Outreach specialist Work, Jobs in Liverpool, Msy (with Salaries)

Help to Claim Adviser
Citizens Advice —Liverpool
- £27,096 a year
- Full-time
- Hybrid work
- Communication skills
8d
Help to Claim Adviser
Citizens Advice Liverpool —Liverpool
- £27,096 a year
- Full-time
- Hybrid work
- IT
- Communication skills
8d
Senior Talent Acquisition Partner
Northbridge Talent Group —Liverpool
- £54,420.00 - £76,327.06 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- Health & wellbeing programme
- Work from home
Quick apply
3d
Peloton Expert (Part-Time) - John Lewis Liverpool
Peloton —Liverpool
- Part-time
- Hospitality
- Salesforce
- Microsoft Office
- Flexible schedule
Quick apply
Substance Misuse Nurse
Change Grow Live —Liverpool
- £38,114.53 - £44,469.24 a year
- In-person
- Employee assistance programme
- Employee discount
Speech & Language Therapist
Alder Hey Children's NHS Foundation Trust —Liverpool
- £32,073 - £39,043 a year
- Full-time
3d
Locum Consultant in Plastic Surgery with an interest in Craniofacial
Alder Hey Children's NHS Foundation Trust —Liverpool
- £113,565 - £150,569 a year
- Full-time
3d
Dyscalculia Practitioner (To work within the Speech, Langauge and Literacy Outreach Team)
Wrexham County Borough Council —Wrexham
- £31,683 a year
- Bilingual
- School
1d
Team Leader
Blackpool Teaching Hospitals NHS Foundation Trust —Lytham
- £49,387 - £56,515 a year
- Part-time
- Leadership
- Communication skills
- Flexible schedule
1d
Sales Agent
The Granite Group —Liverpool
- £26,938 - £28,609 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Flexible schedule
Quick apply
Specialist Speech and Language Therapist
Alder Hey Children's NHS Foundation Trust —Liverpool
- £39,959 - £48,117 a year
- Full-time
- Travel
- Care plans
- Communication skills
- Annual leave
3d
Business Development Consultant
UCS Medical Ltd —Warrington
- £20,000 - £50,000 a year
- Part-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Work from home
Quick apply
12d
GTM Engineer (RevOps / SalesOps)
Fuelius —Chester
- Full-time
- Hybrid work
- Sales
- APIs
- IT
Quick apply
Staff Nurse - Endoscopy Unit
Mersey and West Lancashire Teaching Hospitals NHS Trust —Prescot
- £32,073 - £39,043 a year
- 8 hour shift
- Organisational skills
- Care plans
- Communication skills
12d
Commission Only Sales Consultant
Lagan's Healthcare Limited —Bolton
- Hybrid work
- Customer service
- English
- Driving
- Free parking
Quick apply
5d

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Help to Claim Adviser
Citizens Advice —Liverpool
Provide advice through telephone and webchat. Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate.
£27,096 a year
8d
Help to Claim Adviser
Citizens Advice Liverpool —Liverpool
Experience of providing advice through telephone and web chat. Basic knowledge of multiple enquiry areas to aid with identifying emergencies and making…
£27,096 a year
8d

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Help to Claim Adviser

Citizens Advice -
Liverpool

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Job details

Permanent | Full-time
£27,096 a year
8 days ago

Qualifications

Communication skills

Full job description

Salary

£27096

Location

Agreed Citizens Advice Liverpool office locations and from home (hybrid working available after probation)

Workplace

Office based

Contract

Permanent

Hours per week

35 hours per week

How to apply

Interviews will take place on 23 July 2026.

About the role

Advice Giving

Provide advice through telephone and webchat

Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities

Supporting clients to use ICT to make their new Universal Credit claim

Use Citizens Advice resources to find, interpret and communicate the relevant information to clients

Complete benefits checks when appropriate

Research and explore options and implications so that clients can make informed decisions.

Act for the client where necessary using appropriate communication skills and channels.

Refer internally or to other specialist agencies as appropriate.

Ensure that all work meets quality standards and the requirements of the funder

Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.

Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

Complete the required training to comply with quality assurance processes

Research and campaigns

Support our research and campaigns work through various channels including case studies, data collection and client consent

Professional development

Keep up to date with legislation, policies and procedures and undertake appropriate training

Read relevant publications

Attend relevant internal and external meetings as agreed with the line manager

Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate

Administration

Use of telephony and IT equipment for multichannel delivery of advice services

Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure GDPR compliant training is completed on an annual basis

Ensure that all work conforms to your organisation’s systems and procedures

Other duties and responsibilities

Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service

Demonstrate commitment to the aims and policies of Citizens Advice

Abide by health and safety guidelines and share responsibility for own safety and that of colleagues

Work from a variety of Citizens Advice Liverpool outlets and outreach locations across the city as required over the course of the week between the hours of 8am-6pm.

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.

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outreach specialist jobs in liverpool, msy

Help to Claim Adviser

Help to Claim Adviser

Senior Talent Acquisition Partner

Peloton Expert (Part-Time) - John Lewis Liverpool

Substance Misuse Nurse

Speech & Language Therapist

Locum Consultant in Plastic Surgery with an interest in Craniofacial

Dyscalculia Practitioner (To work within the Speech, Langauge and Literacy Outreach Team)

Team Leader

Sales Agent

Specialist Speech and Language Therapist

Business Development Consultant

GTM Engineer (RevOps / SalesOps)

Staff Nurse - Endoscopy Unit

Commission Only Sales Consultant

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