head it it director Work, Jobs in leicester (with Salaries)

Head of Operations - FTC 9 months
Simply Conveyancing —Daventry
- £75,000 - £85,000 a year
- Leadership
Quick apply
Project Director
M Group —Nottingham
- Employee assistance programme
14d
Centre Manager
British Summer School —Oakham
- £1,048.11 - £1,174.62 a week
- Weekend availability
- Leadership
- School
Technical Programme Manager
Capital One UK —Nottingham
- Full-time
- Hybrid work
eSourcing Lead
NEXT —Leicester
- From £35,000 a year
- Full-time
- Microsoft Excel
- Negotiation
- Time management
- Free parking
- Employee discount
PPE Category Manager
Cromwell Group —Leicester
- Full-time
- Microsoft Office
- Bachelor's degree
- IT
- Annual leave
- Sick pay
Commercial Europe Region Marketing Director (Germany)
Lotus UK —Coventry
- £122,282 - £180,120 a year
- Full-time
- Bilingual
- Marketing
- English
12d
Head of HR, Nottingham Factory
Reckitt —Nottingham
- Continuous improvement
- Human resources
- Leadership
- Employee assistance programme
- Life insurance
Senior Finance Business Partner (12 months FTC)
Dunelm —Leicester
- Microsoft Excel
- Communication skills
International Product Manager, Consumables
Quadralene Ltd. —Derby
- Engineering
- Master's degree
- Product management
12h
Office Administrator (Central Support Team)
iBC Healthcare —Leicester
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Radiology Manager
Spire Healthcare —Nottingham
- Full-time
- Bachelor's degree
- Communication skills
- Annual leave
Central Operations Support
Mortgage Advice Bureau —Derby
- Up to £30,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Administrator (Part-Time Permanent)
P&D Environmental Ltd —Bretby
- £10,000 - £12,000 a year
- Part-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
7d
Residential Conveyancer
Ellis-Fermor & Negus —Beeston
- Full-time
- Administrative experience
- IT
- Communication skills
Executive Head Chef
Oak View Group —Nottingham
- £62,000 - £70,000 a year
- Full-time
- Bar
- Culinary experience
- Cooking
- Employee discount
Clinical Director
Ash Tree Vets —Market Harborough
- Up to £75,000 a year
- Full-time
- Administrative experience
- Front desk
- Leadership
- Sick pay
Quick apply
Senior Project Manager MHST
Nottinghamshire Healthcare NHS Foundation Trust —Nottingham
- £49,387 - £56,515 a year
- Full-time
- Computer literacy
- Project management
- Contracts
5h
Regional Development Chef
Accent Catering Services Ltd —Nottingham
- Up to £55,000 a year
- Overtime
- Cooking
- Travel
- School
- Employee assistance programme
- Employee discount
Quick apply
8d
Senior Solutions Development Manager
Great Bear —Desborough
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply

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Head of Operations - FTC 9 months

Simply Conveyancing -
Daventry

Quick apply

Job details

Fixed term contract
£75,000 - £85,000 a year

Qualifications

Leadership
Financial acumen

Full job description

Role Purpose

The Head of Operations is responsible for the end‑to‑end operational performance of the legal delivery within this conveyancing business, ensuring the efficient, compliant, and scalable delivery of residential property services. The role focuses on optimising throughput, improving client experience, managing regulatory risk, and enabling profitable growth in a conveyancing environment.

This role acts as the operational bridge between legal delivery, compliance, technology, and commercial performance.

Work Location:

Remote but will require candidates to be able to visit our office locations in Daventry, Leeds, Cardiff and London. This will be based on business needs, however Daventry visits will be every other week.

Key Responsibilities

Operational Leadership & Delivery

Lead all day‑to‑day conveyancing operations across teams, locations, and work types (sales, purchases and new build).
Ensure files progress efficiently through each stage of the conveyancing lifecycle, improving velocity and reducing fall‑off.
Embed clear service level agreements (SLAs) covering exchanges, completions, lender requirements, and client communication.
Oversee pipeline management, capacity planning, and workload balancing across conveyancers and support teams.
Represent the legal operations function to the Board, preparing material and attending meetings to ensure the Board are abreast of key activity and issues within this function.

Performance Management & Scalability

Own operational KPIs including completions, time taken to take a new file through to exchange, fall‑through rates, conversion, complaints, and cost per matter.
Drive continuous improvement initiatives to increase margin while maintaining quality and compliance.
Enhance the existing operating models to support seasonal peaks and market volatility typical of the UK property market.
Review and implement scalable processes and automation to support growth without proportional cost increases.

Regulatory Compliance & Risk

Work closely with Compliance, the HOLP, HOFA and MLRO to embed full compliance with SRA or CLC regulatory frameworks, AML regulations, sanctions regimes, and lender requirements.
Work closely with Compliance, HOLP, HOFA, and MLRO to maintain robust governance and risk management frameworks.
Ensure adherence to Conveyancing Quality Scheme (CQS) standards where applicable and maintain lender panel eligibility.
Via the Legal Directors, ensure complaint handling, file audits, and remedial action planning all take place and are effective.

Client & Lender Experience

Champion a client‑centric operating model, ensuring clear communication, transparency, and consistent service.
Strengthen relationships with lenders, brokers, estate agents, and introducers to support panel retention and growth.
Ensure operational processes support high Net Promoter Scores (NPS) and strong online reputation management.

People Leadership

Lead, coach, and develop our Legal Directors and Legal Managers within conveyancing.
Build high‑performance, accountable teams with clear ownership and outcome focus.
Support recruitment, onboarding, and retention strategies in a competitive conveyancing talent market.
Embed a culture of continuous improvement and operational discipline.
Embed our Simply organizational values to reinforce accountability for both performance and behaviours.

Technology & Process Optimisation

Oversee the effective use of case management systems, third party tools, onboarding tools, AML platforms, LMS and Lender Exchange systems.
Partner with IT and Legal Services leaders to introduce technology‑enabled process improvements.
Ensure data integrity and reporting accuracy to support decision‑making at Board level.

Commercial & Financial Oversight

Own operational budgets, cost control, and productivity metrics.
Support pricing strategy by aligning cost‑to‑serve with profitability targets.
Partner with Finance to forecast volumes, staffing needs, and revenue delivery.

Skills & Experience

Essential

Senior operational leadership experience within UK residential conveyancing would be preferred.
Strong understanding of conveyancing workflows, lender requirements, and regulatory obligations (SRA / CLC).
Proven track record of improving throughput, reducing fall‑through, and scaling operations.
Experience managing large, multi‑disciplinary teams in a regulated environment.
Strong commercial and financial acumen.
Demonstrated capability of driving change and leading initiatives to achieve performance targets.

Desirable

Experience working in CLC‑regulated specialist conveyancing firms.
Background in technology‑enabled or high‑growth conveyancing businesses would be preferred.
Exposure to lender panel management and introducer‑led growth models.

Personal Attributes

Operationally rigorous and commercially minded
Comfortable operating at Board level
Data‑driven with strong execution focus
Calm under pressure in peak market conditions
Credible leader with strong industry presence

What Success Looks Like

Improved completion volumes and reduced cycle times
Strong regulatory outcomes with minimal breaches
High client satisfaction and low complaint ratios
Scalable operations capable of handling market surges
Reduced dependency on reactive or inefficient practices
Enhanced Employee engagement and retention across our Legal population

Quick apply

Refine Your Search

head it it director jobs in leicester

Head of Operations - FTC 9 months

Project Director

Centre Manager

Technical Programme Manager

eSourcing Lead

PPE Category Manager

Commercial Europe Region Marketing Director (Germany)

Head of HR, Nottingham Factory

Senior Finance Business Partner (12 months FTC)

International Product Manager, Consumables

Office Administrator (Central Support Team)

Radiology Manager

Central Operations Support

Administrator (Part-Time Permanent)

Residential Conveyancer

Executive Head Chef

Clinical Director

Senior Project Manager MHST

Regional Development Chef

Senior Solutions Development Manager

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