Technology solutions professional Work, Jobs in Liverpool, Msy (with Salaries)

3rd Line Support Engineer
MCS Group —Ormskirk
- From £45,000 a year
- 8 hour shift
- Continuous improvement
- In-person
- Free parking
- Work from home
Quick apply
Server Infrastructure Administrator
Ardent Credit Services Ltd —Kirkby
- £37,000 - £45,000 a year
- Full-time
- Azure
- Windows
- Analysis skills
- Employee discount
Quick apply
Facilities Operative
ISS Facility Services —Liverpool
- £14.00 - £14.50 an hour
- Organisational skills
- Communication skills
Microsoft M365 Specialist
Liverpool Hope University —Liverpool
- £38,784 - £46,049 a year
- Full-time
Junior IS Support Analyst
System C —Liverpool
- Full-time
- Time management
6d
Project Manager
System C —Liverpool
- Full-time
- Project management
- Travel
- Communication skills
1d
Researcher
Infopro Digital Services Limited —Ellesmere Port
- £25,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
ICT Senior Application Analyst
Regenda Group —Liverpool
- £45,000 a year
- Full-time
- Hybrid work
- Azure
- No degree
- SharePoint
- Annual leave
- Employee assistance programme
5d
IT Operations/Support Technician
Seth's Healthcare Limited —Liverpool
- £32,000 - £35,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
Corrective Technician - Allerton
CAF Rail UK —Liverpool
- £51,000 a year
- Weekend availability
- Automotive diagnostics
- Annual leave
3d
Football Tracking Technician (North)
Hawk-Eye Innovations (HEI) —Liverpool
- £13.00 - £18.20 an hour
- Weekend availability
- Driving
- In-person
14d
Apprentice Field Service Engineer - Anglia West (Bedford)
Rehlko —Liverpool
- Full-time
- Driving
- Travel
- IT
2d
Open Source Intelligence Analyst
The Granite Group —Liverpool
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Flexible schedule
Quick apply
2d
Product Manager
System C —Liverpool
- Full-time
- Mentoring
15h
Event Delivery Manager
BDO —Liverpool
- Full-time
- Organisational skills
- IT
- Leadership
Renewables Installation Supervisor
Sureserve —Liverpool
- £40,000 - £45,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
Sales Assistant with Driving
PPG —Liverpool
- Overtime
- IT
- Annual leave
- Employee discount
Quick apply
Team Leader (Allerton)
CAF Rail UK —Liverpool
- £60,000 a year
- Weekend availability
- Automotive diagnostics
- Communication skills
- Annual leave
Implementation Consultant
System C —Liverpool
- Full-time
- Travel
- Communication skills
Field Service Technician - Central New York
Motorola Solutions —Liverpool
- £70,000 - £80,000 a year
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Excel
- Employee stock purchase plan
- Annual leave

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3rd Line Support Engineer

MCS Group
Ormskirk

Quick apply

Job details

Permanent
From £45,000 a year

Benefits

Free parking
Employee mentoring programme
Company pension
Work from home
Discounted gym membership
Company events
Private medical insurance
Employee discount
Gym membership
Bereavement leave
On-site parking

Qualifications

Microsoft Windows Server
DHCP
Continuous improvement
IT support
DNS
Root cause analysis
Account management

Full job description

THE ROLE

As a Lead IT Engineer, you will serve as the final escalation point for technical issues across our client base. You’ll work on the most complex incidents, assist in service design and delivery and act as the highest technical reference point for the service desk. This role is ideal for a senior engineer with strong all-round knowledge, excellent troubleshooting ability, and a proactive mindset for continuous improvement.

KEY RESPONSIBILITIES

- Act as the highest escalation point for technical incidents and service requests.

- Troubleshoot and resolve complex issues across infrastructure, networks, cloud, servers, firewalls, and endpoint management.

- Perform root cause analysis for recurring or critical issues and implement permanent fixes.

- Handle advanced onboarding, migrations, and client infrastructure projects where required.

- Support, guide and mentor all engineers on complex issues and personal development.

- Lead on difficult or high-priority client cases, maintaining calm under pressure.

- Assist with creating and maintaining internal knowledge base and documentation.

- Liaise with vendors and suppliers for support escalations and service issues.

- Communicate with clients clearly, particularly around complex technical issues, ensuring confidence and understanding.

- Support the Account Management team with technical insight when reviewing client environments.

EXPERIENCE AND SKILLS NEEDED

- 5+ years in IT support roles.

- Broad technical experience across Windows Server, Microsoft 365, networking (DNS, DHCP, routing), firewalls, cloud technologies, and backup solutions.

- Experience with RMM and PSA tools.

- Strong diagnostic, troubleshooting and decision-making skills.

- Calm, structured approach to problem-solving with a high attention to detail.

- Able to mentor others and contribute to the improvement of the overall service function.

- Relevant industry certifications (e.g. Microsoft, Cisco, CompTIA) are desirable.

WHAT WE OFFER

- Private healthcare
Access to private medical cover for faster treatment and peace of mind.

- 33 days holiday per annum, including bank holidays and your birthday off
Generous holiday allowance to help you rest, recharge and celebrate.

- Professional development plans
Structured plans to support your career growth and long-term goals.

- 8 hours of training per month
Dedicated time each month for learning, development, or certifications.

- Funded qualifications
We cover the cost of relevant professional qualifications to support your progression.

- Employee of the Quarter scheme, with the potential to win substantial prizes
Quarterly recognition programme to reward high performers.

- Company events and nights out
Regular team socials and celebrations throughout the year.

- Discounted gym membership
Stay active with discounted access to local gyms.

- Perkbox rewards account, providing a range of discounts
Nationwide perks and everyday savings through your Perkbox membership.

- Mental health support
Access to mental wellbeing resources and confidential support through our healthcare provider.

- Pension contribution
Company contributions to help you plan for the future.

- Free onsite parking
No daily parking stress, just pull up and walk in.

- Large, modern office with breakout room
A bright, spacious workspace with breakout areas for collaboration and downtime.

HOW TO APPLY

If you wish to apply for this role, please send your CV directly to [email protected].

Pay: From £45,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Employee discount
Employee mentoring programme
Free parking
Gym membership
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

technology solutions professional jobs in liverpool, msy

3rd Line Support Engineer

Server Infrastructure Administrator

Facilities Operative

Microsoft M365 Specialist

Junior IS Support Analyst

Project Manager

Researcher

ICT Senior Application Analyst

IT Operations/Support Technician

Corrective Technician - Allerton

Football Tracking Technician (North)

Apprentice Field Service Engineer - Anglia West (Bedford)

Open Source Intelligence Analyst

Product Manager

Event Delivery Manager

Renewables Installation Supervisor

Sales Assistant with Driving

Team Leader (Allerton)

Implementation Consultant

Field Service Technician - Central New York

I want to receive the latest job alerts for technology solutions professional in liverpool, msy

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