Client services specialist Work, Jobs in Liverpool, Msy (with Salaries)

Court of Protection Administrator
Jackson Lees Group —Liverpool
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
- Employee assistance programme
- Referral programme
Travel Consultant
Trailfinders —Liverpool
- £44,000 - £49,000 a year
- Sales
Business Development Manager (BDM)
NRC IES LTD —Wirral
- £45,000 - £60,000 a year
- Full-time
- Business development
- Team management
- In-person
Quick apply
Service Support Coordinator
Mind Right —Liverpool
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Work from home
Quick apply
10d
Freelance In-Person Event Specialist - St. Helens, UK
Visit.org —St Helens
- Temporary
- Customer service
- English
- Travel
Quick apply
Client Services Administrator (Reception) PART TIME
University of Liverpool —Liverpool
- £25,804 - £28,778 a year
- Part-time
- Hospital
- University
10d
Copyright Assistant
Sentric —Liverpool
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Multi-Site Security Officer (Corporate CCTV Controller)
Anchor Group Services —Liverpool
- Weekend availability
- Contracts
- Employee assistance programme
People Partner
Pinnacle Group —Liverpool
- £45,000 - £50,000 a year
- Hybrid work
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
SSC Associate - KYC Quality Assurance
BDO —Liverpool
- Full-time
- Microsoft Powerpoint
- Microsoft Access
- Microsoft Outlook
4d
Facilities Contract Support Administrator
Apleona —Liverpool
- £26,500 - £28,500 a year
- Monday to Friday
- Microsoft Excel
- Computer literacy
- Administrative experience
- Employee discount
- Sick pay
Bank Imaging Administrator
Spire Healthcare —Liverpool
- £12.76 an hour
- Full-time
- Phone etiquette
- Free parking
- Annual leave
Document Controller
CPC Project Services —Liverpool
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Casualty Fraud Paralegal
Weightmans —Liverpool
- Full-time
- IT
- Communication skills
- Time management
Personal Injury Claims Handler
Porter Wood Law Limited —Chorley
- £26,000 - £30,000 a year
- Part-time
- Hybrid work
- English
- Organisational skills
- In-person
- Free parking
Quick apply
4d
Citizens Advice on Prescription Liverpool (APP) Adviser
Citizens Advice —Liverpool
- £28,300 a year
- Hybrid work
Warm Homes Network Adviser
Citizens Advice —Liverpool
- £28,300 a year
- Full-time
- Hybrid work
4d
Complex Care Assistant
Evolve Complex care —St Helens
- £16 an hour
- Full-time
- In-person
- School
- Annual leave
- Referral programme
Quick apply
6d
Lead Social Impact Consultant
Peruanas Que Inspiran Community and Media Ltd —Liverpool
- £6,630 - £7,000 a month
- Full-time
- Analysis skills
- Supervising experience
- Project management
Quick apply
10d
Administrative Assistant - FTC
HSB —Birkenhead
- Temporary
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme

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Court of Protection Administrator

Jackson Lees Group
Liverpool

Apply Now

Job details

Permanent | Full-time

Benefits

Company pension
Employee assistance programme
Referral programme

Qualifications

Microsoft Office
Administrative experience
IT
Typing
Communication skills
Time management

Full job description

We're looking for an organised and proactive Team Administrator to join our Court of Protection team in Liverpool. This is a fantastic opportunity to play a vital role in supporting a busy and specialist department, ensuring the smooth delivery of high-quality client service and administrative support. You'll work closely with colleagues, clients and third parties, making a real difference through your attention to detail, professionalism and commitment to excellence.

Key Information

Office

Liverpool Walker House

Department

Court of Protection

Responsible to

Team Supervisor

Contract Term

Permanent

Hours

Full Time

Who are we?

The Jackson Lees Group is a leading North West law firm and part of The MAPD Group. What started as a small Liverpool practice has grown into a multi‑office firm with more than 200 colleagues across Liverpool, Hoylake, Heswall and Churchtown. We are proud of our culture, our values, and our commitment to delivering exceptional legal services while supporting our people to be the best version of themselves.

What do we need?

We are looking to recruit a proactive and organised Team Administrator to join our Court of Protection team in Liverpool, based at Walker House. This is a key support role where you will provide high-quality administrative assistance to the department, helping to ensure the smooth day-to-day management of client matters while delivering a professional, responsive and efficient service.

You will play an important part in supporting the team’s operations, maintaining excellent standards of client care, and contributing to the continued success of the Court of Protection department through your attention to detail, reliability and commitment to delivering outstanding support.

Overall Purpose

To provide a first-rate administrative service to clients, colleagues and stakeholders, ensuring work is completed accurately, efficiently and in accordance with Group policies, procedures and regulatory requirements. To act as a professional ambassador for the Group at all times, supporting the delivery of exceptional client service and contributing to the success of the Court of Protection team.

Key Responsibilities:

Produce accurate, well-presented documents in line with the Group's house style from digital dictation, templates and manuscripts.
Manage email enquiries and correspondence from clients, professional contacts and third parties in a timely and professional manner.
Maintain accurate filing and document management systems to ensure information is easily accessible and compliant with firm procedures.
Assist clients and other contacts by telephone, handling enquiries professionally and taking accurate messages where required.
Update and maintain departmental databases, spreadsheets and case management systems.
Process invoices and assist with banking administration, including regular monitoring of deputy account balances and escalating any concerns appropriately.
Provide administrative support to fee earners and the Head of Department, including preparing documentation, undertaking research and liaising with clients and third parties.
Arrange meetings, appointments and travel arrangements, ensuring all relevant documentation is prepared in advance.
Support effective risk management by undertaking administrative checks and maintaining accurate file records.
Organise departmental meetings, prepare agendas, take minutes and circulate actions where required.
Manage workloads effectively, raising any concerns regarding priorities or capacity with the appropriate supervisor.
Provide support and cover for colleagues across the department when required.
Maintain strict confidentiality and ensure compliance with data protection requirements at all times.
Continually develop knowledge, skills and understanding of Court of Protection processes and procedures.
Assist with the day-to-day administration of the office, including handling post, deliveries and other operational tasks where required.
Utilise the Group's technology and systems effectively and participate in training to support continuous improvement.
Support business development initiatives by promoting the Group's services and maintaining positive client relationships.
Assist in the prompt reporting of complaints, claims or potential risks in accordance with firm procedures.
Ensure compliance with all Group policies, procedures and regulatory requirements, including those of the Solicitors Regulation Authority.

Skills and Experience

Previous administrative experience, ideally within a professional services or legal environment.
Excellent written and verbal communication skills.
Strong organisational and time management abilities, with the ability to prioritise competing tasks.
Good working knowledge of Microsoft Office applications and case management systems.
Fast, accurate typing and document production skills.
Strong attention to detail and commitment to delivering high-quality work.
Ability to work independently and as part of a collaborative team.
Trustworthy, reliable and able to handle confidential information appropriately.
Professional and client-focused approach with excellent interpersonal skills.

What’s in it for you

Competitive salary
25 days holiday (plus bank holidays)
Referral bonus
Free Health Cash Plan
Pension plan
Death in service benefit
Employee Assistance Programme
Hybrid / working from home options
Unlimited access to training academy courses

Jackson Lees Group (a part of The MAPD Group) is committed to fostering an accepting an inclusive environment for our people and clients. We know that Making A Positive Difference through the practice of law can be achieved best when we celebrate diversity of all kinds. We actively encourage those from underrepresented groups and diverse backgrounds to apply for this role, including people from minority ethnicity backgrounds, religious backgrounds, LGBTQIA+ people, disabled people, people from different social backgrounds and of different ages.

Applications

Please direct all applications to our recruitment team: [email protected]

Visit our Recruitment page on LinkedIn - MAPD Recruitment

Apply Now

Refine Your Search

client services specialist jobs in liverpool, msy

Court of Protection Administrator

Travel Consultant

Business Development Manager (BDM)

Service Support Coordinator

Freelance In-Person Event Specialist - St. Helens, UK

Client Services Administrator (Reception) PART TIME

Copyright Assistant

Multi-Site Security Officer (Corporate CCTV Controller)

People Partner

SSC Associate - KYC Quality Assurance

Facilities Contract Support Administrator

Bank Imaging Administrator

Document Controller

Casualty Fraud Paralegal

Personal Injury Claims Handler

Citizens Advice on Prescription Liverpool (APP) Adviser

Warm Homes Network Adviser

Complex Care Assistant

Lead Social Impact Consultant

Administrative Assistant - FTC

I want to receive the latest job alerts for client services specialist in liverpool, msy

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