Operations support m&s Work, Jobs in Lisvane, Crf (with Salaries)

Operations Support M&S
Mitie —Bristol
- £41,881.58 a year
- Full-time
- Remote
- Communication skills
- Time management
8d
Team Member
SSP —Cardiff
- £12.71 an hour
- Part-time
- Employee discount
Quick apply
Weekend Hygiene Controller
English Provender Company —Newport
- £28,000 - £32,000 a year
- Part-time
- Supervising experience
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
2d
Operations - Advanced Team Member
Finsbury Food Group —Mamhilad
- Full-time
- Microsoft Office
- Bakery
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
7h
Cafe Manager
Compass Group —Pontypridd
- £34,000 a year
- Full-time
- Café
- Employee discount
4d
Security Officer
Mitie —Cardiff
- £13.58 an hour
- Full-time
- Communication skills
- Employee discount
Transport Coordinator
Gist Limited —Portbury
- £31,600 a year
- Night shift
- Microsoft Word
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
3d
Warehouse Operative
Gist Limited —Portbury
- £14.67 an hour
- Overtime
- Warehouse experience
- Free parking
- Paid training
7d
Warehousing - Stock Controller
Finsbury Food Group —Mamhilad
- £13.49 an hour
- Full-time
- Bakery
- Employee assistance programme
- Employee discount
Quick apply
Site Engineering Administrator
Gist Limited —Hallen
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Duty Manager
SSP —Rhoose
- £13.75 - £15.25 an hour
- Weekend availability
- Hospitality
- Bar
- IT
- Free parking
- Employee discount
Quick apply
11d
Engineering - Reliability Engineer (Days)
Finsbury Food Group —Mamhilad
- Full-time
- Engineering
- Maintenance
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Class 1 Driver
Gist Limited —Portbury
- £19.08 an hour
- Weekend availability
- Driving
- In-person
- Free parking
- Annual leave
Team Member - Tortilla
SSP —Bristol
- £13.35 - £14.55 an hour
- Weekend availability
- Employee discount
Quick apply
4d
Site Engineer
Gist Limited —Hallen
- Maintenance
- IT
- Welding
14d
Senior Site Engineer
Gist Limited —Hallen
- Maintenance
- Continuous improvement
- In-person
- Annual leave
14d
Team Member - Burger King
SSP —Bristol
- £13.35 - £14.55 an hour
- Weekend availability
- Employee discount
Quick apply
2d

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Operations Support M&S

Mitie -
Bristol

Apply Now

Job details

Permanent | Full-time
£41,881.58 a year
8 days ago

Qualifications

SIA
Communication skills
Time management

Full job description

Operations Support – M&S

45 hours per week – £41,881.58

Reporting to: Senior Security Operations Manager

Location: Primarily home‑based (Laptop and Phone provided)

Requirement: Must hold a valid SIA Front Line Licence

Job Objectives and Responsibilities

Effectively support and assist the Operations Manager in managing the performance of a designated region, ensuring that all contracted and temporary hours are fulfilled by trained officers to the complete satisfaction of stores and clients.

Support Operations Managers with the operational performance of the allocated business in relation to overall targets, ensuring compliance with key SLA's/KPI's.
Maintain and promote the Mitie brand and reputation by delivering an industry‑leading security provision.
Maximise the efficiency of officer deployment using systems and technology to deliver intelligence‑led services based on risk and data analysis.
Contribute to the success of the M&S contract through effective training and continuous colleague coaching.
Support the customer and ensure timely completion of crime‑related reporting and associated tasks.

Main Duties

Scheduling & Operational Support

Ensure all weekly SPO hours are rostered in advance with trained M&S/Mitie colleagues.
Ensure all Store Detective shifts nationally are rostered monthly in line with SOC SD schedules.
Follow agency request processes to maintain coverage and service levels.
Investigate PO discrepancies promptly and ensure correct action is taken.
Maintain SIA licence records and complete application processes when required.
Manage holiday tracker and approve requests in line with company policy.
Support M&S and Mitie WSHS/QHSE initiatives and ensure compliance with policy and legislation.
Assist the Operations Managers in completing QHSE investigations within agreed SLA.
Maintain Assignment Instructions and Risk Assessments for each site in line with Mitie policy.
Assist the Investigation Manager with note‑taking when required.
Report and investigate incidents, identify causes, implement corrective actions, and retain records for audit purposes.
Take active steps to maintain communication, recognise achievement, and support the Mitie community.
Ensure all Mitie obligations relating to Officer Welfare, Health & Safety and Duty of Care are always observed.
Demonstrate and promote Mitie Values: Excel, Challenge, Inspire.
Provide adequate advice and support to ensure officer success, including system knowledge, tools, and policy awareness.
Ensure officers fully understand and comply with Mitie policy, legal requirements, and procedural changes.
Contribute to the development of the Mitie strategy.

General Operations (Additional Duties)

Schedule predetermined GAPs.
Provide cover for Operations Managers during leave, on‑road duties, or task deployment.
Manage AS Lines & PRP.
Generate and amend site cards.
Complete snapshot updates and associated administration.
Support store visits, SSE's, and SPO assessments.
Build and maintain strong relationships with Store Managers.

Recruitment

Manage the recruitment process from advertising vacancies to screening candidates and ensuring timely completion of vetting.
Generate adverts and conduct interview screening.
Oversee MyChecks compliance.
Arrange training shifts for new starters.
Order uniform and ID cards for new starters and reissue when required.

Training

Support the Operations Manager with delivery of Mitie retail awareness, induction, and security training.
Manage the SIA training schedule.
Process SIA licence applications.
Complete ACTR submissions.

Absence Management

Cover blowouts and ensure store communication for lateness or blowouts.
Maintain the absence tracker and advise the Operations Manager on ER triggers.
Conduct Return‑to‑Work meetings.

Incident Management

Support Operations Managers with welfare calls.
Escalate matters to SOM & AM where intervention is required.
Resource, allocate, and brief Assets following incidents.
Communicate with extra‑cover stores and arrange additional support.

Technology

Arrange new technology for stores.
Manage bodycam damage/loss reporting and follow‑ups.
Support SPOs with Teams and Auror access.

Person Specification

Essential

Excellent organisational and time‑management skills.
Confident and professional approach and appearance.
Strong customer service and client‑focused attitude with the ability to build effective relationships.
Exceptional verbal and written communication skills.
Ability to work independently and as part of a team.
Resilient, tenacious, and proactive with a “can‑do” attitude.
Flexible and adaptable.
Literate, numerate, and competent IT user (medium level).

Health & Safety Responsibilities

Follow Group and Company policies and procedures at all times.
Report any deficiencies in systems or equipment that may impact service delivery, health & safety, or the environment.
Use all work equipment and PPE correctly and in accordance with training.
Report issues or training needs to your Line Manager or via divisional incident reporting systems.

Apply Now

Refine Your Search

operations support m&s jobs in lisvane, crf

Operations Support M&S

Team Member

Weekend Hygiene Controller

Operations - Advanced Team Member

Cafe Manager

Security Officer

Transport Coordinator

Warehouse Operative

Warehousing - Stock Controller

Site Engineering Administrator

Duty Manager

Engineering - Reliability Engineer (Days)

Class 1 Driver

Team Member - Tortilla

Site Engineer

Senior Site Engineer

Team Member - Burger King

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