support desk Work, Jobs in liverpool, eng (with Salaries)

Service Desk Assistant
Movida UK Limited —Liverpool
- £27,000 - £29,120 a year
- Full-time
- Customer service
- English
- Presentation skills
- Gym membership
- Sick pay
Quick apply
5d
Service Desk Analyst
Brabners —Liverpool
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
9d
Junior IS Support Analyst
System C —Liverpool
- Full-time
- Time management
9d
Service Desk Analyst
Weightmans —Liverpool
- Up to £26,230 a year
- Full-time
- Customer service
- Windows
- IT
2d
Environmental Support & Enforcement Officer
Environmental Support & Enforcement Officer Liverpool —Liverpool
- £13.50 an hour
- Overtime
- Driving
- IT
- Communication skills
- Annual leave
Quick apply
5d
Customer Service Lead
Dr Rez Dental —Liverpool
- From £14.50 an hour
- Full-time
- Hospitality
- Management
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
11d
IT Support Technician
MyCardium AI —Liverpool
- £28,000 - £30,000 a year
- Full-time
- Microsoft Access
- Windows
- Computer networking
- Life insurance
Quick apply
6d
Junior Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Full-time
- Azure
- Customer service
- Computer networking
1d
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Sick pay
Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Full-time
- Azure
- Microsoft Office
- Continuous improvement
10d
YOUTH PARTICIPATION WORKER
Merseyside Youth Association Ltd —Liverpool
- £27,391 - £30,103 a year
- Part-time
- In-person
- Leadership
Quick apply
9d
VacancyTitle: Care Worker - 12 Month Fixed Term Contract
Housing 21 —Liverpool
- £13.48 an hour
- Temporary
- English
- Care plans
- No travel
- Annual leave
- Employee assistance programme
4d
IT Service Desk Analyst
Artifex Interior Systems Limited —Liverpool
- Full-time
- IT
- Communication skills
Quick apply
IT Business Systems Support Analyst
NewPrinces Group —Liverpool
- Azure
- Customer service
- ERP systems
- Annual leave
IT Support Technician
Climax Studios —Liverpool
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
IT Operations/Support Technician
Seth's Healthcare Limited —Liverpool
- £32,000 - £35,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
Support Desk
ITAS —Mold
Senior Library Assistant (Apprenticeship)
Mersey and West Lancashire Teaching Hospitals NHS Trust —Prescot
- £28,392 - £31,157 a year
- Part-time
- Microsoft Office
- IT
2d
Guest Experience Advisor
ACC Liverpool —Liverpool
- £26,299.52 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
3d
IT Support
CIS Worldwide Ltd —Chester
- £2,200 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d

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Service Desk Assistant

Movida UK Limited
Liverpool

Quick apply

Job details

Full-time
£27,000 - £29,120 a year
5 days ago

Benefits

On-site gym
Company pension
Canteen
Gym membership
Sick pay

Qualifications

Customer service
English
Presentation skills
IT support
Mobile device management
IT
Communication skills

Full job description

Service Desk Assistant – Mobile Devices & User Support

Movida is a family run business with headquarters based in Lelystad Netherlands and with a UK office in Liverpool England. In addition to the Dutch and English markets, we also serve the European market, with a growing focus on Ireland, Germany, and Belgium. Movida supports businesses in all aspects of telecommunications and telematics, keeping employees mobile and visible. Service, sales, and operational excellence are fundamental to us, as well as safety, privacy, and sustainability.

Our companies are ISO 9001, 14001 and 27001 certified.

We are looking for a reliable and customer-focused Service Desk Assistant to join our support team in Liverpool England. The successful candidate will provide first-line support for mobile devices and assist users both over the phone and in person.

As a service desk employee, you will be in daily contact with our customers and their end users, assisting them with various support queries in telecom and telematics. You will collaborate with our team in the Netherlands and your tasks will involve a lot of phone and digital communication, such as emails, teams, ticketing system and other channels.

Key Responsibilities

Provide technical support for company-issued mobile phones and tablets
Reset, configure, and securely wipe mobile devices when required
Troubleshoot and respond to hardware and device-related queries over the phone
Prepare and deliver clear presentations or demonstrations to staff where needed
Maintain accurate records of device issues and resolutions
Escalate complex technical problems to senior IT staff when appropriate

Skills & Experience Required

Good working knowledge of mobile phones and tablets
Experience resetting, restoring, and wiping mobile devices
Familiarity with Microsoft 365 applications
Strong communication and telephone support skills including a comprehensible command of spoken English
Confident presenting information to individuals or groups
Good organisational and problem-solving abilities
Friendly, professional, and patient approach to customer service

Desirable

Previous experience in a service desk or IT support environment
Knowledge of mobile device management (MDM) systems
Basic understanding of IT hardware and troubleshooting

What We Offer

Supportive team environment
Training and development opportunities
Opportunity to gain hands-on IT support experience
Starting salary of £27,040 leading to £29,120 after a successful three month probation.

To apply, please send your CV and a short covering letter outlining your relevant experience to [email protected].

Pay: £27,000.00-£29,120.00 per year

Benefits:

Canteen
Company pension
Gym membership
On-site gym
Sick pay

Work Location: In person

Quick apply

Refine Your Search

support desk jobs in liverpool, eng

Service Desk Assistant

Service Desk Analyst

Junior IS Support Analyst

Service Desk Analyst

Environmental Support & Enforcement Officer

Customer Service Lead

IT Support Technician

Junior Deskside Support Engineer (Liverpool)

1st line Service Desk Agent

Deskside Support Engineer (Liverpool)

YOUTH PARTICIPATION WORKER

VacancyTitle: Care Worker - 12 Month Fixed Term Contract

IT Service Desk Analyst

IT Business Systems Support Analyst

IT Support Technician

IT Operations/Support Technician

Support Desk

Senior Library Assistant (Apprenticeship)

Guest Experience Advisor

IT Support

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