Operational support grade Work, Jobs in Liverpool (with Salaries)

IT Support Apprentice
QA Apprenticeships —Liverpool
- £18,000 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
202605: Prison Officer - HMP Liverpool
Ministry of Justice —Liverpool
- £30,001 - £40,000 a year
- Part-time
- English
- Presentation skills
- Communication skills
- Annual leave
Operational Security Grade
Mersey Care NHS Foundation Trust —Maghull
- £25,760 - £27,476 a year
- Full-time
2d
Accounts Assistant
Olleco —Liverpool
- £27,497 a year
- Full-time
- IT
- Employee assistance programme
Quick apply
Enforcement Immigration Officer
Home Office —Liverpool
- £32,110 - £33,073 a year
- Weekend availability
- Presentation skills
- Communication skills
- Annual leave
People & Organisational Development Assistant
Merseyside Fire and Rescue service —Bootle
- £25,583 - £25,989 a year
- Administrative experience
- Communication skills
- Free parking
- Employee assistance programme
1d
Operational Support Officer
HM Courts & Tribunal Service —Mold
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
13d
Chick-fil-A Liverpool - Back of House General Manager
Chick-fil-A Liverpool —Liverpool
- Day shift
- Leadership
7d
Crime Data Integrity Unit (CDIU) Assessor
North Wales Police —St. Asaph
- £27,203 - £29,857 a year
- Weekend availability
- Communication skills
7d
Operational Support Officer
HM Courts and Tribunals Service —Mold
- £25,582 a year
- Full-time
- Customer service
- Presentation skills
- Travel
- Annual leave
14d
Complaint Handler Debt & Civil Litigation
DCBL —Runcorn
- £26,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Hatch Service Delivery Lead (Children's Mental Health Service)
Hatch Merseyside CIC —Birkenhead
- £24,272 - £30,748 a year
- Full-time
- Microsoft Powerpoint
- Administrative experience
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
14d
Management Services Administrator (Maternity Cover)
University of Liverpool —Liverpool
- £29,588 - £33,951 a year
- English
- Communication skills
- School
1d
Lifeguard
Places for People —Riverside
- £23,862 a year
- Annual leave
- Employee discount
8d
Assistant Private Secretary
HM Revenue and Customs —Liverpool
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Microsoft Office
- Analysis skills
- Work from home
1h
Health, Safety and Resilience Manager
Liverpool Hope University —Liverpool
- £47,389 - £56,536 a year
- Call to connect
- Management
- Communication skills
Digital Forensics Officer
Department for Work and Pensions —Liverpool
- £38,772 - £45,065 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Mentoring
- Annual leave
- Employee assistance programme
1d
Project Manager - IT Services
Liverpool Hope University —Liverpool
- £38,784 - £46,049 a year
- Full-time
202604: Prison Officer - HMP Berwyn
Ministry of Justice —Wrexham
- £30,001 - £40,000 a year
- Part-time
- English
- Presentation skills
- Communication skills
- Annual leave
Receptionist - Knowsley and St Helen's
HM Prison & Probation Service —Huyton
- £20,001 - £30,000 a year
- Weekend availability
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount

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operational support grade jobs near liverpool

IT Support Apprentice

QA Apprenticeships -
Liverpool

Apply Now

Job details

Full-time
£18,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount
Referral programme

Qualifications

Customer service
GCSE
IT support
IT
Communication skills

Full job description

About Slater and Gordon:

Do you want to begin an exciting career at one of the UK’s leading consumer law firms? At Slater and Gordon, they are constantly looking for emerging talent and due to the success of their current and former apprentices they are once again looking to expand the team with a new IT Support Apprentice.

Slater and Gordon is one of the UK's leading law firms with offices based locally around the country. They represent clients across a wide range of legal areas, such as personal injury, medical negligence, family law, employment law, wills, tax, trusts and probate, and disputes. Their reputation is built on the range of expertise offered by specialist lawyers across all areas of law. Their mission is to provide high quality, technology-driven legal services to all consumers.

About the role:

The IT department manages all technology in the business, including infrastructure, software and hardware. The team plays a key role in driving technological improvements across the business and ensuring that the business remain at the forefront of using technology to enhance the business services and products. Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business.

Please note:

All applicants must to be willing to work from the Manchester Office on occasion to attend training and to cover holidays and absence. You will need to be in the office and ready to start work no later than 9am as well as being willing to cover the 8am - 4pm as needed.

Responsibilities:

Deliver excellent customer and technology services via the Service Desk channels
Use service monitoring tools to aid problem solving and service delivery
Use automation where possible to support the automatic resolution or mitigation of issues
Support, develop and co-ordinate the effective functioning of business applications
Contribute to the planning of application scalability, configuration changes and releases
Providing virtual support for staff working remotely as well as on-site.
Interact with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/support chain
Handle escalated Service Desk tickets, incident management and service requests as appropriate
Contribute to and resolve escalated customer, supplier, and vendor issues
Develop and demonstrate an understanding of customer and business needs
Participate and assist in driving the knowledge management process
Participate in IT related projects
Assist with the creation, distribution, and analysis of operational, business and financial reporting
Contribute to the production of IT support documentation as part of knowledge base

Desirable skills:

Good communication skills
Excellent customer service skills
Basic level of IT knowledge and general IT skills
Excellent time/task management skills
Good problem-solving skills
Can manage a varied and unpredictable workload
Pro-active approach to tasks
Can work as part of a team but also autonomously with minimal supervision when required
Able to make decisions (with support when required)
Ability to deal with difficult customers and provide a satisfactory outcome in an efficient and polite manner

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 35 hours per week, Monday to Friday, 9am – 5pm

Benefits:

25 days holiday allowance plus bank holidays
Buy and sell annual leave up to 5 days
Employee referral scheme
Group incentive plan (discretionary annual bonus scheme)
Aviva Digicare+ Workplace App providing you with services including annual health checks, access to digital GP’s, mental health consultations, 2nd medical opinions and more
BUPA cover after 1 years’ service
Employee assistance programme where you can access free webinars for stress awareness and counselling sessions
Group income protection which will support you with an income if you are unable to work long term, as a result of an illness or injury.
Health and wellbeing programme and apps including gym discounts, private medical insurance, cycle to work scheme, meditation sessions and much more
Life assurance cover
Workplace pension, 5% once probation is passed
Benefits hub providing discounts in over 700 services including cinema tickers, food & drink, travel and high street stores
Dental insurance
Free legal help and discounted lawyer led legal services

Future prospects:

Slater & Gordon are committed to helping their former apprentices reach their full potential through continuous training and development on successful completion of their apprenticeship. They offer their former apprentices the opportunity to move ahead in their career to enable them to meet their professional goals.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

Refine Your Search

operational support grade jobs in liverpool

IT Support Apprentice

202605: Prison Officer - HMP Liverpool

Operational Security Grade

Accounts Assistant

Enforcement Immigration Officer

People & Organisational Development Assistant

Operational Support Officer

Chick-fil-A Liverpool - Back of House General Manager

Crime Data Integrity Unit (CDIU) Assessor

Operational Support Officer

Complaint Handler Debt & Civil Litigation

Hatch Service Delivery Lead (Children's Mental Health Service)

Management Services Administrator (Maternity Cover)

Lifeguard

Assistant Private Secretary

Health, Safety and Resilience Manager

Digital Forensics Officer

Project Manager - IT Services

202604: Prison Officer - HMP Berwyn

Receptionist - Knowsley and St Helen's

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