User support analyst level 2 Work, Jobs in Lindley, Nl (with Salaries)

IT Support Analyst
Leetwolf Digital Technology and Commerce —Manchester
- £2,400 - £2,900 a month
- Full-time
- Microsoft Outlook
- SharePoint
- In-person
- Free parking
- Sick pay
Quick apply
2d
Service Analyst
TPP —Leeds
- £45,000 a year
- No experience needed
Senior Reporting and Insights Analyst
Clear Business —Sale
- Up to £57,000 a year
- Full-time
- Hybrid work
- Agile
- Communication skills
- Free parking
- Annual leave
Quick apply
IT End User Support Analyst - Level 2
Certara —Sheffield
- Full-time
- Remote
- Writing skills
- Maintenance
- Analysis skills
6d
SAP IT Business Analyst
Yorkshire Water —Bradford
- £48,000 - £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Annual leave
- Flexible schedule
14d
Salesforce Administrator
Christians Against Poverty —Bradford
- £36,470.03 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Communication skills
- Flexitime
- Employee discount
Business Analyst - Data
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Analysis skills
- Agile
- Employee discount
Service Delivery Analyst
Lookers —Leeds
- £32,500 - £37,500 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
Quick apply
7d
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- CRM software
- Customer service
- Team management
- Flexible schedule
IT Lead Business Analyst
Yorkshire Water —Bradford
- Up to £70,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave
- Flexible schedule
Business Analyst/Case Manager Developer
Brabners —Manchester
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Life insurance
Senior Data Analyst
On the Beach —Manchester
- Full-time
- Hybrid work
- Mentoring
- Annual leave
- Work from home
Technical Product Analyst
AND Digital —Leeds
- Full-time
- Hybrid work
- Agile
- Communication skills
Quick apply
Senior Business Analyst
CDL Software —Manchester
- £60,000 - £68,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Mentoring
- Agile
- Free parking
- Referral programme
Quick apply
SIAM Catalogue Analyst
Capgemini Sogeti —Manchester
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
13d
SIAM Continual Service Improvement (CSI) Analyst
Capgemini Sogeti —Manchester
- Hybrid work
- Continuous improvement
- Communication skills
12d
SIAM Service Request Analyst
Capgemini Sogeti —Manchester
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
12d
Lead Business Analyst - Data
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Team management
- Agile
- AI
- Employee discount
Senior Consultant - Business Analyst
PACT Solutions —Manchester
- £55,000 - £70,000 a year
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Mentoring
Quick apply
4d
SIAM Availability Analyst
Capgemini Sogeti —Manchester
- Hybrid work
- Continuous improvement
- Communication skills
12d

I want to receive the latest job alerts for user support analyst level 2 in lindley, nl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

user support analyst level 2 jobs near lindley, nl

IT Support Analyst

Leetwolf Digital Technology and Commerce
Manchester

Quick apply

Job details

Permanent | Full-time
£2,400 - £2,900 a month
2 days ago

Benefits

Free parking
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Microsoft Outlook
Incident management
Incident queue management
User account provisioning
Ticket management
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
SharePoint
Technical writing
Customer support
IT incident logging
Application support
Root cause analysis
Incident log maintenance
Communication skills

Full job description

About the Role

Manchester is home to a wide range of digital businesses and growing organisations and at Leetwolf Digital Technology and Commerce we help teams stay productive through reliable technology support and well managed business systems.

We are looking for an IT Support Analyst who can provide practical day to day technical assistance resolve user issues and help maintain a dependable IT environment.

You will work closely with colleagues across operations ecommerce customer service and internal systems to investigate support requests keep users informed and make sure common technical problems are resolved efficiently.

Why Work With Us

The Environment: You will work from our Manchester location in a collaborative support environment where problem solving communication and reliable service are highly valued.

Technical Exposure: You will support workplace technology including laptops desktops business applications Microsoft 365 user accounts and network connectivity.

User Impact: Your work will directly help colleagues stay productive by resolving issues quickly and providing clear technical guidance.

Growth: We support continued development in IT support systems administration cloud services endpoint management and service operations.

Key Responsibilities

Technical Support: Provide first and second line support for hardware software account access network and business application issues.

Incident Management: Record prioritise investigate and resolve support requests in line with agreed service expectations.

User Support: Help colleagues troubleshoot common technical problems and explain solutions in clear straightforward language.

Device Support: Assist with the setup configuration maintenance and troubleshooting of laptops desktops monitors printers and other workplace equipment.

Microsoft 365 Support: Support routine issues involving Outlook Teams OneDrive SharePoint and Microsoft 365 user accounts.

Access Management: Assist with password resets account setup permissions and standard user access requests.

Ticket Management: Maintain accurate service records progress notes and resolution details within the support system.

Technical Documentation: Help maintain troubleshooting guides setup instructions and internal knowledge base information.

What We Are Looking For

Experience: At least 2 years of experience in IT support service desk desktop support or a closely related technical role.

Technical Knowledge: Good understanding of Windows systems Microsoft 365 common hardware networking fundamentals and business applications.

Problem Solving: Able to investigate technical issues methodically identify likely causes and apply practical solutions.

Customer Service: Professional patient and comfortable supporting users with different levels of technical knowledge.

Communication: Clear written and verbal communication skills with the ability to explain technical steps without unnecessary jargon.

Organisation: Able to manage multiple support requests prioritise urgent issues and maintain accurate records throughout the working day.

Tools: Experience with ticketing systems remote support tools endpoint management or IT service management platforms is preferred.

Mindset: You are dependable patient and solution focused. You take ownership of support requests communicate clearly with users and stay organised while helping maintain a reliable day to day technology environment.

Pay: £2,400.00-£2,900.00 per month

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

user support analyst level 2 jobs in lindley, nl

IT Support Analyst

Service Analyst

Senior Reporting and Insights Analyst

IT End User Support Analyst - Level 2

SAP IT Business Analyst

Salesforce Administrator

Business Analyst - Data

Service Delivery Analyst

Helpdesk Team Leader

IT Lead Business Analyst

Business Analyst/Case Manager Developer

Senior Data Analyst

Technical Product Analyst

Senior Business Analyst

SIAM Catalogue Analyst

SIAM Continual Service Improvement (CSI) Analyst

SIAM Service Request Analyst

Lead Business Analyst - Data

Senior Consultant - Business Analyst

SIAM Availability Analyst

I want to receive the latest job alerts for user support analyst level 2 in lindley, nl

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected