Documentation engineer Work, Jobs in Leigh, Gtm (with Salaries)

1st Line Support IT Engineer
Evolve BG Ltd —Wigan
- £26,299 a year
- Monday to Friday
- Customer service
- IT
Quick apply
11d
Document Controller
Babcock International —Warrington
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Annual leave
12d
Cyber Security Engineer
PayStream Accounting Services —Altrincham
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- English
- IT
- Communication skills
- Work from home
Quick apply
Junior Systems Engineer
ENWL —Blackburn
- £33,775.20 - £39,819.24 a year
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
10d
3rd Line IT Engineer
MCS Group —Ormskirk
- £45,000 - £55,000 a year
- 8 hour shift
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
4d
IT Support Engineer
Hudson Hill Consulting —Wigan
- Up to £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
Research Assistant
Holiferm —Trafford
- £31,000 a year
- Full-time
- Hybrid work
- Life insurance
Quick apply
9d
Quality Controller
Sonae (UK) —Wigan
- £35,000 a year
- Full-time
- Microsoft Office
- Travel
- In-person
- Free parking
Quick apply
10d
IT Services Engineer
Sysco —Warrington
- Full-time
- Azure
- Customer service
- Windows
- Employee discount
3d
Platform Administration (Database) Engineer
Cotopaxi Ltd —Wigan
- £37,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
- Health & wellbeing programme
Quick apply
2d
Graduate CAD Engineer
Durrants —Manchester
- £26,000 - £29,000 a year
- Full-time
- CAD
- Engineering
- Microsoft Office
- Free parking
- Life insurance
Quick apply
14d
Trainee Field Engineer - Radio
Avoira Limited —Bury
- £26,228 - £28,000 a year
- Full-time
- Driving
- Organisational skills
- IT
Quick apply
Operations & Workplace Controller
Border Vending Group —Warrington
- £29,835 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
5d
Service Technician
Kane International Ltd —Atherton
- £27,000 - £30,000 a year
- Overtime
- Assembly
- Continuous improvement
- In-person
- Free parking
- Annual leave
Quick apply
11d
Application Support Engineer
Barclays —Knutsford
- Oracle
- DevOps
- Maintenance
5d
Graduate Software Engineer
BAE Systems —Warton
- £34,000 a year
- Master's degree
- Bachelor's degree
Project & Operations Support - Knutsford
Construo —Knutsford
- £35,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Graduate Support Engineer
BAE Systems —Warton
- £34,000 a year
- Master's degree
- Bachelor's degree
Product Test and Technical Document Engineer
EDM Ltd —Manchester
- £37,000 - £40,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Travel
- Work from home
- Life insurance
Quick apply
8d
Technical Coordinator – Environmental Services - Trafford Centre
Savills Management Resources —Manchester
- £33,486 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
11d

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1st Line Support IT Engineer

Evolve BG Ltd -
Wigan

Quick apply

Job details

£26,299 a year
11 days ago

Qualifications

Customer service
LAN
ITIL
IT support
IT

Full job description

Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling.

Job Summary

As a 1st Line IT Support Engineer, you will be the first point of contact for IT related queries. You will provide technical support to customers via phone, email and in person. You will diagnose Basic IT Issues, escalate more complex problems and ensure customers receive a high level or service.

The role is based in our Head office in Wigan and you will also be required to work onsite in our customers locations.

The working hours are Monday Friday on a shift bases between the hours of 7am & 6pm.

Key Accountabilities

Provide technical support in line with Service Level Agreements (SLAs).
Troubleshoot and resolve IT issues, escalating when necessary.
Maintain IT hardware, software, and asset management.
Ensure IT services are available during core operational hours.
Identify and suggest permanent solutions for recurring issues.
Monitor and maintain IT systems to improve performance
Maintain accurate records of service tickets, incidents, and resolutions.
Ensure adherence to IT security policies and corporate procedures.
Manage IT documentation and ensure it remains up to date.

About you:

Previous experience in a IT support role and/or experience with IT ticketing systems
General knowledge of service and application delivery, preferably to have successful service level agreement accomplishments.
Understanding and preferable experience of ITIL processes and service delivery software is advantageous.
Good knowledge of IT technologies.
A good analytical mind, able to tackle a problem from different angles and make decisions quickly.
Excellent interpersonal skills.Team Orientated.
Ability to conduct and direct research into IT issues and products as required.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed. Keen attention to detail.
Evidence potential for analytical, evaluative, and problem-solving abilities.
The ability to effectively prioritise and execute tasks in a high-pressure environment is advantageous.
Strong customer service orientation.

Why Evolve?

At Evolve, you'll be joining a dynamic and passionate team that's committed to building something special. We offer a competitive compensation package, a collaborative work environment, and the opportunity to make a real impact on our company's success.

We have created a working environment where you can be yourself and give your all. You will be called on to out-think the competition and work closely with your colleagues to produce innovative ideas and deliver impressive results for our customers. This is your chance to be effective, and impressive performance will take you far.

To find out more information about what its like to work for us and our benefits, visit www.evolvebg.co.uk/careers/

Evolve is an Equal Opportunity Employer

All openings will be filled based on qualifications without regard to race, colour, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.

Quick apply

Refine Your Search

documentation engineer jobs in leigh, gtm

1st Line Support IT Engineer

Document Controller

Cyber Security Engineer

Junior Systems Engineer

3rd Line IT Engineer

IT Support Engineer

Research Assistant

Quality Controller

IT Services Engineer

Platform Administration (Database) Engineer

Graduate CAD Engineer

Trainee Field Engineer - Radio

Operations & Workplace Controller

Service Technician

Application Support Engineer

Graduate Software Engineer

Project & Operations Support - Knutsford

Graduate Support Engineer

Product Test and Technical Document Engineer

Technical Coordinator – Environmental Services - Trafford Centre

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