Senior information technology manager Work, Jobs in Leicester Le9 (with Salaries)

Senior Manager - IT Shared Service (Major Incident)
The Co-operative Bank —Coventry
- £68,000 - £93,500 a year
- Full-time
- DevOps
- Microsoft Office
- Team management
Senior Manager - IT Shared Service (Major Incident)
Coventry Building Society —Coventry
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- DevOps
- Microsoft Office
- Team management
Senior PMO Manager
NP Aerospace —Coventry
- Full-time
- Engineering
- ERP systems
- Continuous improvement
- Annual leave
- Flexible schedule
Senior PMO Manager
NP Aerospace Limited —Coventry
- Full-time
- Engineering
- ERP systems
- Continuous improvement
- Annual leave
- Flexible schedule
Senior Manager, Operational Technology
Saputo Inc. —Nuneaton
- Full-time
- Continuous improvement
- Leadership
- Free parking
- Employee discount
Delivery Manager (110113-0526)
University of Warwick —Coventry
- £47,389 - £56,535 a year
- University
1d
Operational Services Agreement (OSA) Manager
Warwick Nub News —Warwick
- £500 a day
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
20h
Senior Tax Technology Manager
Ford Motor Company —Dunton Bassett
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
Hub Manager
DPD Group UK —Hinckley
- Full-time
- Customer service
- Team management
- Leadership
Quick apply
Communications Manager
BarrattDevelopments —Coalville
- Social media management
- Communication skills
6d
Senior/Principal Test & Development Engineer
Hewland Engineering —Warwick
- £52,500 - £60,000 a year
- Full-time
- Software development
- In-person
- Training & development
- Free parking
- Flexitime
Quick apply
9d
Threat Intelligence & Hunting Manager
National Gas —Warwick
- Up to £90,000 a year
- Full-time
- Management
- Master's degree
- Bachelor's degree
12d
Associate Director- Technical Solutions
Almac Group —Loughborough
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
1d
Senior District Manager - Pest Division
Ecolab Inc. —Leicester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Nursing home
5d
Chief Operating Officer
Flint Bishop —Derby
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Free parking
- Employee discount
Quick apply
Senior Test Analyst / Test Lead
Scrumconnect Consulting —Coventry
- £300 - £325 a day
- Mentoring
- Agile
- Communication skills
Uncertainty Mechanism (UM) Programme Manager - Control Systems
National Gas —Warwick
- £65,000 - £75,000 a year
- Full-time
- Analysis skills
7d
Information Systems Auditor
National Grid —Warwick
- Up to £70,000 a year
- AI
- Analytics
14d
Product Manager
ePropelled Ltd. —Coventry
- £40,000 - £70,000 a year
- Full-time
- Product management
- In-person
- Free parking
Quick apply
8d
Operations and Comms Co-ordinator
Dunelm —Leicester
- Microsoft Powerpoint
- Communication skills

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senior information technology manager jobs near leicester le9

Senior Manager - IT Shared Service (Major Incident)

The Co-operative Bank -
Coventry

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Job details

Full-time
£68,000 - £93,500 a year

Qualifications

ITIL Certification
Stakeholder liaison
DevOps
IT service management
Microsoft Office Suite
Microsoft Office
Team management
Agile
Major incident coordination
Leadership
Banking

Full job description

About the role
Reporting into the Head of IT Shared Support Services, the Senior Manager – Major Incident Management is accountable for leading, shaping and continuously improving the Group’s Major Incident Management capability across the Society and the Bank.

The role provides strategic leadership, governance and oversight of the Major Incident Management function, ensuring the effective response, coordination and resolution of high-impact technology incidents.

As the senior authority for Major Incident Management, this role is accountable for embedding best practice, strengthening stakeholder engagement, improving service restoration performance and ensuring lessons learned are translated into measurable improvements that reduce operational risk and enhance customer and colleague experience.

This is a leadership role as defined by the Group’s leadership capability framework. In the teams that you work in and/or manage you will create an inclusive environment where people feel safe to speak up, voice concerns and suggest ideas. You will seek input from others in order to test assumptions, challenge thinking and bring in new perspectives.

We operate on a function led hybrid approach, with two to three days per week on site. Role requires flexibility to travel to other sites for key meetings and collaborative working subject to business demand. Role can be based in Coventry or Manchester.
About you
You will be a credible, calm and authoritative leader, recognised for your ability to operate effectively under pressure providing clarity in complex, high-impact situations.

Possess the ability to communicate complex technical and operational information clearly to senior and executive audiences, both written and verbal and able to structure both technical and business information in a clear and concise manner.

Be an authentic ‘servant-leader’ who takes responsibility for ensuring the team’s success ahead of your own needs. You take a coaching approach and empower others to make decisions that lead to great outcomes. A self-starter who can lead and champion Service Management in an agile environment; must be able to deliver to deadline and self-motivate to succeed in this challenging role.

For this role you’ll need to have:
- Significant experience in Major Incident Management leadership, within financial services and ideally within Banking
- Experience in managing a wide variety of internal and external stakeholders and leading and influencing across multi-supplier and cloud-based environments
- Strong understanding of ITIL practices, particularly Incident, Problem and Service Reporting.
- Experience working with complex, always-on technology estates and third-party service providers.
- Demonstrated experience producing executive-grade operational insight and reporting.
- Ability to engage confidently with Risk, Audit and Regulatory stakeholders.
- ITIL Foundation with further qualification in one or more relevant ITIL process.
- Working understanding of Agile Ceremonies and DevOps Techniques.
- Essential experience of working in a complex, pressurised production environment in the Banking industry
- Use of Microsoft Office Products
Experience in these areas would be helpful:
- Public Cloud, Customer-facing and member-facing systems, Infrastructure experience
Full-time 35 hours
About us
If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]
This is a permanent role and is at M3 Senior Manager grade

For all colleagues applying for our FTC roles, please note that this will be treated as a secondment opportunity.

Flexibility and why it matters.

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.

Apply Now

Refine Your Search

senior information technology manager jobs in leicester le9

Senior Manager - IT Shared Service (Major Incident)

Senior Manager - IT Shared Service (Major Incident)

Senior PMO Manager

Senior PMO Manager

Senior Manager, Operational Technology

Delivery Manager (110113-0526)

Operational Services Agreement (OSA) Manager

Senior Tax Technology Manager

Hub Manager

Communications Manager

Senior/Principal Test & Development Engineer

Threat Intelligence & Hunting Manager

Associate Director- Technical Solutions

Senior District Manager - Pest Division

Chief Operating Officer

Senior Test Analyst / Test Lead

Uncertainty Mechanism (UM) Programme Manager - Control Systems

Information Systems Auditor

Product Manager

Operations and Comms Co-ordinator

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