Senior customer service representative Work, Jobs in Lisvane, Crf (with Salaries)

Senior Executive, Customer Success
AirAsia —Newport
- Full-time
- Customer service
- Bachelor's degree
Senior Research Officer; Justice Policy
Welsh Parliament —Cardiff
- £49,026 - £58,756 a year
- Full-time
- Data analysis skills
- Analysis skills
- Presentation skills
8d
Senior Capture Manager
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- Sales
- Travel
- Free parking
- Employee assistance programme
Strategic Growth Manager - Wales
Department for Business and Trade —Cardiff
- £42,391 - £46,465 a year
- Part-time
- Presentation skills
- Communication skills
Operational Support Officer
HM Courts & Tribunal Service —Cardiff
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
14d
Human Resources Business Partner
Network Rail —Cardiff
- £43,588 - £51,719 a year
- Full-time
- Hybrid work
- Management
- Project management
- Human resources
- Employee discount
7d
Site Agent/Senior Site Agent
AmcoGiffen —Pontyclun
- £55,000 - £68,000 a year
- Full-time
- Civil engineering
- Engineering
- Maintenance
- Annual leave
- Life insurance
Quick apply
4d
Quantity Surveyor/Senior Quantity Surveyor
AmcoGiffen —Pontyclun
- £40,000 - £70,000 a year
- Full-time
- No degree
- Mentoring
- Contracts
- Annual leave
Quick apply
12d
Assistant Operations Manager
Network Plus —Bristol
- £40,000 - £48,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Business development
Quick apply
Technical Sales
GAP Group —Avonmouth
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
School Support Officer Level 3 - Alway Primary School
Newport City Council —Newport
- £20,000 - £31,022 a year
- Part-time
- Microsoft Office
- School
8d
Executive, Sales
AirAsia —Newport
- Full-time
Principal System Design Engineer
General Dynamics Mission Systems - United Kingdom —Blackwood
- £59,200 - £80,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Senior Security Engineer
Bridewell —Cardiff
- Full-time
- Hybrid work
- Azure
- DevOps
- Travel
Quick apply
Chef - Must be flexible
BaxterStorey UK —Cwmbran
- £15 - £18 an hour
- Part-time
- Hospitality
- Cooking
- Restaurant
- Paid training
- Annual leave
Quick apply
7d
Senior Vehicle Technician/Mechanic
TrustFord —Bristol
- Maintenance
- Hotel
- Annual leave
- Employee discount
Quick apply

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Senior Cleaning Operations Manager
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Meet regularly with clients and customers to review performance, resolve issues, and maintain strong working relationships.
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Senior Executive, Customer Success

AirAsia -
Newport

Apply Now

Job details

Full-time

Qualifications

Customer service
Bachelor's degree
Account management

Full job description

Job Description

About Us

We've got modern day solutions for all your modern day delivery woes.

In a world that's constantly on the move, we know how important it is to keep things moving. We're on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we've made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia's network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality.

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:
Guide merchant base throughout their customer journey – from onboarding through to repeat orders
Serve as the primary point of contact and develop a trusted advisor relationship with merchants to ensure service usage achieves full business value
Monitor delivery shipments from start to finish to ensure successful delivery
Take ownership of escalated delivery issues and follow problems through to resolution
Use customer data and analytics to uncover opportunities for new feature adoption and up-selling
Identify churn risks and collaborate with the relevant internal teams to remediate and ensure a successful renewal
Educate customers on the most recent updates and enhancements to our products/services
Act as the merchant advocate, providing constant feedback with internal teams to improve the customer experience and product offerings
Monitor performance and end-to-end movement of deliveries be it across external or internal parties
Requirements
Proven ability to collaborate internally with cross-functional teams
Results and performance driven, preferring data to drive your everyday decisions
Able to operate successfully in a lean, fast-paced organization to scale quickly
Self-motivated with a focus to exceed set goals
Comfortable adapting to new technologies
At least an undergraduate degree, any discipline; advanced degree a plus
2-3 years of work experience in Key Account Management, Operations or Customer Service
Important note: The shortlisted candidates will be contacted via WhatsApp or email.

Benefits
Unlimited training - You will have access to a wide range of learning resources including Notion!
Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista... as long as it's not a birthday suit!
Vacation and time away - Sometimes you need to recharge and come back energized! That's why you will get 90% off flights to destinations within AirAsia's network
Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.

Apply Now

Refine Your Search

senior customer service representative jobs in lisvane, crf

Senior Executive, Customer Success

Senior Research Officer; Justice Policy

Senior Capture Manager

Strategic Growth Manager - Wales

Operational Support Officer

Human Resources Business Partner

Site Agent/Senior Site Agent

Quantity Surveyor/Senior Quantity Surveyor

Assistant Operations Manager

Technical Sales

School Support Officer Level 3 - Alway Primary School

Executive, Sales

Principal System Design Engineer

Senior Security Engineer

Chef - Must be flexible

Senior Vehicle Technician/Mechanic

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