Service delivery director Work, Jobs in Liverpool, Msy (with Salaries)

Director of Service Delivery
Radiokomunica Media and Communications Ltd —Liverpool
- £67,000 - £90,000 a year
- Full-time
- In-person
- Business
- Leadership
Quick apply
1d
Senior Customer Service Manager
TeamGround Global Solutions Ltd —Liverpool
- £47,125.88 - £65,542.21 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Flexitime
Quick apply
Head of Community Engagement
Progress Schools —Bootle
- £40,000 - £45,000 a year
- Hybrid work
- English
- No degree
- Travel
- Employee discount
- Referral programme
Healthy Lifestyle Service Operational Lead
ICE Creates —Birkenhead
- £45,000 - £48,000 a year
- Weekend availability
- Hybrid work
- Microsoft Excel
- Management
- Data analysis skills
- Health & wellbeing programme
- Work from home
Quick apply
4d
Programme Director - Speke & Seacombe
Right to Succeed —Liverpool
- £58,916 - £63,717 a year
- Full-time
- Travel
- Contracts
- In-person
- Annual leave
- Work from home
Quick apply
11d
Director of Operations
Bernouli Strategic Services Ltd —Liverpool
- £85,000 - £101,800 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
1d
Head of Service Delivery
Kudos Services —Warrington
- Up to £75,000 a year
- Full-time
- Business
- Employee assistance programme
- Life insurance
Quick apply
Responsible Individual
Therapeutic Care NW LTD —Leigh
- Up to £400 a day
- In-person
- Leadership
- Communication skills
Quick apply
Chief Operating Officer
St Joseph Catholic Multi Academy Trust —Liverpool
- £108,202 - £134,860 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
11d
Managing Director - Facilities Management
Mercury Hampton Ltd —Liverpool
- £90,000 - £100,000 a year
- Full-time
- Leadership
Quick apply
Event Delivery Manager
BDO —Liverpool
- Full-time
- Organisational skills
- IT
- Leadership
Teacher
Progress Schools —Liverpool
- £30,900 - £41,200 a year
- English
- IT
- School
- Employee discount
- Referral programme
Director of Shipping Operations
Digital Worldwide Shipping and Logistics Ltd —Liverpool
- £70,000 - £91,600 a year
- Full-time
- Microsoft Office
- In-person
- Leadership
Quick apply
1d
Chief Operations Officer
Kaka Chemicals Africa Supply & Distribution Ltd —Liverpool
- £78,000 - £120,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
16h
Diary Manager Corporate Services
HM Prison & Probation Service —Birkenhead
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
12d
Director of Health & Safety
University of Liverpool —Liverpool
- £80,526 - £90,606 a year
- Full-time
- Communication skills
Director of Software Testing Services
Dilato AI, Cloud & Software Services Ltd —Liverpool
- £9,500 - £15,500 a month
- Full-time
- Analysis skills
- Leadership
- Communication skills
Quick apply
Community Operations & Attendance Coordinator
Progress Schools —Bootle
- £25,070.80 a year
- Remote
- English
- Administrative experience
- Mentoring
- Employee discount
- Referral programme
Crematorium Assistant
Memoria Ltd —St. Asaph
- £14,900 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Employee assistance programme
- Life insurance
Quick apply
12d
Project Service Manager - Male Hostel
New Start —Liverpool
- £38,602 a year
- Overtime
- Management
- Supervising experience
- Annual leave
Quick apply

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Director of Service Delivery

Radiokomunica Media and Communications Ltd
Liverpool

Quick apply

Job details

Permanent | Full-time
£67,000 - £90,000 a year
1 day ago

Benefits

Company car
Private medical insurance
On-site parking

Qualifications

Business Management
Performance management
Communications
Business
Leadership
Communication skills

Full job description

About the Role:

Liverpool has a strong reputation for creativity, communication and commercial growth, and at Radiokomunica Media and Communications Ltd, we bring that same energy to the services we deliver.

We provide communication, media operations and business support solutions for organisations that need dependable service, clear reporting and strong client relationships.

We are looking for a Director of Service Delivery who can take overall responsibility for the quality, performance and continued development of our client services. You will lead service delivery teams, improve operational standards and ensure that client commitments are delivered consistently.

This is a senior leadership role for someone who can balance strategic planning with practical execution. You will work closely with clients, department heads and senior management to ensure that our services remain efficient, scalable and commercially successful.

Why Work With Us?

The Environment:

You will join a collaborative and commercially focused working environment in Liverpool. We encourage clear communication, practical decision making and shared accountability across every department.

Leadership Influence:

You will have a direct voice in operational planning and company strategy. Your recommendations will influence how services are structured, measured and improved.

Service Development:

You will have the opportunity to introduce new processes, strengthen delivery standards and build a service model that supports long term growth.

Professional Growth:

We support continued leadership development through relevant training, industry events and opportunities to take ownership of major operational projects.

Key Responsibilities:

Service Delivery Leadership:

Take overall responsibility for the performance, quality and consistency of services delivered across the organisation.

Operational Strategy:

Develop and implement service delivery plans that support company objectives, client expectations and sustainable business growth.

Team Leadership:

Lead, coach and develop managers and operational teams. Set clear performance expectations and create a culture of accountability and continuous improvement.

Client Management:

Build strong relationships with key clients, review service performance and ensure that concerns are resolved professionally and efficiently.

Performance Monitoring:

Establish service standards, operational targets and reporting processes. Use performance data to identify risks, improve productivity and support better decision making.

Process Improvement:

Review existing workflows and introduce practical improvements that increase efficiency, service quality and customer satisfaction.

Financial Management:

Support departmental budgeting, resource planning and cost control while ensuring that service standards remain consistently high.

Risk and Compliance:

Ensure that service delivery activities follow company policies, contractual commitments and relevant regulatory requirements.

Stakeholder Management:

Present operational updates, recommendations and performance reports to senior management, clients and internal stakeholders.

What We Are Looking For:

Experience:

At least 7 years of experience in service delivery, operations, client services or a related field, including a minimum of 3 years in a senior management or leadership position.

Leadership:

Demonstrated experience managing managers and multidisciplinary teams within a client focused or service based organisation.

Service Management:

Strong understanding of service delivery frameworks, performance management, process improvement and operational reporting.

Commercial Awareness:

Ability to balance client satisfaction, operational quality and financial performance when making business decisions.

Communication Skills:

Excellent written and verbal communication skills, with the confidence to manage senior stakeholders and present complex information clearly.

Problem Solving:

A practical and analytical approach to resolving service issues, improving processes and managing operational risks.

Education:

A degree in business management, operations, communications or a related subject is preferred. Equivalent senior level experience will also be considered.

Mindset:

You are organised, commercially aware and comfortable taking responsibility. You know how to set high standards while remaining practical, approachable and focused on results.

Pay: £67,000.00-£90,000.00 per year

Benefits:

Company car
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

service delivery director jobs in liverpool, msy

Director of Service Delivery

Senior Customer Service Manager

Head of Community Engagement

Healthy Lifestyle Service Operational Lead

Programme Director - Speke & Seacombe

Director of Operations

Head of Service Delivery

Responsible Individual

Chief Operating Officer

Managing Director - Facilities Management

Event Delivery Manager

Teacher

Director of Shipping Operations

Chief Operations Officer

Diary Manager Corporate Services

Director of Health & Safety

Director of Software Testing Services

Community Operations & Attendance Coordinator

Crematorium Assistant

Project Service Manager - Male Hostel

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