Service desk support Work, Jobs in Liverpool, Msy (with Salaries)

Customer Support and Welcome Desk Associate
Thomas Bradley Group —Warrington
- Up to £26,227.50 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
4d
Service Desk Assistant
Movida UK Limited —Liverpool
- £27,000 - £29,120 a year
- Full-time
- Customer service
- English
- Presentation skills
- Gym membership
- Sick pay
Quick apply
12d
Service Desk Analyst
Brabners —Liverpool
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
Reception and Helpdesk Administrator
Brunswick Business Park —Liverpool
- £24,000 - £25,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
Quick apply
2d
IT Support Apprentice
QA Apprenticeships —Liverpool
- £20,000 a year
- Full-time
- Windows
- IT
- Linux
- Annual leave
- Flexible schedule
5d
Case Management Worker (CMW)
Wirral Ark —Birkenhead
- £27,752 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
Quick apply
Junior IS Support Analyst
System C —Liverpool
- Full-time
- Time management
3rd Line/Team Leader - Service Desk
Cirrus Technology Solutions —Ellesmere Port
- £30,000 - £40,000 a year
- 8 hour shift
- Azure
- Management
- English
- Free parking
Quick apply
4d
Service Desk Analyst
Weightmans —Liverpool
- Up to £26,230 a year
- Full-time
- Customer service
- Windows
- IT
9d
Technical Customer Service Advisor
Fibre Nova Ltd —Liverpool
- Up to £26,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Annual leave
Quick apply
5d
Support Desk
ITAS —Mold
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
4d
Service Desk Analyst
Sysco —Burtonwood
- Full-time
- Bilingual
- Customer service
- English
Junior Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Azure
- Customer service
- Computer networking
8d
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Sick pay
IT Support
CIS Worldwide Ltd —Chester
- £2,100 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Hire / Sales Controller
Selwood Limited —Liverpool
- £35,010 a year
- Microsoft Outlook
- Sales
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Mobile IT Officer
Knowsley Borough Council —Huyton
- £32,061 - £33,699 a year
- IT
1d
Mobile IT Officer
Knowsley Council —Huyton
- £32,061 - £33,699 a year
- Full-time
- IT
1d
Trainee Sales Manager
Lumen Partners —Liverpool
- From £25,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Free parking
Quick apply
2d

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Customer Support and Welcome Desk Associate

Thomas Bradley Group -
Warrington

Quick apply

Job details

Full-time
Up to £26,227.50 a year
4 days ago

Benefits

Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
English
Complaint handling
Microsoft Office
Administrative experience
Organisational skills
Front desk
Communication skills
A Level

Full job description

The Thomas Bradley Group are a growing organisation that focuses on the Legal, Financial and Property markets. Working across the country we help clients sell their home, carry out estate planning services such as a Will and Power of Attorney or provide financial advice to ensure clients financial affairs are performing effectively for retirement.

We are looking for a professional and customer focused Welcome Desk Associate to join our team. As first point of contact for our clients, you will play a key role in delivering excellent customer service, resolving queries and ensuring all customer requests are handled efficiently.

The ideal candidate will be confident communicating with clients, able to manage multiple tasks, and committed to providing a positive experience on every interaction.

Key Responsibilities

Handle inbound calls from clients regarding queries, complaints and support requests.
Provide accurate information and guidance to clients in a professional and friendly manner.
Liaise with internal departments to ensure customer queries are followed up and resolved promptly.
Maintain accurate records of client interactions and actions taken.
Monitor outstanding requests and ensure timely updates are provided to clients.
Build positive relationships with clients through excellent communication and service.
Support the wider team with administrative tasks when required.

Skills and Experience

Previous Customer Service. Reception, Contact Centre Administrative experience preferred.
Excellent verbal and written communication skills.
Strong organisational skills and attention to details.
Ability to remain calm and professional when handling complaints.
Confident using Microsoft Office application

Pay: Up to £26,227.50 per year

Benefits:

Company events
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in liverpool, msy

Customer Support and Welcome Desk Associate

Service Desk Assistant

Service Desk Analyst

Reception and Helpdesk Administrator

IT Support Apprentice

Case Management Worker (CMW)

Junior IS Support Analyst

3rd Line/Team Leader - Service Desk

Service Desk Analyst

Technical Customer Service Advisor

Support Desk

First Line Technical Support

Service Desk Analyst

Junior Deskside Support Engineer (Liverpool)

1st line Service Desk Agent

IT Support

Hire / Sales Controller

Mobile IT Officer

Mobile IT Officer

Trainee Sales Manager

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