Client services occupations Work, Jobs in Liphook, Ham (with Salaries)

Service Desk Coordinator - Maternity Cover
IPM Facilities Ltd —Bordon
- £26,500 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Customer Trading Advisor
Pen Underwriting —Liphook
- Customer service
- Microsoft Office
- Organisational skills
- Employee stock purchase plan
- Life insurance
5d
Service Delivery Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
- Free parking
- Employee assistance programme
Quick apply
Customer Services Coordinator - Basingstoke
Macmillan —Basingstoke
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Work from home
Quick apply
1d
Client Service Delivery specialist - Group Risk & Healthcare
Aon Corporation —Farnborough
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Presentation skills
- Work from home
Retailer Support Advisor
Castle Trust Bank —Basingstoke
- £26,500 a year
- Full-time
- Customer service
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Support Coordinator
Taylor Wimpey —Hook
- Customer service
- Annual leave
- Employee discount
Customer Service
Aristar Financial Consulting —Guildford
- Customer service
Customer Support Administrator
Cleansing Service Group Limited —Whiteley
- £28,371 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Customer Success Executive
CV Library —Fleet
- £1 - £999,999 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
Quick apply
Customer Success Executive
Person Centred Software Ltd —Guildford
- From £30,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Client Services Administrator
Everywhen, part of the Ardonagh Group —Wokingham
- £25,000 a year
- Microsoft Excel
- Customer service
- Organisational skills
9d
Client Relationship Manager
HardHats —Portsmouth
- £30,000 - £35,000 a year
- Part-time
- Salesforce
- Organisational skills
- Financial services
- Free parking
Quick apply
18h
Customer Success Manager (Life Sciences)
Honeywell —Bracknell
- Full-time
- Remote
- Marketing
- Salesforce
- Bachelor's degree
Customer Service Specialist
CPG LOGISTICS —Fareham
- £25,116 a year
- Monday to Friday
- Customer service
- English
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Quick apply
13h
Customer Service Advisor
Applied Driving —Fareham
- £12.71 an hour
- Part-time
- Computer literacy
- English
- Administrative experience
- Free parking
Quick apply
2d
Customer Development Intern (173495)
Colgate-Palmolive —Surrey
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Customer Support & Enablement Executive
Once For All UK —Basingstoke
- £30,000 - £35,000 a year
- Construction
- Communication skills
- Employee assistance programme
Quick apply
Senior Customer Success Executive
CV Library —Fleet
- £1 - £999,999 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Presentation skills
Quick apply
Customer Success Account Manager
Unily —Godalming
- Full-time
- Hybrid work
- Marketing
- Microsoft Office
- Bachelor's degree
Quick apply

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client services occupations jobs near liphook, ham

Service Desk Coordinator - Maternity Cover

IPM Facilities Ltd
Bordon

Quick apply

Job details

Full-time | Fixed term contract
£26,500 - £30,000 a year
7 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension

Qualifications

Customer service
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

IPM Facilities is a well-established, fast-growing company driven by a dynamic team of property and landscape specialists. We create environments that inspire creativity and teamwork, with a strong commitment to staff development and building lasting client partnerships. As a trusted leader in commercial property and grounds maintenance, we are dedicated to delivering exceptional standards for our clients' business and retail spaces.

Alongside our maintenance contracts, we provide 24/7 support for any issues that arise, supported by a highly responsive service desk team. This team works closely with our operations managers, service partners, and suppliers to ensure exceptional service delivery.

Due to maternity leave, we are looking for an experienced and skilled Service Desk Coordinator to work as part of a team at our Head Office in Bordon for a fixed term of 1 year. As a Service Desk Coordinator, you'll play a crucial role in ensuring the success of our customer operations. Your main responsibilities will include, but are not limited to:

Communicate effectively and build/maintain relationships at all levels with customers.
Prepare and issue predefined reports, which form part of the contract and customer’s requirements both operational and financial.
To liaise with our customers on all aspects of the business; to ensure customer satisfaction and a high quality of service and compliance are always maintained.
Logging calls and emails received from our customers, monitoring through to completion, and updating records using our company CRM.
Build and maintain strong relationships with IPM’s operational management, service partners and suppliers.
Produce quotations/reports for approval by the operations managers.
Organise work and time efficiently, and to work supportively within the team.
Adhere to the service level agreements both for our customers and internally, this will be monitored through key performance indicators.
Adhoc duties across both Property and Landscape divisions.

Role Requirements:

At least 1 year of working within a Customer Service role.
An understanding of the facilities industry.
Showcase excellent customer service.
Able to work in a fast-paced environment.
Work well under pressure.
Excellent communication skills at all levels.
Prioritise workload.
Good organisational skills.
Able to follow structured procedures and processes.
A great team player.
A flexible and adaptable approach.
Resilient and driven.
Strong IT skills including Microsoft Office, helpdesk, and CRM systems.
Excellent telephone manner, with strong communication and interpersonal skills.

What you’ll receive in return:

23 days holiday per annum, plus 8 bank holidays (pro rata, contractual)
4 extra wellness days per year (After Probation)
Bonus Scheme (After probation)
Group Life Assurance Benefit Scheme
Auto Enrolment Pension
Real Living Wage Employer

The successful applicant will be working alongside a team of Service Desk Operatives in a friendly office environment working 9am – 5pm Monday to Friday.

This role is for a fixed 1 year period with the possibility of transition to a permanent position after to be reviewed throughout.

IPM Facilities Ltd is an equal opportunities employer and is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

To ensure we do not create any barriers in our selection process, and to help us implement our equal opportunities policy effectively, if you have a disability or impairment (including autism), please make us aware if you would you like us to provide any reasonable adjustments for the recruitment process. Please note you will need to let us know what adjustments are needed or provide any reports before your interview/assessment

Pay: £26,500.00-£30,000.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in liphook, ham

Service Desk Coordinator - Maternity Cover

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Client Service Delivery specialist - Group Risk & Healthcare

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Customer Development Intern (173495)

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Customer Success Account Manager

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