First line managers Work, Jobs in Little Clacton, Ess (with Salaries)

Holiday Sales - Owner and Guest Experience Manager - HS1
Parkdean Resorts —Clacton-on-Sea
- £34,029 a year
- Weekend availability
- Recruiting
- Training & development
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
3d
Contracts Installation Supervisor (Full Time)
Dura Composites —Clacton-on-Sea
- £40,500 a year
- Full-time
- Management
- Maintenance
- Quality control
Quick apply
Barista - Store# 63537, Clacton on Sea - Old Road DT
Starbucks —Clacton-on-Sea
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Part Time General Theatre Technician
Potters Resorts - Five Lakes —Maldon
- £13.28 an hour
- Part-time
- Resort
Quick apply
Retail Supervisor
Jimmy's Farm & Wildlife Park —Ipswich
- £31,500 a year
- Full-time
- Customer service
- Computer literacy
- Merchandising
- Free parking
- Store discount
Quick apply
Commissioning General Manager
Crystal Care Collection —Heybridge
- £65,000 - £75,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- Leadership
HMP Hollesley - Business Administrator Specialist - Intelligence Analyst
Ministry of Justice —Woodbridge
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
10d
Bar Supervisor
Black Rabbit —Maldon
- From £13 an hour
- Weekend availability
- Bar
- Customer service
- Supervising experience
- Employee discount
- Flexible schedule
Quick apply
Technical Operations Manager
Pinnacle Group —Colchester
- £50,000 - £60,000 a year
- Electrical experience
- In-person
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Barista - Store# 71508, Harwich-Freshfields Road
Starbucks —Harwich
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
HR Case Manager - Employee Relations
Port of Felixstowe —Felixstowe
- From £48,000 a year
- Full-time
- Databases
- Driving
- Human resources
- Store discount
- Health & wellbeing programme
Quick apply
Part Time Fragrance & Beauty Sales Consultant - Fenwick Colchester
Chanel —Colchester
- Part-time
- Employee assistance programme
- Employee discount
Lecturer - Course Leader - Digital Computing
COLCHESTER INSTITUTE —Colchester
- £21,137 - £25,974 a year
- Part-time
- Recruiting
- AI
Quick apply
Casual Coach - Essex (Foundation)
Ipswich Town Foundation —Ipswich
- Weekend availability
- Teaching
- Free parking
- Annual leave
Quick apply
Financial System and Transaction Manager
East Suffolk Council —Woodbridge
- Hybrid work
- Accounting
- Communication skills
- Employee discount
Track Operative (Full-time)
TES2000 —Colchester
- Weekend availability
- Maintenance
- Continuous improvement
- Communication skills
4d
HR Advisor
Jim Lawrence Ltd —Ipswich
- £14.10 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Recruiting
- Free parking
- Health & wellbeing programme
Quick apply
Finance Administrator
Port of Felixstowe —Felixstowe
- Up to £31,701 a year
- Full-time
- Microsoft Word
- QuickBooks
- Annual leave
- Employee assistance programme
Quick apply
Fixed Term Fragrance & Beauty Sales Consultant - Fenwick Colchester
Chanel —Colchester
- Full-time
- Employee assistance programme
- Employee discount
Work Based Learning Manager - Construction Crafts
COLCHESTER INSTITUTE —Colchester
- £44,579.08 - £45,906.64 a year
- Full-time
- Continuous improvement
- Recruiting
- Training & development
Quick apply
12d

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Holiday Sales - Owner and Guest Experience Manager - HS1

Parkdean Resorts -
Clacton-on-Sea

Quick apply

Job details

£34,029 a year
3 days ago

Benefits

Store discount
Employee assistance programme
Employee discount

Qualifications

Guest relations
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Complaint handling
Continuous improvement cycles oversight
Recruiting
Customer interaction
Events management
Training & development
Team motivation leadership
Communication skills

Full job description

We’re looking for an inspiring, guest focused Owner & Guest Experience Manager to champion outstanding service and elevate the complete journey for both Holiday Home Owners and Guests, from their first hello to their final farewell.
If you’re passionate about creating memorable experiences, driving improvements, and leading high-performing teams, this role offers an exciting opportunity to make a big impact.
As an Owner & Guest Experience Manager, you’ll own the full end to end experience, ensuring every guest and owner feels valued, supported and welcomed. You’ll lead, coach and develop your team to deliver consistently brilliant service, while using insight and feedback to drive continuous improvement.
You’ll build strong relationships, oversee events and engagement activities, and work closely with wider park teams to deliver a seamless, joined up customer experience at every touchpoint.
What you will be doing...

Act as the voice of the customer - using owner and guest feedback, insight and reviews to shape improvements.
Analyse data and trends to identify emerging issues and opportunities to elevate service standards.
Lead action plans that reduce escalations and enhance satisfaction scores.
Recruit, inspire, train and develop a high performing customer focused team.
Create a positive, supportive culture where colleagues feel confident and motivated.
Lead by example, consistently demonstrating our values and service standards.
Take full accountability for managing and resolving owner and guest complaints in line with company policies.
Support the delivery of customer focused events and initiatives to strengthen engagement.
Plan, schedule and deliver a broad range of owner and guest events - forums, drop ins, social activities and more.
Work collaboratively with all park teams and central support functions to maintain consistency across the entire journey.

About you...

Proven experience managing and developing a customer focused team.
Strong relationship-building skills with internal and external stakeholders.
Good commercial awareness and understanding of how service excellence drives revenue.
Excellent written and digital communication skills for guest facing communication.
Flexibility to work varied hours including weekends, evenings and bank holidays.
A proactive, solution focused approach with a passion for delivering outstanding experiences.

So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.
Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at [email protected].

Quick apply

Refine Your Search

first line managers jobs in little clacton, ess

Holiday Sales - Owner and Guest Experience Manager - HS1

Contracts Installation Supervisor (Full Time)

Barista - Store# 63537, Clacton on Sea - Old Road DT

Part Time General Theatre Technician

Retail Supervisor

Commissioning General Manager

HMP Hollesley - Business Administrator Specialist - Intelligence Analyst

Bar Supervisor

Technical Operations Manager

Barista - Store# 71508, Harwich-Freshfields Road

HR Case Manager - Employee Relations

Part Time Fragrance & Beauty Sales Consultant - Fenwick Colchester

Lecturer - Course Leader - Digital Computing

Casual Coach - Essex (Foundation)

Financial System and Transaction Manager

Track Operative (Full-time)

HR Advisor

Finance Administrator

Fixed Term Fragrance & Beauty Sales Consultant - Fenwick Colchester

Work Based Learning Manager - Construction Crafts

I want to receive the latest job alerts for first line managers in little clacton, ess

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