Technical associate Work, Jobs in Littleborough, Gtm (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
AI Specialist
thebigword —Leeds
- Full-time
- Hybrid work
- Azure
- Customer service
- DevOps
Quick apply
Validation Technician
Steris —Bradford
- Full-time
- English
Quick apply
Associate
Trowers & Hamlins LLP —Manchester
- Full-time
Solicitor/Associate - Property Damage
DWF —Manchester
- Full-time
- Hybrid work
Regional Learning & Development Lead
Swim Sports Company Ltd —Bolton
- From £32,000 a year
- Weekend availability
- Hybrid work
- Driving
- Travel
Quick apply
Senior Associate Heritage Consultant
Lofthouse Group —Manchester
- Leadership
10d
Trainee Solicitor - Employment
LegalVision —Manchester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sick pay
Quick apply
Carpets and Flooring Sales
Furnishings Uk Ltd —Bradford
- £29,000 - £32,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Sales
- Free parking
Quick apply
AI Analyst Summer Internship
SOCOTEC UK & Ireland —Altrincham
- Hybrid work
- Computer Science
- Master's degree
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Associate Product Manager
Finova —Salford
- Hybrid work
- Analysis skills
- Software development
- Agile
- Annual leave
- Employee assistance programme
Software Developers in Test - Register Here
Scale Factory —Leeds
- Hybrid work
- Java
- JavaScript
- AI
9d
Regulatory Affairs Specialist
Arxada —Manchester
- Part-time
- Bachelor's degree
Vacuum Systems Development Engineer - (KTP Associate)
University of Salford —Salford
- Full-time
7d
Graduate Associate - Technical Consultant 2026
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Software development
- Gym membership
- Referral programme
Quick apply
Azure Technical Engineer
Atos —Manchester
- Azure
- DevOps
- AWS
- Annual leave
Associate - Catastrophic Injury / Large Loss
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
Sales Associate
Castore —Manchester
- Sales
- Communication skills
Quick apply
Finance Senior Associate
Pinsent Masons —Manchester
- Full-time
2d
Science Technician
ManchesterCityCouncil —Manchester
- £13,541 - £25,989 a year
- Part-time
- School
10d

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technical associate jobs near littleborough, gtm

Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

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Refine Your Search

technical associate jobs in littleborough, gtm

Service Desk Analyst - Tier I

AI Specialist

Validation Technician

Associate

Solicitor/Associate - Property Damage

Regional Learning & Development Lead

Senior Associate Heritage Consultant

Trainee Solicitor - Employment

Carpets and Flooring Sales

AI Analyst Summer Internship

Associate Product Manager

Software Developers in Test - Register Here

Regulatory Affairs Specialist

Vacuum Systems Development Engineer - (KTP Associate)

Graduate Associate - Technical Consultant 2026

Azure Technical Engineer

Associate - Catastrophic Injury / Large Loss

Sales Associate

Finance Senior Associate

Science Technician

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