Patient access occupations Work, Jobs in Liverpool, Msy (with Salaries)

Personal Customer Advisor
Bullen Healthcare —Liverpool
- £12.91 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
- Flexible schedule
Quick apply
Radiology receptionist
The Walton Centre NHS Foundation Trust —Liverpool
- £25,272 a year
- Part-time
- Customer service
- Communication skills
5d
Admission & Discharge Co-ordinator Neuro Services.
Impression Health and support LTD (Derby House ) —Liverpool
- From £60,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
5d
Outpatient Receptionist
The Walton Centre NHS Foundation Trust —Liverpool
- £25,272 a year
- Part-time
- Annual leave
3d
Early Diagnosis Navigator Support Worker
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £28,392 - £31,157 a year
- Full-time
- Rehabilitation centre
- Organisational skills
- Communication skills
17h
Administrator
NHS Professionals —Widnes
- £12.92 an hour
- Temporary
- Microsoft Word
- Management
- Accounting
Quick apply
14d
Care Coordinator (Maternity Cover)
evolve complex care —Birkenhead
- £30,000 a year
- Part-time
- IT
- In-person
- Care plans
- Health & wellbeing programme
- Referral programme
Quick apply
5d
Clinical Personal Assistant - Hewitt Fertility Centre
Liverpool Women's NHS Foundation Trust —Liverpool
- £28,392 - £31,157 a year
- Part-time
- Communication skills
4d
Medical Receptionist
Abbey Fertility Clinic —Chester
- £23,000 - £25,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
11d
Care Services Administrator
Claire House —Wirral
- £27,500 - £30,200 a year
- Full-time
- Communication skills
- Office experience
11d
Patient Journey & Clinical Support Coordinator
Liverpool Chiropractic Clinic —Liverpool
- £14 an hour
- Full-time
- Sales
- Social media management
- Customer service
- Free parking
Quick apply
14d
Medical Receptionist
Colby Medical Centre —Huyton
- £12.81 an hour
- Part-time
- Administrative experience
- Patient care
- Organisational skills
Quick apply
1d
Medical Secretary - Ophthalmology
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £28,392 - £31,157 a year
- Full-time
- Rehabilitation centre
- Annual leave
7d
Administrator
West Wirral Group Practice —Wirral
- From £12.71 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Accounting
- Free parking
- Sick pay
Quick apply
Patient Correspondence Administrator / Medical Secretary
West Wirral Group Practice —Wirral
- From £12.71 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Organisational skills
- Free parking
- Sick pay
Quick apply
Sleep Laboratory Utilisation Co-ordinator
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £25,760 - £27,476 a year
- Full-time
- Rehabilitation centre
- Organisational skills
- Communication skills
17h
Receptionist
Anfield Group Practice —Liverpool
- £12.71 an hour
- Part-time
- Accounting
- Organisational skills
- Front desk
Quick apply
Sleep Laboratory Clinical Co-ordinator
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £28,392 - £31,157 a year
- Full-time
- Oracle
- Rehabilitation centre
- Organisational skills
17h
Support Secretary
North Cheshire and Mersey NHS Foundation Trust —Warrington
- £25,760 - £27,476 a year
- Part-time
- Annual leave
3d
Contact Cares Advisor
St. Helens Council —St Helens
- £27,711 - £30,060 a year
- Weekend availability
- Communication skills
- Relocation assistance
13d

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Personal Customer Advisor

Bullen Healthcare -
Liverpool

Quick apply

Job details

Permanent | Full-time
£12.91 an hour

Benefits

Free parking
Company pension
Company events
Flexible schedule
Referral programme
On-site parking

Qualifications

Microsoft Word
Outbound sales
Microsoft Outlook
Microsoft Office
Medical Sales

Full job description

We're growing and we're looking for new Advisors to join our team working 42.5 hours per week, Monday to Friday between 8am and 8pm, on a pattern that suits you.

Be the Voice That Changes Lives.....
At Bullen Healthcare, we’ve spent over 160 years providing not just essential healthcare products, but genuine care and unwavering support to people living with medical conditions. As the UK’s largest independent provider of stoma and urology delivery services, we’re proud to go the extra mile—every single day.

Now, we’re on the lookout for resilient, motivated, and compassionate Personal Customer Advisors to join our high-performing Contact Centre team in Liverpool.

What’s the Role All About?

This isn’t cold calling. This is purposeful, patient-focused communication.

As an Internal Personal Customer Advisor, you’ll be responsible for delivering a personal service to your own diary of patients, contacting them each month to ensure they have a continuous supply of their essential, life changing medical appliances and medication. You’ll be carrying out stock checks, placing orders, and ensuring patients are retained and connected to the right support when needed.

You’ll need to be driven by targets, but more importantly, driven by the desire to make a real difference to someone's day, and someone’s life.

What You'll Be Doing

Patient Diary Management

Manage your own workload to ensure all patients are contacted as per the diary schedule ensuring calls are completed in line with our quality standards
Speak to GP surgeries to chase prescription requests for your patient diary
Update our patient records system to ensure placed orders are submitted to the warehouse for picking and delivery
Achieve and exceed personal sales targets, team KPIs, and metrics

Patient Experience

Build rapport through confident, empathetic communication
Handle objections professionally and listen to patient questions and concerns
Ensure all patient interactions reflect our values and commitment to care

Data & Compliance

Accurately document every patient call and interaction in our CRM
Work within regulatory, privacy and GDPR standards always
Keep up to date with products, services, and processes to speak with authority and credibility

Teamwork & Feedback

Share insights, feedback, and trends to help improve patient experience
Take part in team meetings, training, coaching and knowledge sharing
Live and breathe the Bullen values in everything you do

What You Bring

Essential:

Experience in outbound telesales or phone-based customer engagement
Goal-focused with a resilient, can-do attitude
Confident objection handling and active listening skills
Great communication, adaptability, and energy on the phone
Ability to juggle multiple tasks, and systems
Strong confidentiality and discretion—this is personal, sensitive work
Proficiency in Microsoft Office and CRM/telephony platforms

Desirable:

Healthcare or medical product sales experience
Familiarity with automated dialling systems or outbound calling campaigns

What Makes This Role Different?

At Bullen, we’re not just providing a product — we’re providing peace of mind, better quality of life, and a reliable helping hand for someone living with a lifelong condition.

What’s in It for You?

A meaningful role with impact—every call can make a difference
A warm, collaborative workplace full of people who care
Training, coaching, and ongoing development
The chance to be part of something bigger than yourself
Flexible working hours up to 45 per week working between 8am and 8pm depending on individual preference

Sound like you?
If you love connecting with people and want your work to truly matter—this could be your next big opportunity.

Apply now and start helping patients live better, one conversation at a time.

Recruitment Process

We have partnered with Lily AI to support our recruitment process. All candidates will be screened on application and when progressed, invited to attend an AI screening call with Lily.

The final stage will involve a brief interview with a member of our Contact Centre Team.

Job Types: Full-time, Permanent

Pay: £12.91 per hour

Benefits:

Company events
Company pension
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in liverpool, msy

Personal Customer Advisor

Radiology receptionist

Admission & Discharge Co-ordinator Neuro Services.

Outpatient Receptionist

Early Diagnosis Navigator Support Worker

Administrator

Care Coordinator (Maternity Cover)

Clinical Personal Assistant - Hewitt Fertility Centre

Medical Receptionist

Care Services Administrator

Patient Journey & Clinical Support Coordinator

Medical Receptionist

Medical Secretary - Ophthalmology

Administrator

Patient Correspondence Administrator / Medical Secretary

Sleep Laboratory Utilisation Co-ordinator

Receptionist

Sleep Laboratory Clinical Co-ordinator

Support Secretary

Contact Cares Advisor

I want to receive the latest job alerts for patient access occupations in liverpool, msy

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