistics—it’s about leadership in a fast-paced, communication-heavy environment.

The successful candidate will bring proven experience in managing contact centre operations, with a strong focus on call handling performance, KPI management, and operational efficiency. You’ll be accountable for improving call response times, driving down call waiting metrics, and delivering consistent service quality across your team.

This role suits a confident, analytical, and highly organised individual who thrives in a people-first, target-driven setting.

Key Responsibilities

Contact Centre Leadership & Performance:

Lead a high-performing team within a logistics coordination environment, operating as a contact centre handling a high volume of inbound driver calls daily.
Drive improvements in key call centre metrics such as average wait time, call abandonment rates, first-call resolution, and overall service levels.
Monitor real-time performance and coach team members to ensure consistent achievement of individual and team KPIs.
Utilise workforce management tools and systems to forecast demand and schedule team resource effectively.

Team & Resource Management:

Structure and develop your team to ensure optimal resource allocation and operational coverage.
Motivate, coach, and support your team to achieve high levels of performance and service delivery.
Conduct performance reviews and lead from the front to drive engagement, development, and accountability.

Operational Efficiency & Process Improvement:

Continually review and refine processes to improve response times and service delivery, reducing inefficiencies in the call flow and coordination systems.
Ensure your team adheres to established procedures, quality standards, and compliance expectations.

Collaboration & Customer Experience:

Liaise closely with driver operations teams to support the timely coordination and execution of tasks.
Maintain exceptional internal and external customer communication standards, ensuring professionalism, clarity, and consistency across all contact points.

What We’re Looking For

Demonstrable experience managing a high-volume contact or call centre operation, ideally within a logistics or service-driven environment.
A results-oriented leader with a proven track record of improving call performance metrics, team engagement, and service standards.
Strong analytical skills to interpret data, identify trends, and implement performance-driving actions.
Excellent communication, coaching, and team-building skills.
Ability to remain calm and effective under pressure in a fast-paced, reactive environment.

Why Join Us?

This is a key leadership role with a direct impact on our operational success and customer satisfaction. You will be joining a forward-thinking, technology-enabled business that values innovation, development, and collaboration. We offer a competitive salary, clear progression opportunities, and the chance to be part of a fast-growing logistics network at the heart of the automotive industry.

Quick apply

Refine Your Search

logistics management specialist jobs in leicester, lec

BCAL Operations Team Leader (Specialist Logistics)

Treatment Coordinator

Metering Specialist

Retail Supervisor

International Credit Controller

Quality and Compliance Specialist

Export Specialist - NPWT ICO - Remote Role (m/f/x)*

Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries)

Overhead Crane Operator

Customer Service Manager - Furniture and Lighting

Continuous Improvement Specialist

Strategic Bid Sourcing Lead

Design for Variation Specialist

Executive Assistant to the CEO

Construction Health and Safety Advisor

Sales Support & Customer Care Specialist-12 Month FTC

Technical Excellence Manager – Stellantis Performance Academy

Buyer

Fleet Support Specialist - Gotham

Finance Assistant

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