Credit advisor Work, Jobs in Liverpool, Msy (with Salaries)

Customer Service Advisor
Ardent Credit Services Ltd —Liverpool
- £27,100 - £31,372 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Free parking
- Employee discount
Quick apply
Receptionist / Service Advisor
WIRRAL AUTOMOTIVE SERVICES LIMITED —Prenton
- Full-time
- Front desk
- In-person
- Communication skills
Quick apply
Tech & Customer Support Advisor
Fusion Fibre Group —Warrington
- £26,000 - £27,000 a year
- Full-time
- CRM software
- English
- Analysis skills
- Free parking
- Work from home
Quick apply
1d
Service Advisor
Lookers —Chester
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Service Advisor
Northern Commercials (Mirfield) Ltd —Manchester
- £30,261.64 a year
- Full-time
- Computer literacy
- English
- Organisational skills
- Free parking
Quick apply
6d
Customer Service & Logistics Co-Ordinator
Nichols PLC —Newton-le-Willows
- Hybrid work
- Communication skills
- Free parking
- Employee discount
Customer Service/Sales Advisor
Autocentre Limited —Chorley
- £28,000 - £38,000 a year
- Full-time
- CRM software
- English
- Computer skills
- Free parking
- Employee discount
Quick apply
1d
Junior Accountant - 12 month FTC
The Very Group —Liverpool
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- SharePoint
- Employee discount
Quick apply
7d
Senior Membership Advisor
Active Bolton —Horwich
- £27,239 - £32,039 a year
- Weekend availability
- CRM software
- In-person
- Free parking
- Employee discount
Quick apply
6h
Pre-Litigation paralegal
Principia Law —Northwich
- £25,004 - £28,481 a year
- Hybrid work
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Customer Experience Advisor
Veolia ES (UK) Limited —Warrington
- Full-time
- Organisational skills
- Annual leave
- Employee discount
Quick apply
1d
Senior Customer Experience Advisor
Veolia ES (UK) Limited —Warrington
- Full-time
- Continuous improvement
- Team management
- Mentoring
Quick apply
1d

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Customer Service Advisor

Ardent Credit Services Ltd -
Liverpool

Quick apply

Job details

Full-time
£27,100 - £31,372 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
Life insurance
Car scheme
On-site parking

Qualifications

Financial Conduct Authority guidelines
Customer service call handling
Outbound debtor call management
Arrears management
Computer skills
Customer interaction
Outbound calling
Communication skills

Full job description

Customer Service Advisor - Call Centre

Ardent Credit Services Ltd is expanding so why not join us as a Customer Service Advisor, in our Kirkby, Knowsley call centre. We are a multi award winning debt recovery and credit management services provider who operate in both the consumer and commercial sectors. We are proud to work on behalf of some of the world’s largest creditors and even prouder of our friendly working environment.

Salary: £27,100 - £31,372 per annum plus non-contractual bonus.

Job Overview

On a day-to-day basis you will communicate with customers through incoming and outgoing telephone calls. Supporting customers to pay off their debts in a practical and affordable way. You will aim to understand customers individual circumstances by asking questions ensuring that the customers best interests are met.

It is hard work and can be difficult at times but also rewarding when we achieve the right outcome for customers whilst working towards KPI’s. It’s not for everyone, but you can make a real impact on people’s lives.

About you

Excellent written and verbal communication skills
understanding of vulnerable customers and how to identify them
understanding of FCA guidelines
Good telephone manner
Strong listening skills with the ability to confidently articulate the best outcome for the customer on the spot.
Good IT skills, with knowledge of Excel and confidence
Minimum 1 years Collection experience
Working Hours

Monday-Friday 9am-5:30pm.

Although we have no immediate plans to change our working hours, we may at some point in the future return to the original shift pattern which is an alternating 2-week shift of Monday – Friday 8am - 4pm and 10am – 7pm and 1 Saturday every 4 weeks, 9am – 2pm

Hybrid Working Opportunities

We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week once you are achieving core competencies. Reviews take place after 6 months of employment, but further information will be discussed at interview.

It's our people that make us a truly exciting and inclusive place to work - a place where you can let your skills shine. If you would like to find out more, you can find this at the Ardent Credit Services Website. So, whatever your culture, gender identity, religion, ethnicity, age, neurodiversity, or disability status, if you are ready to help us make a difference, we think you will fit right in

Please Note: The successful candidate will also be required to have a credit check and DBS check so please make sure you are happy for us to conduct this should you be successful.

Benefits to you

Competitive salary

We offer a range of programmes and benefits to help our people, and their families stay healthy and happy, including:

Cycle to Work, Electric Car scheme, Dental and Health Plans, Company Pension, Life Insurance and Colleague Assistance Program.

We also offer 100’s of discounts on shopping, days out, restaurants, cinema, holidays and much more, including Tesco, Ikea, ASOS, Nike, TK Maxx, BooHoo, JustEat, Deliveroo, B&M, Curry’s Argos, Primark, Odeon, Pizza Express, Costa Coffee, and many, many more….

We provide free on-site parking, bike storage, and shower facilities.

You will also have opportunities to make an impact on your personal development, we offer a global career path to help our colleagues develop their careers and grow with us, together.

Holidays

Holidays start at 21 days (rising to 25 days) plus 8 bank holidays,

We look after the personal information you provide to us, if you would like to know more about how we use your data you can read our ‘Privacy Notice & Cifas Fair Processing Notice for Candidates’ which is available at the Phillips-Cohen UK website.

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Refine Your Search

credit advisor jobs in liverpool, msy

Customer Service Advisor

Receptionist / Service Advisor

Tech & Customer Support Advisor

Service Advisor

Service Advisor

Customer Service & Logistics Co-Ordinator

Customer Service/Sales Advisor

Junior Accountant - 12 month FTC

Senior Membership Advisor

Pre-Litigation paralegal

Customer Experience Advisor

Senior Customer Experience Advisor

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