Service quality manager Work, Jobs in Leiston, Sfk (with Salaries)

Service Quality Manager
Kingsley Careers —Lowestoft
- £55,000 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Service Development and Contracts Manager
Suffolk County Council —Ipswich
- £46,185 a year
- Full-time
- Annual leave
11d
Industrial relations Lead
Sizewell C —Leiston
- £75,000 a year
- Full-time
- Hybrid work
- IT
- Construction
- Communication skills
- Annual leave
6d
Assistant Manager
Chestnut Group —Saxmundham
- Up to £36,000 a year
- Full-time
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
Operations Manager
Kingsley Careers —Lowestoft
- £65,000 a year
- Full-time
- Management
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
5d
Administration Team Lead
Framlingham Medical Practice —Framlingham
- £29,604 - £34,493 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
6d
Commercial Assistant
Sizewell C —Leiston
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Reporting Manager (All Levels)
Amentum —Leiston
- Full-time
- Communication skills
- Employee assistance programme
- Flexible schedule
Quality Manager
Proserv —Great Yarmouth
- Management
- ERP systems
- Microsoft Office
- Annual leave
Quick apply
1d
Project Administrator
Framatome —Sizewell
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Professional Services Manager
M Group —Ipswich
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Annual leave
- Employee assistance programme
Regional Operations Director
Kingsley Careers —Lowestoft
- £85,000 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
5d
Cost Lead
Amentum —Leiston
- Full-time
- Employee assistance programme
- Flexible schedule
Principal Enforcement Officer
East Suffolk Council —Lowestoft
- £54,495 - £58,809 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- IT
- Employee discount
5d
HR Projects Manager
Sizewell C —Felixstowe
- £72,000 - £80,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Travel
- Annual leave
- Employee discount
2d
Office Manager
Sir Bobby Robson School —Ipswich
- £28,505 - £36,362 a year
- Full-time
- School
9d
VacancyTitle: Resource Planning Lead
Northumbrian Water/Essex & Suffolk Water —Lowestoft
- £40,120 - £47,200 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Leadership
- Annual leave
- Employee assistance programme
5d
Independent Living Manager
Saffron Housing Trust —Norwich
- £43,470 a year
- Full-time
- Microsoft Office
- Travel
- Contracts
4d
Senior Project Manager - Construction
Mace —Leiston
- Full-time
- Hybrid work
- Microsoft Outlook
- Project management
Office Manager
Unity Schools Partnership —Ipswich
- £28,505 - £31,799 a year
- Full-time
- School
13d

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Service Quality Manager

Kingsley Careers -
Lowestoft

Apply Now

Job details

Permanent | Full-time
£55,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Driving Licence
Leadership
Communication skills

Full job description

About the company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About the role

As a Service Quality Manager, you will ensure the delivery and ongoing maintenance of high-quality care service across a range of service types, including elderly care, homecare, and specialist services. The role will be based predominantly across Norfolk and Suffolk, although travel to other locations may be required from time to time.

You will collaborate with managers and operations teams to drive a culture of excellence, continuous improvement, and client satisfaction. The role involves monitoring, assessing, and improving service quality standards in line with regulatory requirements and organisational policies, while providing support, guidance, and challenge to teams to maintain compliance and deliver consistently high-quality care.

Reports to: Co-Chief Operations Officer/Director of Service Quality

Skills and attributes

Proven experience in a similar quality or compliance role within homecare or healthcare.
Strong knowledge of CQC homecare regulations and standards.
Excellent leadership, communication, and stakeholder engagement skills.
Strong problem-solving and decision-making abilities.
Attention to detail with the ability to prioritise multiple tasks effectively.
A genuine commitment to person-centred care and continuous quality improvement.
A full UK driving licence.

What will you gain?

You will join a supportive and dedicated team that values putting people first. We believe staff wellbeing directly impacts the quality of care our clients receive. There are ample opportunities for learning and development, supported by clear processes and guidance every step of the way.

Kingsley Healthcare HQ, Lowestoft, Suffolk
Pay:: £55,000 per year
Type: Permanent
Shift: Salaried
Excellent PRP
Monthly Car Allowance

Benefits

Comprehensive induction and training programme.
Opportunities for career development and progression.
Employee Assistance Programme
Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
We’ll pay for your full DBS disclosure
Excellent performance related bonus
Monthly Car Allowance
25 days annual leave plus bank holidays entitlement
Company Pension Scheme
Employee Wellness Health Assured Benefit Program
Employee Benefits & Discount Scheme

Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.

Apply Now

Refine Your Search

service quality manager jobs in leiston, sfk

Service Quality Manager

Service Development and Contracts Manager

Industrial relations Lead

Assistant Manager

Operations Manager

Administration Team Lead

Commercial Assistant

Reporting Manager (All Levels)

Quality Manager

Project Administrator

Professional Services Manager

Regional Operations Director

Cost Lead

Principal Enforcement Officer

HR Projects Manager

Office Manager

VacancyTitle: Resource Planning Lead

Independent Living Manager

Senior Project Manager - Construction

Office Manager

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