Senior shift supervisor Work, Jobs in Liverpool, Msy (with Salaries)

Client Services Supervisor - Liverpool
Rapport —Liverpool
- £32,782 a year
- Full-time
- Computer literacy
- Leadership
- Communication skills
- Employee assistance programme
5d
Shift Supervisor/Team Leader
Subway —Knowsley
- Supervising experience
- Communication skills
- Annual leave
- Employee discount
Quick apply
8d
Senior Packing Supervisor
Beechdean Manufacturing —Chester
- £15 an hour
- Full-time
- Team management
- Warehouse experience
- In-person
- Free parking
- Referral programme
Quick apply
2d
Sortation Manager
Evri —Runcorn
- From £40,000 a year
- Monday to Friday
- Analysis skills
- Team management
- Leadership
- Employee assistance programme
- Employee discount
Bar and Events Supervisor
Hotel Anfield —Liverpool
- From £13.71 an hour
- Part-time
- Bar
- Management
- Hotel
Quick apply
12d
Team Leader
Wright Choice Foods Ltd —Liverpool
- Up to £13.01 an hour
- Customer service
- Supervising experience
- Organisational skills
- Free parking
Quick apply
6d
NIGHT CHEF SUPERVISOR
BaxterStorey —Runcorn
- Weekend availability
- Culinary experience
- Cooking
- Supervising experience
6d
Dedicated Contract Support Officer
UniTrust —Liverpool
- £14.95 an hour
- Weekend availability
- Customer service
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Sick pay
Quick apply
Casual Matchday and Events Hospitality
Wrexham AFC —Wrexham
- Part-time
- Hospitality
- Bar
- Customer service
Quick apply
Night Chef Supervisor
BaxterStorey UK —Runcorn
- Weekend availability
- Culinary experience
- Cooking
- Supervising experience
Quick apply
7d
Field Care Supervisor
The Human Support Group Limited —Liverpool
- £13.20 - £13.21 an hour
- Full-time
- Paid training
- Annual leave
Night Residential Supervisor Penketh
We Change Lives —Warrington
- £14.31 an hour
- 12 hour shift
- Employee discount
- Referral programme
Quick apply
Head Barista/Supervisor
The Cheshire Outpost —Knutsford
- £25,000 - £28,000 a year
- Full-time
- Supervising experience
- Team management
- In-person
Quick apply
7d
Residential Supervisor Penketh
We Change Lives —Warrington
- £13.31 an hour
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Employee discount
- Referral programme
Quick apply
Support Coordinator
Creative Support —Wigan
- Up to £14.05 an hour
- Full-time
- Supervising experience
- Annual leave
- Employee assistance programme
Retail Team Leader – Part-Time (20 Hours/Week)
Heron Foods —Ashton-in-Makerfield
- Up to £13 an hour
- Part-time
- Leadership
- Employee discount
Quick apply
2d
Registered Veterinary Nurse
IVC —Ormskirk
- Up to £33,000 a year
- Part-time
- Organisational skills
- Communication skills
- Annual leave

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Client Services Supervisor - Liverpool

Rapport -
Liverpool

Apply Now

Job details

Permanent | Full-time
£32,782 a year
5 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Computer literacy
Leadership
Communication skills

Full job description

We’re looking for a polished and personable Client Services Supervisor to join the Rapport team at a prestigious Liverpool client site, supporting a leading accountancy and business advisory firm.

This role suits someone who enjoys creating positive first impressions, building rapport with guests, and delivering consistently high standards in a professional environment.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday, shift rota basis with flexibility as per business needs).

Salary: £32,782 per annum

What will you get?

Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

Team Leadership

Lead and manage a team of 4, providing guidance, support and development opportunities
Conduct regular one-to-ones with team members to discuss performance, provide feedback, and identify training needs.

Client Service & Switchboard / Call Services

Lead by example in delivering a warm, courteous and prompt service to all internal and external clients
Oversee call handling for all Call Services, ensuring calls are answered professionally and within agreed SLAs
Act as an escalation point for complex or sensitive client enquiries
Build and maintain strong relationships with clients, PA’s, bookers, and senior stakeholders across all sites
Monitor team inboxes and call queues to ensure emails and enquiries are actioned accurately and within SLA
Identify service issues or trends and implement corrective actions

Meeting Room Reservations, Events & Central Bookings

Oversee the management and administration of meeting room reservations, ensuring accurate scheduling, appropriate room allocation, and effective utilisation of space
Ensure the end-to-end coordination of meeting room bookings and events is delivered in line with service level agreements.
Provide escalation support for complex, high-profile, or large-scale events.
Ensure meeting rooms are prepared in accordance with booking requirements, including room configuration, capacity, audio-visual and video conferencing arrangements.
Monitor booking conflicts, cancellations, and changes, ensuring timely resolution and communication.
Ensure regular checks of meeting room reservations are completed in line with agreed SLAs.
Liaise with Facilities, IT, Hospitality, and Catering teams to ensure the successful delivery of meetings and events.
Attend planning meetings with bookers regarding events when required.

Facilities Helpdesk

Oversee the operation of the Facilities Helpdesk and associated systems, including CAFM and room booking platforms.
Ensure all Facilities Helpdesk tickets are logged, prioritised, and resolved within agreed SLAs.
Act as the escalation point for urgent or critical building, equipment, or safety issues.
Monitor outstanding helpdesk requests and ensure completion prior to meetings or events.
Ensure helpdesk systems are accurately updated, maintaining clear audit trails.
Identify recurring issues and support continuous improvement initiatives.

The ideal candidate will

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Have a positive, outgoing personality and be able to easily build rapport with key stakeholders.
Be proactive, flexible and adaptable, with great attention to detail and ambition to learn and grow.
Display excellent personal presentation and interpersonal skills.
Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette.
Demonstrate the ability to work independently and manage own workload.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Apply Now

Refine Your Search

senior shift supervisor jobs in liverpool, msy

Client Services Supervisor - Liverpool

Shift Supervisor/Team Leader

Senior Packing Supervisor

Sortation Manager

Bar and Events Supervisor

Team Leader

NIGHT CHEF SUPERVISOR

Dedicated Contract Support Officer

Casual Matchday and Events Hospitality

Night Chef Supervisor

Field Care Supervisor

Night Residential Supervisor Penketh

Head Barista/Supervisor

Residential Supervisor Penketh

Support Coordinator

Retail Team Leader – Part-Time (20 Hours/Week)

Registered Veterinary Nurse

I want to receive the latest job alerts for senior shift supervisor in liverpool, msy

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