Agent Work, Jobs in Letchworth, Hrt (with Salaries)

Contact Centre Agent
The Professional Fundraiser —Hitchin
- £13.45 an hour
- Overtime
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Estate Agent. Lister, valuer, Negotiator
Satchells Estate Agents —Baldock
- £35,000 - £50,000 a year
- Sales
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
18h
Estate Agent
The Property Experts —Stevenage
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
DVLA Enforcement Officer
Penham Excel Limited —Dunstable
- From £25,300 a year
- Full-time
- Hybrid work
- Writing skills
- Driving
- IT
Quick apply
Ground Handling Agent
ABM UK —Stansted
- £27,922 a year
- Weekend availability
- Free parking
Quick apply
Letting Agent
The Letting Experts —Cambridge
- £70,000 - £100,000 a year
- Remote
Quick apply
Reservations Agent
The Grove Hotel —Watford
- £29,537 a year
- Weekend availability
- Hospitality
- Hotel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
7d
Flight Coordinator
Executive Services (Gatwick) Ltd —Stansted Airport
- From £15 an hour
- Part-time
- Customer service
- Analysis skills
- Driving
Quick apply
Contact Centre Agent
UCFS Europe Company —Biggleswade
- Customer service
- English
- Microsoft Office
Quick apply
Customer Service Agent (CSA)
ABM —Stansted Airport
- £27,922 a year
- Weekend availability
Call Centre Agent - Fundraising
DTV Optimise Ltd —Bedford
- From £26,520 a year
- 8 hour shift
- Customer service
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Accounts Analyst
AutoProtect Group —Harlow
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Store discount
Quick apply
Case Assessor
Brown & Brown Europe —Borehamwood
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Free parking
- Employee stock purchase plan
Quick apply
1d
Customer Service Agent - Cambridge
SIXT —Cambridge
- From £14,100 a year
- Part-time
- Driving
- Communication skills
- Paid training
- Annual leave
Quick apply
Agent
Ringway —Stevenage
- Monday to Friday
- Civil engineering
- Maintenance
- Leadership
Property Manager
Neil Douglas Block Management —Leighton Buzzard
- £30,000 - £42,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Driving
Quick apply
3d
Site Agent
Chiltern Academy —Luton
- £30,024 - £32,597 a year
- School
- Employee assistance programme
- Referral programme
Senior Technical Writer
Eckoh —Hemel Hempstead
- From £60,000 a year
- Full-time
- Hybrid work
- English
- Driving
- APIs
- Free parking
- Life insurance
Quick apply
Property Administrator
Nova Estate Agents —Luton
- £12.71 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Welwyn
- £3,800 a month
- Full-time
- Sales
Quick apply

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Contact Centre Agent

The Professional Fundraiser -
Hitchin

Quick apply

Job details

Permanent | Part-time
£13.45 an hour

Benefits

Health & wellbeing programme
Company events
Employee assistance programme
On-site parking

Full job description

Contact Centre Agent (12 hours per week)

Job Description

Join a team that shares the same mission!

You have probably never heard of a Fundraising Agency, most people haven’t. It’s true we are a unique business, but a business with support at its core whether that be with our charity clients or with our amazing team members.

Recognised in the Sunday Times Top 100 best places to work, we believe that achieving brilliant results starts with an exceptional culture and here at The Professional Fundraiser, or TPF to our friends, we are looking for a passionate and enthusiastic individual to join our warm and friendly welcome calling team. This role is all about personality, conversation and making every one of our fantastic charity supporters feel special.

The basics of the role?

You’ll be speaking with members of the public who have agreed to make a regular donation to our Charity Partners. We are proud to be working alongside The Royal British Legion, Alzheimer's Society, Prostate Cancer UK, Cats Protection and our Scottish based partner Erskine.

Our face to face fundraisers have done the first step, they have spoken to the donors and signed them up to support the charities on a regular monthly basis. Your role will be checking that information is correct, getting some feedback on our fundraiser and most importantly saying thank you for the support.

This is not a cold calling role, all our donors are expecting your call and there is no upselling involved. This is purely a thank you and welcome call. It’s important to us that you are sympathetic to the cause of our Charity Partners and are able to be empathetic on the call. Some of our donors have powerful stories that they like to share, listening and making them feel valued is really important to us and the charity.

What are the hours and can they work for me?

Our data shows that donors are most responsive to welcome calls during the afternoons, evenings, and on Saturdays. To reflect this, the role offers a contracted 12 hours per week, working the following pattern;

Wednesday 3.30 -7.30

Thursday 3.30 -7.30

Saturday 11.00 - 3.00

Overtime may occasionally be available.

What exactly will I be doing?

Phone new supporters to thank them for their donation and generosity.
Provide a first-class customer experience to new supporters, engaging on every call in a polite and professional manner - this is the most important part, our supporters mean a lot to us!
Make sure they are happy to continue, and offer support if needed.
Provide information and guidance (don’t worry, you will have all this at your fingertips)
Ensure the security and confidentiality of donations and data, complying with General Data Protection Regulation - we pride ourselves on keeping our supporter data safe and secure, you will be an integral part of this process
Provide feedback on your conversation, flagging anything you are unsure about to a senior member of the team and sharing all the positives comments our fundraisers get

Is this role for me?

You will need to comfortable with using the telephone, not everyone is and this is a fundamental element of the role
Friendly, with a good sense of humour and a polite, professional manner.
A great communicator (there’s that telephone again!)
Self motivated, but happy to take direction
You will need to be a good listener, taking the time to ensure our supporter feels valued

What are the benefits of being a TPF team member?

Our office location is stunning, based on a farm where we have cows and sheep as neighbours! We do work out of a beautifully converted barn though, we let the animals have the fields!
£13.45 per hour
22 days holiday (not including bank holidays) (Pro rata - so part time would be less) increasing on length of service
A paid day off for your birthday!
A comprehensive Employee Assistance Programme (EAP)
We even have a shower, if you ever fancied cycling or running to work!

Contract Terms

This is a permanent role, and is office based. There is a 12 week probationary period with staggered check in’s to make sure you are fully supported.

Need some flexibility on hours? Let us know what you need and we can consider it.

The interview process for this role is a one step stage, if you are shortlisted we will invite you to the office, you can see what the job involves and spend some time with the team and then we can have a chat, you can ask any questions you may have and we can get to know you a bit better.

Equal opportunities:

At The Professional Fundraiser, we know that our diversity makes us stronger, and we’re committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We want your authenticity to be lived within TPF so if you’ve got the personality, drive, experience, and passion to fit into our team, that’s all we care about, and we’re proud that every individual in our business is valued and cherished equally.

To apply for this role and to find out more about us, please visit our , or you can drop our People & Engagement team an email you can also give us a call on 01462 458899 or text/call Rebecca on 07561 702383

Pay: £13.45 per hour

Benefits:

Company events
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

agent jobs in letchworth, hrt

Contact Centre Agent

Estate Agent. Lister, valuer, Negotiator

Estate Agent

DVLA Enforcement Officer

Ground Handling Agent

Letting Agent

Reservations Agent

Flight Coordinator

Contact Centre Agent

Customer Service Agent (CSA)

Call Centre Agent - Fundraising

Accounts Analyst

Case Assessor

Customer Service Agent - Cambridge

Agent

Property Manager

Site Agent

Senior Technical Writer

Property Administrator

JUNIOR SALES ADVISOR

I want to receive the latest job alerts for agent in letchworth, hrt

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