Client services specialist liverpool Work, Jobs in Liverpool, Eng (with Salaries)

Client Services Specialist - Liverpool
Rapport —Liverpool
- £29,754 a year
- Full-time
- Computer literacy
- Communication skills
- Employee assistance programme
12d
Help to Claim Adviser
Citizens Advice —Liverpool
- £27,096 a year
- Full-time
- Hybrid work
- Communication skills
4d
Help to Claim Adviser
Citizens Advice Liverpool —Liverpool
- £27,096 a year
- Full-time
- Hybrid work
- IT
- Communication skills
4d
Collections Administrator
JB Leitch Ltd —Liverpool
- £24,420 a year
- Full-time
- Hybrid work
- Data entry
- Organisational skills
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Business Acceptance Assistant
Hill Dickinson LLP —Liverpool
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Customer Care Specialist
The Granite Group —Liverpool
- Up to £28,459 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer literacy
- Organisational skills
- Flexible schedule
Quick apply
Welcome Team Agent
The Granite Group —Liverpool
- £26,938 - £28,609 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Phone etiquette
- Flexible schedule
Quick apply
Customs Process Administrator
Customs Support Group —Liverpool
- Full-time
- Maths
- Communication skills
Aircraft Cleaner Driver - Liverpool Airport
Unifi —Liverpool
- £12.81 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Sexual Health Assistant Outreach Practitioner
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £28,392 - £31,157 a year
- Part-time
- Customer service
- Rehabilitation centre
- Patient care
11d
Post Completion Assistant
PLS Solicitors —Liverpool
- Up to £27,000 a year
- Full-time
- Work from home
- Employee assistance programme
First Response Advisor - Legal Firm
MAJ Law Ltd —Warrington
- £45,000 - £55,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
Quick apply
8d
Renewals Agent
The Granite Group —Liverpool
- £26,938 - £28,609 a year
- Full-time
- Hybrid work
- Sales
- Organisational skills
- Communication skills
- Flexible schedule
Quick apply
Advertising Operations Executive - 12 Month FTC
Reach plc —Liverpool
- £25,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Annual leave
Quick apply
Legal Cashier
DWF —Liverpool
- Full-time
- Microsoft Excel
- Time management
8d
26/29 Resettlement and Recovery Support Worker
Imagine Independence —Liverpool
- £26,136.50 a year
- 12 hour shift
- Mentoring
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
5d
Client Manager - Natural Resources, Liverpool or Manchester Office
Aon Corporation —Liverpool
- Negotiation
Business Development Manager (BDM)
Pearsons Glass Ltd —Liverpool
- £40,600 a year
- Full-time
- Hybrid work
- Management
- Sales
- Customer service
- Free parking
- Paid training
Quick apply
8d
Financial Planning Administrator - 12-month FTC
Attivo Group —Liverpool
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
7d
Substance Misuse Nurse
Change Grow Live —Liverpool
- £38,114.53 - £44,469.24 a year
- In-person
- Employee assistance programme
- Employee discount

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client services specialist liverpool jobs near liverpool, eng

Client Services Specialist - Liverpool

Rapport -
Liverpool

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Job details

Permanent | Full-time
£29,754 a year
12 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Computer literacy
Communication skills

Full job description

We’re looking for a polished and personable Client Services Specialist to join the Rapport team at a prestigious Liverpool client site, supporting a leading accountancy and business advisory firm.

This role suits someone who enjoys creating positive first impressions, building rapport with guests, and delivering consistently high standards in a professional environment.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday, shift rota basis with flexibility as per business needs.

Salary: £29,754 per annum

What will you get?

Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

Switchboard / Call Services

Provide a warm, courteous and prompt service to all internal and external clients.
Anticipate client needs, follow up with clients and ensure that client expectations are met and where possible exceeded.
Handle all incoming enquiries for any of the Call Services.

Meeting Room Reservations, Events & Central Bookings

Build relationships with clients, PA’s and bookers across all sites.
Manage and administer meeting room reservations, ensuring accurate scheduling, appropriate room allocation, and efficient utilisation of available space.
Fully support and assist the booker with all room bookings and events.
Oversee the end-to-end coordination of meeting room bookings, from initial enquiry through to completion, ensuring compliance with agreed service level agreements.
Ensure meeting rooms are prepared in accordance with booking requirements, including room configuration, capacity, audio-visual and video conferencing arrangements.
Monitor meeting room availability, identify and resolve booking conflicts, and propose suitable alternative solutions where necessary.
Exceed client and guest expectations and actively promote a client-centred environment by carrying out regular checks of meeting room reservations in accordance with the agreed SLA’s.
Liaise with internal stakeholders, including Facilities, IT, and catering teams, to ensure the effective delivery of meetings and events.
Attend meetings with bookers regarding events if required.
Check, read and action e-mails from the team mailbox regularly and on a timely basis within the SLA.

Facilities Helpdesk

Support, maintain and update the Helpdesk call logging, the Central Reservations room booking system, Video Conference and Telephone systems.
Log, raise, and monitor Facilities Helpdesk tickets relating to meeting rooms, equipment, or building issues, ensuring timely resolution in line with agreed SLAs.
Act as a point of contact between clients, bookers, and Facilities teams, clearly communicating issues, priorities, and resolution updates.
Track and follow up on outstanding helpdesk requests to ensure completion prior to meetings or events.
Accurately update helpdesk systems with relevant information, actions taken, and outcomes to maintain clear audit trails.
Escalate urgent or critical facilities issues appropriately to minimise disruption to meetings, events, and business operations.

The ideal candidate will

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Have a positive, outgoing personality and be able to easily build rapport with key stakeholders.
Be proactive, flexible and adaptable, with great attention to detail and ambition to learn and grow.
Display excellent personal presentation and interpersonal skills.
Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette.
Demonstrate the ability to work independently and manage own workload.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Apply Now

Refine Your Search

client services specialist liverpool jobs in liverpool, eng

Client Services Specialist - Liverpool

Help to Claim Adviser

Help to Claim Adviser

Collections Administrator

Business Acceptance Assistant

Customer Care Specialist

Welcome Team Agent

Customs Process Administrator

Aircraft Cleaner Driver - Liverpool Airport

Sexual Health Assistant Outreach Practitioner

Post Completion Assistant

First Response Advisor - Legal Firm

Renewals Agent

Advertising Operations Executive - 12 Month FTC

Legal Cashier

26/29 Resettlement and Recovery Support Worker

Client Manager - Natural Resources, Liverpool or Manchester Office

Business Development Manager (BDM)

Financial Planning Administrator - 12-month FTC

Substance Misuse Nurse

I want to receive the latest job alerts for client services specialist liverpool in liverpool, eng

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