The grand hotel Work, Jobs in Leicester (with Salaries)

Night Porter
The Grand Hotel Leicester —Leicester
- £13.27 an hour
- Part-time
- Hospitality
- Microsoft Outlook
- Computer literacy
Quick apply
3d
Food & Beverage Supervisor
The Grand Hotel Leicester —Leicester
- Full-time
- Hospitality
- Customer service
- English
Quick apply
Sales Manager
The Grand Hotel Leicester —Leicester
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Sales
- English
Quick apply

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Night Porter

The Grand Hotel Leicester
Leicester

Quick apply

Job details

Part-time
£13.27 an hour
3 days ago

Qualifications

Hospitality
Microsoft Outlook
Computer literacy
Microsoft Office
Computer skills
Communication skills
Hotel experience

Full job description

The Grand Hotel Leicester is seeking an experienced and enthusiastic Night Porter to join our team. This is an exciting opportunity for a motivated individual to play a key role in delivering exceptional guest experiences at our renowned hospitality venue during the night hours.

The Night Porter is responsible for:

Ensuring the smooth and secure operation of the hotel overnight
Providing a warm welcome to guests, assisting with luggage on arrival and departure
Delivering exceptional guest service throughout their stay, including wake-up calls, message handling, reservations, and responding to requests
Handling guest queries, complaints, and suggestions promptly and professionally
Supporting Front of House with cashiering duties, incident reporting, updating system records, and completing night audit procedures
Maintaining guest safety and security throughout the night, including completion of regular hotel walkrounds
Ensuring public areas are clean, tidy, and presented to the highest standard at all times
Completing detailed shift handovers to ensure seamless communication between teams
Working independently during night shifts while maintaining close communication with the wider hotel team

About You

Previous experience in a similar Night Porter or Front of House role within hospitality
Computer literate, with knowledge of Outlook and MS Office systems
A positive and proactive attitude with a strong sense of responsibility
Excellent communication and interpersonal skills
A team player committed to delivering a high level of customer service
Immaculate personal presentation and grooming standards
The ability to remain calm, professional, and efficient when working independently
Evening and weekend availability required

About Us

The Grand Hotel Leicester by The Unlimited Collection is a brand of The Ascott Limited.

At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.

A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.

Jupiter Hotels Holdings Limited
Trading as: The Grand Hotel Leicester by The Unlimited Collection managed by The Ascott Limited

INDFOH

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