Care co ordinator Work, Jobs in Lichfield, Sts (with Salaries)

Customer Care Co-ordinator
M&J Evans construction —Tamworth
- £25,500 - £31,000 a year
- Full-time
- English
- Data entry
- In-person
- Employee discount
Quick apply
1d
One Wolves Employment Co-ordinator
City of Wolverhampton Council —Wolverhampton
- £36,363 - £40,777 a year
- Full-time
- Hybrid work
7d
Warehouse Operative
Epwin Group PLC —Tamworth
- Full-time
- Continuous improvement
- Quality control
Quick apply
Care Co-Ordinator - Hinckley
Universal Care Services —Hinckley
- £25,884 a year
- Temporary
- Management
- Budgeting
- Care plans
- Annual leave
- Employee discount
Quick apply
8d
Care Co-ordinator
C & S Care Services Limited —Wolverhampton
- £24,000 - £26,000 a year
- Weekend availability
- Business development
- In-person
- Care plans
- Annual leave
Quick apply
Service Coordinator - Supported Living
Care at Home —Stafford
- £28,000 - £30,000 a year
- Full-time
- Organisational skills
- In-person
- Care plans
Quick apply
10d
Activities Co-ordinator
Far Fillimore Care Home —Littleover
- £13 - £14 an hour
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
Quick apply
MDT Co-ordinator
University Hospitals of Derby and Burton NHS Foundation Trust —Derby
- £28,392 - £31,157 a year
- Part-time
- Administrative experience
- Data entry
- Typing
- Employee assistance programme
1d
Care Co-ordinator
Voyage Care —Marston Green
- £29,776.50 a year
- Management
- Computer literacy
- Microsoft Office
- Employee discount
Private Patient Co-ordinator
Spire Healthcare —Birmingham
- Full-time
- CRM software
- Sales
- Communication skills
- Free parking
- Annual leave
Young Persons Advisor - Housing Champion
City of Wolverhampton Council —Wolverhampton
- £36,363 - £40,777 a year
- Full-time
- Hybrid work
13d
Patient Records and Digitisation Services Co-ordinator
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
8d
Activity Co-ordinator
The Heathers Nursing Home —Cannock
- £12.71 an hour
- Part-time
- Nursing home
- In-person
Quick apply
Patient Flow Co-ordinator
The Royal Wolverhampton NHS Trust —Wolverhampton
- £28,392 - £31,157 a year
- Weekend availability
- Administrative experience
7d
Transport Co-ordinator
EMR Group —Wednesbury
- Full-time
- Annual leave
Quick apply
Research Audit & Assurance Co-ordinator
Midlands Partnership University NHS Foundation Trust —Stafford
- £39,959 - £48,117 a year
- Part-time
- Free parking
- Annual leave
2d
CYP Co-Ordinator – Coventry
Midland Mencap —Coventry
- £32,160 a year
- Weekend availability
- Remote
- Computer literacy
- Experience working with children
- Team management
Activities Co-ordinator
A&E CARE LIMITED —Stourbridge
- £13 an hour
- Part-time
- Computer literacy
- In-person
Quick apply
6h
Domiciliary Care Worker - Female
New Age Care —Stafford
- Part-time
- Medication administration
- No experience needed
- Care plans
- Employee assistance programme
- Referral programme
Quick apply
Certificate Co-ordinator
ISS Facility Services —Birmingham
- Microsoft Word
- Microsoft Outlook
- Quality control
Quick apply

I want to receive the latest job alerts for care co ordinator in lichfield, sts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

care co ordinator jobs near lichfield, sts

Customer Care Co-ordinator

M&J Evans construction -
Tamworth

Quick apply

Job details

Permanent | Full-time
£25,500 - £31,000 a year
1 day ago

Benefits

Company pension
Employee discount
On-site parking

Qualifications

Customer service call handling
Report writing
Inbound customer enquiry call handling
Report generation
Client engagement
English
Microsoft Office Suite
Construction progress reporting
Purchase order creation
Appointment booking and call handling
Data entry
Customer support
Customer interaction
Communication skills
Project progress tracking
Progress tracking

Full job description

Job Overview

We are seeking a dynamic and enthusiastic Customer Care Co-ordinator to join our vibrant team! In this role, you will be the frontline ambassador, ensuring their inquiries are handled efficiently and professionally. Your energetic approach will help foster positive relationships, resolve issues promptly, and contribute to an exceptional customer experience. If you thrive in a fast-paced environment and enjoy making a difference through excellent communication, this is the perfect opportunity for you to shine!

Duties

· Customer and client communication: Manage incoming customer and client enquiries by email and telephone in a professional and timely manner.

· Defect management: Log all defects accurately on the database and ensure records and associated files are kept up to date.

· Allocate defects to the relevant Contracts Manager for review and action.

· Appointments and coordination: Arrange appointments with residents and issue calendar invitations to the relevant team members.

· Progress updates: Liaise with the construction team to monitor progress of works and provide clear updates to clients.

· Chargeable works and quotes: Where works are chargeable, request the relevant quotation, issue it to the client and update the system records accordingly.

· SLA management: Work with the Customer Care Manager and Contracts Managers to ensure works are progressed and completed within agreed SLAs.

· Reporting: Produce weekly reports for Contracts Managers, including client updates and updates to client portals where required.

· Escalation: Escalate complex or difficult issues to the Head of Customer Care for guidance and support.

· General administration: Carry out appropriate ad hoc duties as required, including raising purchase orders on the internal system and preparing ad hoc letters for Contracts Managers.

· Follow up with clients where further information is required to progress outstanding matters.

· Follow up with Quantity Surveyors for any required quotations.

· Maintain regular contact with Contracts Managers to ensure works outside SLA are being progressed and monitored.

Requirements

Confident user of Microsoft Office, including Excel, with the ability to maintain accurate records and use internal systems effectively.

· Previous experience in a customer service or customer care role, ideally within the building, construction or housing sector; however, sector-specific experience is desirable rather than essential.

· Able to work flexibly, use initiative and manage competing priorities effectively to meet deadlines.

· Highly organised, with the ability to plan and manage workload effectively to meet deadlines.

· Committed, reliable and willing to take ownership of agreed responsibilities.

· Excellent communication and relationship-building skills, with the ability to work effectively with Customer Care colleagues and wider business teams.

· Able to work autonomously and flexibly, responding positively to changing business needs.

· Calm and resilient when working under pressure or managing competing demands.

· Conscientious, professional and analytical, with a proactive approach to prioritising work and delivering tasks on time.

· Takes ownership of personal development and seeks appropriate support from the Customer Care Manager to address development needs.

Pay: £25,500.00-£31,000.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

care co ordinator jobs in lichfield, sts

Customer Care Co-ordinator

One Wolves Employment Co-ordinator

Warehouse Operative

Care Co-Ordinator - Hinckley

Care Co-ordinator

Service Coordinator - Supported Living

Activities Co-ordinator

MDT Co-ordinator

Care Co-ordinator

Private Patient Co-ordinator

Young Persons Advisor - Housing Champion

Patient Records and Digitisation Services Co-ordinator

Activity Co-ordinator

Patient Flow Co-ordinator

Transport Co-ordinator

Research Audit & Assurance Co-ordinator

CYP Co-Ordinator – Coventry

Activities Co-ordinator

Domiciliary Care Worker - Female

Certificate Co-ordinator

I want to receive the latest job alerts for care co ordinator in lichfield, sts

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected