Senior community assistant Work, Jobs in Leicester, Lec (with Salaries)

Operations Team Leader - Security (6 month FTC) - Highcross Leicester
Savills Management Resources —Leicester
- £16.63 an hour
- Night shift
- Management
- Customer service
- English
14d
Senior Care Assistant
HC-One - Mountview —Rothley
- £14.35 - £14.95 an hour
- Care plans
- Leadership
- Free parking
- Annual leave
Quick apply
Executive Assistant
The David Ross Education Trust —Loughborough
- £38,220 - £42,839 a year
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
8d
Care Team Leader (Nights)
Tanglewood Care Services —Oadby
- £15.88 an hour
- Weekend availability
- Supervising experience
- In-person
- Care plans
- Referral programme
Quick apply
Principal Support Officer & PA to the Director & Assistant Directors
Leicestershire County Council —Leicester
- £32,070 - £34,359 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Flexible schedule
6d
Care Assistant
Five Rivers Living —Leicester
- From £12.71 an hour
- Day shift
- Organisational skills
- In-person
- Care plans
- Store discount
- Employee discount
Quick apply
14d
Senior Care Assistant
Goodwood Orchard Care Home —Leicester
- £12.21 - £13.00 an hour
- Part-time
- Supervising experience
- Driving
- IT
- Free parking
Quick apply
Assistant Principal
Avanti Schools Trust —Leicester
- Full-time
- School
6d
Assistant Principal and SENDCO
English Martyrs' Catholic School, a Voluntary Academy —Leicester
- £64,691 - £71,330 a year
- Call to connect
- English
- School
Retail Senior Customer Assistant at Leicester General Hospital - 25 hours
Royal Voluntary Service —Leicester
- £12.96 an hour
- Overtime
- Customer service
- Administrative experience
- Employee assistance programme
- Sick pay
5d
Senior Full Time Care Assistant
Prime Life —Wigston Magna
- £13.85 - £14.92 an hour
- Full-time
- Supervising experience
- Mentoring
- Care plans
- Annual leave
- Referral programme
Quick apply
5d
Safeguarding Assistant
Leicestershire Police —Wigston Magna
- £27,204 - £30,333 a year
- Full-time
- Communication skills
9d
Retreat Centre Assistant Manager
Purley Chase Centre —Atherstone
- £30,000 - £35,000 a year
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
Quick apply
8d
Night Care Assistant
Five Rivers Living —Leicester
- £12.71 an hour
- Full-time
- Organisational skills
- In-person
- Care plans
Quick apply
14d
Merrydale Junior Primary School Administrative Assistant
Discovery Schools Academies Trust —Leicester
- £25,995 - £26,409 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Access
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
Therapy Assistant
George Eliot Hospital NHS Trust —Nuneaton
- £25,760 - £27,476 a year
- Part-time
- Annual leave
- Referral programme
1d
Senior Administrator
Coventry City Council —Coventry
- £25,185 - £26,403 a year
- Full-time
- English
- Administrative experience
- Communication skills
10h
Senior Night Care Assistant
Precious Care Homes Ltd —Loughborough
- £13.60 an hour
- Full-time
- IT
- In-person
- Care plans
Quick apply
Senior Care Assistant (Nights)
Tanglewood Care Services —Nottingham
- £13.80 an hour
- Weekend availability
- In-person
- Care plans
- Leadership
- Referral programme
Quick apply
Senior Community Care Assistant - Full Time - Driver Required - Swadlincote
Bradcare Ltd —Swadlincote
- Full-time
- Care experience
- Mentoring
- Care plans
- Paid training
Quick apply
12d

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senior community assistant jobs near leicester, lec

Operations Team Leader - Security (6 month FTC) - Highcross Leicester

Savills Management Resources -
Leicester

Apply Now

Job details

Fixed term contract
£16.63 an hour
14 days ago

Qualifications

Management
Customer service
English
Mentoring
Organisational skills
Relationship management
SIA

Full job description

Purpose of the Role

The purpose of the Operations Team Leader role is to take responsibility for setting the standard and leading the Security team to deliver an exceptional customer experience. You will have direct line management responsibility for a large-scale multifunctional team. The role will involve developing and delivering our service model in line with our strategic organisational objectives to become an "employer of choice.”

You will be an inspirational leader, presentable and a natural communicator with the ability to adapt to a fast-paced changing environment.

You will proactively champion brand initiatives through clear communication, coaching and engagement with the delivery teams. You will be able to build strong working relationships with external agencies and stakeholders.

You will have enhanced customer relationship skills. You will have the ability to act decisively with an uncompromising eye for detail. You thrive managing a diverse and omnicompetent team.

Key Responsibilities

Behaviour and culture:

You have a sharp vision for the application of World Class Service in all endeavours. You lead by example, uplifting the team, and instil a passion for excellence in delivering customer service. World Class Service not only relates to our customers, but to all stakeholders, including contractors, retailers, and colleagues.
You promote our operational focus on compliance, communication, consistency and collaboration in all you deliver.
You support corporate responsibility objectives including personal support to community projects and activities.
You are an ambassador for the centre and for health and safety, and as such you will actively promote recognition for the team, the Centre, and the wider business through your exemplary behaviour.
Promote healthy lifestyles and positive mental health and wellbeing, through workplace initiatives, promoting support and escalating concerns to relevant people.

Main Duties:

Understanding the key aspects of the security strategy for the centre and to follow instruction from your line manager to deliver that strategy into the security team through effective supervision and leading by example.
To deliver outstanding customer service to all visitors and colleagues and retail partners with the centre.
To maintain and develop the customer service standards of the centre.
To supervise the performance of the team within the operational department.
Organise staff rotas and holiday to maintain an effective operational team within your department.
Update shift status boards to ensure that all security staff on the shift rota know where staff are deployed.
Manage sickness, absence and return to work interviews as directed by your immediate line manager and in line with the company HR policy.
Through effective supervision ensure that the security team are well groomed in appearance at the beginning of their shift and at all times when on duty in line with the company uniform policy.
Hold security specific team briefings and impart specific security information in relation to both national and local security threats and intelligence.
Coaching, training and mentoring team members and new members of the security team on how conduct their security duties in line with company policy and the company security strategy.
Ensure that a customer focused security culture is maintained at all times and situations in line with company policy and safe hold training.
Respond to all incidents in the centre and car parks and provide appropriate leadership and guidance to manage incidents to a safe and satisfactory conclusion.
Conduct Performance Reviews, Welfare checks, Accident and Incident Investigations.
Liaise with Human Resources on Conduct and Performance related matters, to include informal and formal investigations.
Responsible for issuing enforcement notifications to relevant excluded parties and ensure that all information is collated in accordance with the data protection act.
Act as Bronze commander in the event of a serious/major incident at the centre.
To have pride in the centre and help to maintain its high standards in all areas of your work.
Undertake any other reasonable duties as required to meet the needs of the business

Control Room Duties:

Responsible for the ‘live’ operation of the Control Room and the Control Room Assistants by managing the essential functions of;

Monitoring CCTV of all common and public areas of the shopping centre
Providing central leadership as “Silver” until Senior Duty Manager arrives during emergency and evacuation procedures
Ensuring the health, safety & welfare of security personnel
Reporting and recording incidents that affect Centre Operations to Savills’ National Operations Centre (NOC)

To ensure compliance of the team with Assignment Instructions / Standard Operating procedures at all times
Ensure all control room equipment including life safety systems is operational and any faults are reported and actioned in a timely manner
Ensure the control of access to and movement of persons and vehicles within all secure areas of the centre including service areas and car parks.
Take responsibility for effective radio traffic to maintain professional communications.
Take responsibility for the issuing of contractor permits and keys
Any other adhoc duties may reasonably be required from time to time

Skills, Knowledge and Experience

Person specification:

Exceptional customer service skills with the ability to deal with internal and external stakeholders.
Experience of coaching and mentoring staff with diverse skillsets and backgrounds.
Excellent organisational skills with the ability to balance competing priorities and workloads.
Highly developed analysing, influencing and relationship management skills.
Flexible, problem solving skills and the ability to remain calm under pressure.
Excellent communicator at all levels, fluent in English and enjoys working as part of a team.
Able to work on own initiative, be flexible and reliable and keen to gain skills.
Maintain a smart appearance at all times in line with the Company dress code.
You need to be able to follow instructions and be confident in briefing in key messages to your direct reports.
Willingness to undertake Duty Management Training to support the SDM and for confident decision making in line with site plans over the entire campus.

Qualifications and experience:

Essential:

Current or previous experience working in a supervisory role with direct line management experience
Experience working with the public either in a public sector, retail, hospitality or security function
To hold or be willing to attain a front-line Public Space Security CCTV SIA License
To hold or be willing to attain an IOSH managing safely qualification

Desirable:

Hold a front-line SIA Door Supervisor Licence (If not already held, training will be provided with a requirement to be successful within 12 weeks of appointment)
Experience with Accident Investigations, and Incident Investigations, and / or willingness to undertake training.

Working Hours - Average of 42 per week on a rolling 4 on 4 off pattern of 08:00-20:00 shifts, and a rotational night shift pattern of 20:00-08:00 occurring once every 8 weeks.

Salary - £16.63/hr

#LI-DNI

Please see our Benefits Booklet for more information.

Apply Now

Refine Your Search

senior community assistant jobs in leicester, lec

Operations Team Leader - Security (6 month FTC) - Highcross Leicester

Senior Care Assistant

Executive Assistant

Care Team Leader (Nights)

Principal Support Officer & PA to the Director & Assistant Directors

Care Assistant

Senior Care Assistant

Assistant Principal

Assistant Principal and SENDCO

Retail Senior Customer Assistant at Leicester General Hospital - 25 hours

Senior Full Time Care Assistant

Safeguarding Assistant

Retreat Centre Assistant Manager

Night Care Assistant

Merrydale Junior Primary School Administrative Assistant

Therapy Assistant

Senior Administrator

Senior Night Care Assistant

Senior Care Assistant (Nights)

Senior Community Care Assistant - Full Time - Driver Required - Swadlincote

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