Specialist customer care Work, Jobs in Liverpool, Eng (with Salaries)

Advansys Technical Consultant
Datel —Warrington
- Weekend availability
- Hybrid work
- Azure
- Linux
1h
Internal IT Technician
Datel —Warrington
- Windows
- Computer networking
- IT
1h
Porter
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £25,272 a year
- Full-time
- Customer service
- Rehabilitation centre
- Computer skills
1d
Katra Fragrance & Lifestyle Ltd
PatchMaker Business Services Ltd —Liverpool
- £2,250 - £3,200 a month
- Full-time
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Bank Capacity Administrator
Spire Healthcare —Liverpool
- £12.76 an hour
- Part-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
2d
Customer Service Specialist
EMR Group —Warrington
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
Quick apply
13d
Tesco Colleague - Wallasey Poulton Rd Express
Tesco UK —Wallasey
- £13.28 - £14.55 an hour
- Full-time
1d
Catering Assistant - Part Time
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £24,420.00 - £25,486.34 a year
- Part-time
- Serving
- Basic maths
- Rehabilitation centre
Quick apply
Customer Service Representative
The Granite Group —Formby
- £25,877 - £27,515 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
Service Support Coordinator
Mind Right —Liverpool
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Work from home
Quick apply
6d
Health and Wellness Sales Advisor
Boots —Chester
- £16 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
Sales - Sales Advisor - UK
New Look —Liverpool
- Part-time
- Microsoft Word
Front of House Patient Coordinator
Bright Orthodontics —Liverpool
- £13 an hour
- Full-time
- Customer service
- Front desk
- IT
- Annual leave
- Employee assistance programme
Quick apply
1d
Incident Management Specialist
Nationwide Building Society —Chester
- From £60,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Financial services
1d
Skincare Specialist
NJS Aesthetics —Liverpool
- From £20 an hour
- Part-time
- Hospitality
- Social media management
- Customer service
Quick apply
People Partner
Pinnacle Group —Liverpool
- £45,000 - £50,000 a year
- Hybrid work
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Motability Specialist – Sales Executive
Lookers —Liverpool
- £25,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
Quick apply
Bank Host and Catering Assistant
Spire Healthcare —Liverpool
- £12.76 an hour
- Part-time
- Hospitality
- Customer service
- Organisational skills
- Free parking
- Annual leave
6d
Sales -Delivery Sales Advisor - UK
New Look —Liverpool
- Full-time
- Microsoft Word
Barista (Part-time)
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £12.21 - £13.71 an hour
- Part-time
- Serving
- Rehabilitation centre
- IT
Quick apply

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Advansys Technical Consultant

Datel
Warrington

Apply Now

Job details

1 hour ago

Qualifications

Microsoft Windows Server
Azure
Microsoft SQL Server
Microsoft Exchange
IT support
Linux
VPN

Full job description

We're looking for a Technical Consultant to join the Datel Advansys Team.

Location: Remote / Warrington

Job details

As a Technical Consultant you'll be responsible for monitoring the incident logging system for new tickets, performing initial diagnosis and applying fixes.

What You'll Do

Acting as a technical specialist responsible for monitoring the incident logging system for new tickets, performing initial diagnosis and applying fixes or where a solution is not available escalation to the 2nd line. The role also includes answering technical support phone calls and carrying out change requests on behalf of customers.

You’ll need to triage high priority issues and provide directions/solutions to meet SLAs, actively supporting the customer in all aspects through to problem resolution while keeping them informed throughout.

Our service operates 24/7 and whilst your normal work pattern will be office hours, you will be required to work out of hours and/or weekends occasionally to cover any holidays for your team members who work the shift patterns. A shift allowance will be added to your base salary for any days covered.

It is expected that this role will be officially office-based, but following shifts in working practices, we are looking at a more hybrid approach to work location where there will be a mix of office, customer site and remote working.
We are equipped to deliver services and work effectively through the use of remote working, conferencing tools and VPN access to our systems.

What To Bring

This is an entry level role and we’re looking for an IT support engineer with good knowledge of Windows Server 2016 – 2025 configuration, monitoring and troubleshooting Hyper-V - Basic use of GUI tools to perform troubleshooting. Any knowledge of MS Exchange 2013+, SQL Server 2016+, Office365 Exchange/Azure or Nutanix, beneficial but not essential. Any knowledge of Linux is a bonus.

You’ll need excellent problem solving and troubleshooting skills and the ability to use various tools and methodologies to analyse problems and develop solutions.

It’s essential you have a strong desire to learn new skills and that you throw yourself into new situations, always being keen to pick up new responsibilities and meet new challenges.

All offers of employment with Datel Advansys are subject to a Right to Work Check, and an enhanced DBS and background check.

What We Offer In Return

You’ll benefit from on-going training and development in all the skills, product knowledge and technical ability required by the role, working in a dynamic and supportive team, gaining recognition for your individual contribution.

Datel is a successful tech and services business that is here to help you to achieve your full potential. Potential is more than just a word to us, it’s our purpose.
We help our customers realise their ambitions through creative Sage solutions. And every member of the Datel team is encouraged to thrive by providing the support and broadest possible opportunities, within an aspirational, accessible, inclusive, and progressive culture.

You’ll be joining a highly skilled and collaborative Datel Advansys team that is focused on quality, and integrity that contribute to Datel’s success. You’ll be joining the team due to business growth so you’ll have the support of others in the team.

You’ll report into and work closely with the T1 Team Leader, Andy Sayers and work collaboratively with the rest of the Datel Advansys team.

We listen and want you to contribute to our future alongside contributing to yours – we regularly ask for your input and offer learning and development opportunities to build your knowledge and skills.

We love to get together and have a calendar of social events to build connection and collaboration across the team. We also care about our community and work closely with Sage’s Foundation offering charity and volunteering opportunities throughout the year.

Additional Information

This role is initially office based with some hybrid working.

Your candidate journey

While specialist roles may include a few extra steps, here’s what you can typically expect when you apply for a role with us.

Review

We review applications to screen for a variety of criteria.

Video/Intro Call

Candidates meet one of our recruiters on an intro call.

Interview

We conduct online interviews to get to know you better.

Task

The final interview involves a task typical of the job role.

Offer

We make an offer to the candidate we feel best fits the role.

Apply Now

Refine Your Search

specialist customer care jobs in liverpool, eng

Advansys Technical Consultant

Internal IT Technician

Porter

Katra Fragrance & Lifestyle Ltd

Bank Capacity Administrator

Customer Service Specialist

Tesco Colleague - Wallasey Poulton Rd Express

Catering Assistant - Part Time

Customer Service Representative

Service Support Coordinator

Health and Wellness Sales Advisor

Sales - Sales Advisor - UK

Front of House Patient Coordinator

Incident Management Specialist

Skincare Specialist

People Partner

Motability Specialist – Sales Executive

Bank Host and Catering Assistant

Sales -Delivery Sales Advisor - UK

Barista (Part-time)

I want to receive the latest job alerts for specialist customer care in liverpool, eng

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