Service desk support Work, Jobs in Linwood, Rfw (with Salaries)

1st Line Support Analyst (Service Desk)
West Dunbartonshire Council —Dumbarton
- £31,625.52 - £33,468.67 a year
- Customer service
- Windows
- Communication skills
- Annual leave
8d
IT Support Technician
Chemring Energetics UK Ltd —Stevenston
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Receptionist (Part-Time) (Permanent) (Meadow Sports Centre)
WD Leisure —Dumbarton
- £25,767.59 - £27,373.50 a year
- Annual leave
7d
Service Desk Analyst
Landmark Information Group —Glasgow
- Customer service
- Travel
- Communication skills
- Free parking
Receptionist/Front of House
The Garage Leisure Complex —Kilmarnock
- From £13 an hour
- Part-time
- Bilingual
- Hospitality
- Administrative experience
- Free parking
- Employee discount
Quick apply
1d
Administrator (Support & Operations)
HCLTech —Glasgow
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
Service Desk Administrator
March —Glasgow
- £0.01 a year
- Windows
- Analysis skills
- Communication skills
Quick apply
10d
Office Administrator
Global Crane Services —Glasgow
- From £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Sick pay
Quick apply
14d
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
Desktop Support Technician
Bill Gosling Outsourcing Limited —Glasgow
- Windows
- Linux
- Paid training
Quick apply
IT Service Desk Analyst - 12 Month FTC
Ashurst LLP —Glasgow
- Full-time
- Customer service
- Microsoft Office
- IT
Receptionist at Surehaven Glasgow
Shaw Healthcare —Glasgow
- £13.65 an hour
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
14d
Front Desk Administrator
Capita —Helensburgh
- £26,000 a year
- Part-time
- Microsoft Office
- Front desk
- Communication skills
Implementation & Support Consultant
The Anywhere Company —Glasgow
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
Quick apply
Part Time Guest Services Host
Portico Corporate Reception Management —Glasgow
- £10,491 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Life insurance
Quick apply
10d
Receptionist
Jones Whyte —Glasgow
- Full-time
- Microsoft Office
- Data entry
- Front desk
- Referral programme
Service Desk Engineer - Glasgow
Accenture —Glasgow
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Facilities Assistant
SSE —Glasgow
- £29,504 - £34,757 a year
- Full-time
- Customer service
- Administrative experience
- Front desk
- Employee discount
Warehouse Operative - Checker FTC
gategroup —Glasgow
- £13.23 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- English
- Free parking
- Annual leave
Quick apply
Assistant Environment Protection Officer
Scottish Environment Protection Agency —Falkirk
- £32,689 - £34,944 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
10d

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1st Line Support Analyst (Service Desk)

West Dunbartonshire Council -
Dumbarton

Apply Now

Job details

Permanent
£31,625.52 - £33,468.67 a year
8 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Windows
Mobile device management
Communication skills

Full job description

Job Description

Are you passionate about technology and delivering excellent customer support?

West Dunbartonshire Council has an exciting opportunity for a motivated 1st Line Support Analyst to join our ICT Service Desk team. As the first point of contact for ICT support, you will play a key role in resolving hardware and software issues and delivering a high-quality service to users across the organisation.

What you’ll do

Provide first-line support via phone, live chat and face-to-face channels
Log, manage, and resolve incidents and service requests in line with SLAs and KPIs
Diagnose and troubleshoot hardware, software, and device issues
Deliver onsite support across Council locations where required
Contribute to maintaining a reliable, secure, and cost-effective ICT service

What we’re looking for

Strong knowledge of Windows operating systems and common office applications
Familiarity with mobile device management (MDM) tools
Excellent problem-solving skills and the ability to work under pressure
Strong communication and customer service skills
A proactive and flexible approach to supporting users

Why join us?

Be part of a collaborative and forward-thinking ICT team
Gain exposure to a wide range of technologies and services across the Council
Opportunities for training, development, and career progression
Competitive salary and benefits, including the Local Government Pension Scheme
Access to our flexible working scheme

Working both remotely and onsite, this role offers variety, challenge, and the opportunity to make a real impact on the delivery of ICT services across West Dunbartonshire.

The Individual

WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits:

Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
Access to employee wellbeing supports including occupational health & counselling if ever you need help and support

Now that you have read the role and what we have to offer, we would love to hear from you. Please use the application to tell us your experience, and why you are the candidate for this role.

For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice:

http://www.west-dunbarton.gov.uk/jobs-and-training/working-for-us/about-us/

More information on the benefits of working within West Dunbartonshire Council, can be found using the following link:

http://www.west-dunbarton.gov.uk/jobs-and-training/working-for-us/benefits-of-working-with-us/

Apply Now

Refine Your Search

service desk support jobs in linwood, rfw

1st Line Support Analyst (Service Desk)

IT Support Technician

Receptionist (Part-Time) (Permanent) (Meadow Sports Centre)

Service Desk Analyst

Receptionist/Front of House

Administrator (Support & Operations)

Service Desk Administrator

Office Administrator

Regional IT Support Specialist

Desktop Support Technician

IT Service Desk Analyst - 12 Month FTC

Receptionist at Surehaven Glasgow

Front Desk Administrator

Implementation & Support Consultant

Part Time Guest Services Host

Receptionist

Service Desk Engineer - Glasgow

Facilities Assistant

Warehouse Operative - Checker FTC

Assistant Environment Protection Officer

I want to receive the latest job alerts for service desk support in linwood, rfw

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