It support/compliance Work, Jobs in Lenwade, Nfk (with Salaries)

1st Line IT Support Engineer
Cascade Ltd —Norwich
- £27,040 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Free parking
Quick apply
5d
Weighbridge Administrator
EMR Group —Lenwade
- Full-time
- IT
- Annual leave
Quick apply
2d
IT Manager
Pikl Insurance —Norwich
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- Computer networking
- IT
- Leadership
- Annual leave
- Employee discount
Quick apply
1d
Weighbridge Administrator
EMR UK —Norwich
- IT
- Annual leave
2d
Private Sector Housing and HMO Enforcement Officer - Career Grade
Norwich City Council —Norwich
- £29,540 - £42,839 a year
- Hybrid work
- Microsoft Outlook
- Customer service
- English
- Annual leave
5d
Service Manager
Williams Lea —Norwich
- £65,000 a year
- Full-time
- Hybrid work
- Referral programme
Compliance Administration Assistant
Spire Solicitors —Norwich
- Hybrid work
- Organisational skills
- IT
- Time management
- Annual leave
Quick apply
Office Administrator
HCR —Norwich
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Gym membership
Learning Technology Developer
KLM UK Engineering —Norwich
- Up to £40,000 a year
- Full-time
- Microsoft Powerpoint
- Communication skills
- Free parking
- Sick pay
Quick apply
22h
Quality Assurance Analyst
JAA-Jones Lang LaSalle Limited —Norwich
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
Purchase Ledger Manager
The AF Group Ltd. —Norwich
- Up to £40,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
7d
Process Leader - LAS
Lotus UK Manufacturing —Norwich
- Engineering
- ERP systems
- Microsoft Office
2h
Senior Planner
Bromford Flagship Livewest —Dereham
- £38,352.53 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Maths
7d
Parish Clerk and Responsible Financial Officer
Scarning Parish Council —Dereham
- £12,098.43 - £12,776.19 a year
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Project management
- Flexitime
- Work from home
Quick apply
21h
Location Manager
Anchor —Norwich
- £29,870 a year
- 8 hour shift
- Remote
- Organisational skills
- Employee discount
2h
Field Service Engineer
Servibox LTD —Norwich
- £30,000 - £36,000 a year
- Full-time
- IT
- Communication skills
- Annual leave
Quick apply
Restore Nature Project Manager
National Trust —Norwich
- £21,973 a year
- Hybrid work
- Project management
- Communication skills
- Negotiation
- Free parking
- Employee assistance programme
3d
Coordinator
Dalcour Maclaren —Thetford
- Military
- Microsoft Office
- IT
- Free parking
- Annual leave
Quick apply
3h
Area Ranger
National Trust —Norwich
- £28,993 a year
- Full-time
- Leadership
- Free parking
- Employee assistance programme
10d
Bus Station Assistant
Transport Made Simple —Norwich
- Up to £27,800 a year
- Weekend availability
- Sales
- Customer service
- First Aid Certification
Quick apply
23h

I want to receive the latest job alerts for it support/compliance in lenwade, nfk

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1st Line IT Support Engineer

Cascade Ltd -
Norwich

Quick apply

Job details

Permanent | Full-time
£27,040 a year
5 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Google Docs
Driving Licence
Customer service
IT support
Organisational skills
CompTIA A+
Help desk

Full job description

Location: Kirkham House, 5 Whiffler Rd, Norwich NR3 2AG

Salary: £27,040

Contract: Full-time, Permanent (40 hours/week)

Reports to: Technical Director

About the Role

Cascade is seeking a First Line IT Support Engineer to act as the first point of contact for all IT support across the organisation. This hands-on role is ideal for someone early in their IT career who is open-minded, able to think on their feet, and keen to improve existing processes.

Because we operate in the care and education sectors, your work will directly enable frontline staff to deliver safe, high-quality care. We are looking for a problem-solver who can resolve day-to-day technical issues quickly, patiently, and with a friendly manner.

Key Responsibilities

Triage & Support: Act as the first point of contact for IT issues (phone, email, ticketing system), logging and triaging requests, and escalating to 2nd/3rd line support when necessary.
Device Management: Order, set up, configure, and deploy end-user hardware including laptops, desktops, mobiles, tablets, and printers.
User Administration: Manage user accounts for new starters, leavers, and role changes across Google Workspace and core line-of-business applications (including password resets and access requests).
Technical Troubleshooting: Provide first-line support for hardware, software, Wi-Fi/network connectivity, and Google Workspace (Gmail, Drive, Docs, etc.).
Asset & Documentation: Maintain accurate IT asset records/inventories and contribute to internal knowledge-base documentation.
User Care: Support staff with varying levels of technical confidence, explaining solutions clearly and without jargon.
Compliance: Adhere strictly to data protection, confidentiality, and information security policies, recognising the sensitive nature of data in a care setting.

Person Specification Essential

Excellent customer service skills patient, approachable, and able to communicate clearly with non-technical colleagues.
Strong organisational skills with the ability to prioritise a varied workload.
Some experience in an IT support/helpdesk role, OR a strong demonstrable interest in IT (supported by certifications, personal projects, or relevant study).
A genuine passion for technology and a willingness to learn and develop.
A valid Driver’s Licence (required for travel between our Hull homes and schools).
An understanding of confidentiality and data protection principles.

Desirable

Experience working within health, social care, education, or another regulated environment.
Familiarity with care management software or electronic care planning systems.
Exposure to the Google Workspace Admin console (Google Cloud Identity).
Basic understanding of networking concepts (Wi-Fi, basic troubleshooting).
Relevant certifications (e.g., CompTIA A+, Google Workspace Administrator, or awareness of ITIL principles).

Safeguarding and Compliance

Cascade is committed to safeguarding the vulnerable people and children we support. This role is subject to an enhanced DBS check. The successful candidate will handle sensitive personal data and must strictly adhere to UK GDPR and Cascade’s information governance policies.

Closing date 17/07/2026

Interviews W/C 27/07/2027

Start Date 01/09/2026

Link to application form - https://apply.cdcrs.app/apply?step=position

Pay: £27,040.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

it support/compliance jobs in lenwade, nfk

1st Line IT Support Engineer

Weighbridge Administrator

IT Manager

Weighbridge Administrator

Private Sector Housing and HMO Enforcement Officer - Career Grade

Service Manager

Compliance Administration Assistant

Office Administrator

Learning Technology Developer

Quality Assurance Analyst

Purchase Ledger Manager

Process Leader - LAS

Senior Planner

Parish Clerk and Responsible Financial Officer

Location Manager

Field Service Engineer

Restore Nature Project Manager

Coordinator

Area Ranger

Bus Station Assistant

I want to receive the latest job alerts for it support/compliance in lenwade, nfk

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