Quality advisor Work, Jobs in Liverpool, Eng (with Salaries)

Personal Customer Advisor
Bullen Healthcare —Liverpool
- £12.91 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
- Flexible schedule
Quick apply
Contact Centre Advisor
Sureserve —Liverpool
- £27,976 a year
- Weekend availability
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Call Centre Trainer
Sureserve —Liverpool
- £30,000 - £34,000 a year
- Continuous improvement
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Style Advisor
Mint Velvet —Liverpool
- Part-time
- Employee discount
Quick apply
6d
Contact Centre Team Leader
Sureserve —Liverpool
- £32,000 a year
- Weekend availability
- CRM software
- Employee assistance programme
- Employee discount
Quick apply
3d
Welfare Support Advisor
Fletchers Solicitors —Liverpool
- Part-time
- Hybrid work
- Driving
- IT
- Work from home
- Sick pay
Quick apply
13d
Bank Careers and Learning Advisor - Enrolment Support
The City of Liverpool College —Liverpool
- £21.15 an hour
- Temporary
- IT
- In-person
Quick apply
Customer Service Advisor (Part Time 28 hours per week)
Liverpool City Council —Liverpool
- £27,254 - £31,022 a year
- Part-time
- Customer service
- Employee assistance programme
7h
Financial Controller (Part time)
FRC Group —Liverpool
- £70,000 a year
- Part-time
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Quality Advisor
Altrad —Warrington
- SharePoint
Quick apply
Harmful Sexual Behaviour Support Coordinator
Cambridgeshire County Council —County
- £46,956 - £50,157 a year
- Communication skills
- Nursing
- Annual leave
- Employee discount
7d
People Advisor (North East)
Keywords Studios —Liverpool
- Full-time
- Hybrid work
- Microsoft Excel
- Computer literacy
- English
- Annual leave
- Employee assistance programme
Quick apply
9d
QHSE Advisor
SGS —Ellesmere Port
- Full-time
- Travel
Quick apply
Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Full-time
- Azure
- Microsoft Office
- Continuous improvement
8d
Sales Retention Advisor
Hatfields —Liverpool
- £30,000 a year
- Full-time
- In-person
- Phone etiquette
- Employee discount
- Referral programme
Quick apply
Customer Care Advisor
NHS Blood and Transplant —Liverpool
- £25,760 - £27,476 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
1d
Customer Service Advisor
Bosch Group —Liverpool
- Full-time
- Customer service
- Computer literacy
- Communication skills
Quick apply
CBT Therapist (Hybrid - Liverpool)
Health Partners —Liverpool
- £38,000 - £47,000 a year
- Part-time
- Childcare
- Working with children
- Annual leave
HSE Advisor - St Helens
City Facilities Management (UK) —St Helens
- Full-time
- Travel
Trainee High Intensity Therapist - Counsellor
Mersey Care NHS Foundation Trust —St Helens
- £39,959 - £48,117 a year
- Full-time
- Presentation skills
2h

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Personal Customer Advisor

Bullen Healthcare -
Liverpool

Quick apply

Job details

Permanent | Full-time
£12.91 an hour

Benefits

Free parking
Company pension
Company events
Flexible schedule
Referral programme
On-site parking

Qualifications

Microsoft Word
Outbound sales
Microsoft Outlook
Microsoft Office
Medical Sales

Full job description

We're growing and we're looking for new Advisors to join our team working 42.5 hours per week, Monday to Friday between 8am and 8pm, on a pattern that suits you.

Be the Voice That Changes Lives.....
At Bullen Healthcare, we’ve spent over 160 years providing not just essential healthcare products, but genuine care and unwavering support to people living with medical conditions. As the UK’s largest independent provider of stoma and urology delivery services, we’re proud to go the extra mile—every single day.

Now, we’re on the lookout for resilient, motivated, and compassionate Personal Customer Advisors to join our high-performing Contact Centre team in Liverpool.

What’s the Role All About?

This isn’t cold calling. This is purposeful, patient-focused communication.

As an Internal Personal Customer Advisor, you’ll be responsible for delivering a personal service to your own diary of patients, contacting them each month to ensure they have a continuous supply of their essential, life changing medical appliances and medication. You’ll be carrying out stock checks, placing orders, and ensuring patients are retained and connected to the right support when needed.

You’ll need to be driven by targets, but more importantly, driven by the desire to make a real difference to someone's day, and someone’s life.

What You'll Be Doing

Patient Diary Management

Manage your own workload to ensure all patients are contacted as per the diary schedule ensuring calls are completed in line with our quality standards
Speak to GP surgeries to chase prescription requests for your patient diary
Update our patient records system to ensure placed orders are submitted to the warehouse for picking and delivery
Achieve and exceed personal sales targets, team KPIs, and metrics

Patient Experience

Build rapport through confident, empathetic communication
Handle objections professionally and listen to patient questions and concerns
Ensure all patient interactions reflect our values and commitment to care

Data & Compliance

Accurately document every patient call and interaction in our CRM
Work within regulatory, privacy and GDPR standards always
Keep up to date with products, services, and processes to speak with authority and credibility

Teamwork & Feedback

Share insights, feedback, and trends to help improve patient experience
Take part in team meetings, training, coaching and knowledge sharing
Live and breathe the Bullen values in everything you do

What You Bring

Essential:

Experience in outbound telesales or phone-based customer engagement
Goal-focused with a resilient, can-do attitude
Confident objection handling and active listening skills
Great communication, adaptability, and energy on the phone
Ability to juggle multiple tasks, and systems
Strong confidentiality and discretion—this is personal, sensitive work
Proficiency in Microsoft Office and CRM/telephony platforms

Desirable:

Healthcare or medical product sales experience
Familiarity with automated dialling systems or outbound calling campaigns

What Makes This Role Different?

At Bullen, we’re not just providing a product — we’re providing peace of mind, better quality of life, and a reliable helping hand for someone living with a lifelong condition.

What’s in It for You?

A meaningful role with impact—every call can make a difference
A warm, collaborative workplace full of people who care
Training, coaching, and ongoing development
The chance to be part of something bigger than yourself
Flexible working hours up to 45 per week working between 8am and 8pm depending on individual preference

Sound like you?
If you love connecting with people and want your work to truly matter—this could be your next big opportunity.

Apply now and start helping patients live better, one conversation at a time.

Recruitment Process

We have partnered with Lily AI to support our recruitment process. All candidates will be screened on application and when progressed, invited to attend an AI screening call with Lily.

The final stage will involve a brief interview with a member of our Contact Centre Team.

Job Types: Full-time, Permanent

Pay: £12.91 per hour

Benefits:

Company events
Company pension
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

quality advisor jobs in liverpool, eng

Personal Customer Advisor

Contact Centre Advisor

Call Centre Trainer

Style Advisor

Contact Centre Team Leader

Welfare Support Advisor

Bank Careers and Learning Advisor - Enrolment Support

Customer Service Advisor (Part Time 28 hours per week)

Financial Controller (Part time)

Quality Advisor

Harmful Sexual Behaviour Support Coordinator

People Advisor (North East)

QHSE Advisor

Deskside Support Engineer (Liverpool)

Sales Retention Advisor

Customer Care Advisor

Customer Service Advisor

CBT Therapist (Hybrid - Liverpool)

HSE Advisor - St Helens

Trainee High Intensity Therapist - Counsellor

I want to receive the latest job alerts for quality advisor in liverpool, eng

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