Performance analyst Work, Jobs in Littleborough, Gtm (with Salaries)

Journey Analyst
CAML —Wigan
- £40,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
1d
Data Analyst
YPO —Wakefield
- £41,771 - £45,091 a year
- Full-time
- Free parking
- Annual leave
12d
Performance Analyst
Scrumconnect Consulting —Manchester
- £300 - £325 a day
- SQL
- Agile
- IT
Performance Analyst
Channel4 —Leeds
- From £39,375 a year
- Hybrid work
- Data analysis skills
- Business development
- Analysis skills
2d
Flight Operations Data Analyst
Jet2.com and Jet2holidays —Leeds Bradford Airport
- Full-time
- Hybrid work
- Analysis skills
- Employee discount
Digital Performance Analyst
UNRVLD —Manchester
- Full-time
- Hybrid work
- Computer Science
- Marketing
- SQL
- Employee assistance programme
- Employee discount
Quick apply
12d
Data Analyst - VIE
Safran —Burnley
- Full-time
- Microsoft Excel
- Engineering
- Data analysis skills
Graduate Data Analyst
City of Bradford Metropolitan District Council —Bradford
- £32,597 - £33,699 a year
- Temporary
- Doctoral degree
- Data analysis skills
- Master's degree
Senior Reporting and Insights Analyst
Clear Business —Sale
- £38,505 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
Customer Analytics & Insights Manager
Dominos —Manchester
- Full-time
- SQL
- Mentoring
- Leadership
2d
Senior Data Analyst
Data Idols —Manchester
- £65,000 - £75,000 a year
- Hybrid work
- SQL
17h
Lead Data Analyst
BAE Systems —Samlesbury
- From £59,491 a year
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Project management
13d
Business Analyst (Manufacturing)
Safran —Burnley
- Full-time
- Microsoft Excel
- Data analysis skills
- Hotel
- Annual leave
- Employee assistance programme
Specialist Intelligence Analyst
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust —Wigan
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
12d
MRP Analyst
Fives Landis Ltd. —Keighley
- Microsoft Excel
- ERP systems
- Data analysis skills
Quick apply
9d
Commercial Data Analyst
Johnson Controls —Manchester
- Full-time
- Sales
- SQL
- Analysis skills
Business Systems Analyst
Rhodar Ltd —Leeds
- £40,000 - £45,000 a year
- Full-time
- ERP systems
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
2d
Technology Analyst - PMO (UK Remote)
Turnitin, LLC —Manchester
- Full-time
- Remote
- DevOps
- Data analysis skills
- No degree
- Annual leave
Quick apply
Application Support Analyst (Veterinary - RxWorks)
Pets at Home —Cheadle
- Full-time
- Hybrid work
Reporting and Insight Analyst
Clear Business —Sale
- £28,879 - £36,098 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply

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performance analyst jobs near littleborough, gtm

Journey Analyst

CAML -
Wigan

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Job details

Full-time
£40,000 - £50,000 a year
1 day ago

Qualifications

Power BI
Data modelling
Microsoft Excel
Data analysis skills
SQL
Scripting
Root cause analysis
Communication skills

Full job description

We’re looking for a data-driven and customer-focused Journey Analyst to join our CX/Operations team. This role is central to understanding and improving our end-to-end customer journeys, from appointment booking through to installation and ongoing support.

You’ll turn complex operational and customer data into clear, actionable insight, helping the business identify pain points, prioritise improvements, and deliver a better customer experience. Working closely with Journey Managers and operational teams, you’ll play a key role in shaping how we measure, monitor and evolve our customer journeys.

Please note: This is a 9-12 month fixed term contract.

What You’ll Be Doing

Develop and maintain customer journey performance metrics, dashboards and reporting
Analyse customer, operational and contact centre data to identify trends, pain points and failure demand
Support the evolution of customer journeys through meaningful insight and data-led recommendations
Partner with Journey Managers and stakeholders to define KPIs and customer measures aligned to business goals
Translate data into clear, actionable recommendations to support prioritisation and backlog management
Investigate performance issues and data discrepancies, supporting root cause analysis and resolution
Monitor journey performance, risks and exceptions, ensuring timely escalation where needed
Deliver regular insight reporting to agreed standards and timescales
Continuously improve reporting capability through automation, standardisation and data visualisation
Maintain accurate documentation, definitions and processes in line with governance standards

About You

You’re highly analytical, detail-oriented, and passionate about improving customer experience through data. You’re confident working with large, complex datasets and can bring insights to life in a clear and compelling way.

Essential Skills & Experience

Strong experience using data analysis tools such as SQL, Power BI and Excel
Experience working with large, disparate datasets and transforming them into valuable insight
Ability to translate data into meaningful stories, grounded in evidence
Strong knowledge of data modelling, reconciliation, and KPI development
Excellent attention to detail and commitment to data accuracy
Experience validating and processing data, including scripting and testing at scale
Strong problem-solving skills with a structured, analytical approach

Desirable

Experience or knowledge within the renewables industry

What We’re Looking For

Organised and methodical approach to work
Strong communication skills and ability to collaborate effectively
High levels of accuracy, precision and attention to detail
A proactive mindset with a focus on continuous improvement

Why Join Us?

Be part of a team driving meaningful improvements in customer experience
Work in a collaborative, insight-led environment
Opportunity to shape how customer journeys are measured and improved
Ongoing development in data, analytics and CX best practice

Apply Now

If you enjoy turning data into insight and want to play a key role in improving customer journeys, we’d love to hear from you.

IND789

Apply Now

Refine Your Search

performance analyst jobs in littleborough, gtm

Journey Analyst

Data Analyst

Performance Analyst

Performance Analyst

Flight Operations Data Analyst

Digital Performance Analyst

Data Analyst - VIE

Graduate Data Analyst

Senior Reporting and Insights Analyst

Customer Analytics & Insights Manager

Senior Data Analyst

Lead Data Analyst

Business Analyst (Manufacturing)

Specialist Intelligence Analyst

MRP Analyst

Commercial Data Analyst

Business Systems Analyst

Technology Analyst - PMO (UK Remote)

Application Support Analyst (Veterinary - RxWorks)

Reporting and Insight Analyst

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